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PagerDuty Reviews for 2025

The essential platform for critical operations work.
Tekpon Score:
4.3/5

Score is based on User Sentiment from reviews and public chatter. We weight volume, recency, and consistency, then normalize to 5.

See our Methodology.
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What is PagerDuty?

PagerDuty is a real-time operations platform designed to enhance incident response and streamline critical operations for businesses of all sizes.

PagerDuty is a centralized hub for critical operations work, offering functionalities that facilitate automated, orchestrated, and accelerated responses across digital infrastructures. It leverages both machine data and human intelligence to integrate seamlessly into existing workflows, promising to save time and money through faster issue resolution and a substantial return on investment.

The platform is trusted globally by over 25,000 companies, offering a range of features, including on-call management, automated incident response, and AIOps solutions that employ machine learning to improve operations. It also facilitates process automation, orchestrating business and IT processes at machine speed and engages customer service and cross-functional teams to drive operational excellence.

Moreover, it offers a developer platform and enterprise-class solutions, promising security and efficiency in critical moments. It also provides a 14-day free trial, encouraging potential users to explore its functionalities without any initial commitment.

Found in these Categories

Best For

  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise

PagerDuty Pricing

Starting From:
$ 25 /month
Pricing Model: Subscription
This tool has four pricing plans. Free, Professional for 25 USD, Business for 48 USD, and Digital for a customizable price. AIOps starting at 399 USD, Automation Actions at 24 USD, Stakeholder for 150 USD, and PagerDuty for 89 USD. For more info, check on their website.
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Free Version

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PagerDuty Features

  • Dashboard
  • Inventory Management
  • Network Analysis
  • Real Time Monitoring
  • Single Sign On
  • Maintenance Scheduling
  • IT Monitoring
  • Alerts/Escalation
  • Scheduling
  • Third Party Integrations
  • Mobile Alerts
  • Incident Management
  • Mail Server Monitoring
  • Performance Metrics
  • Root Cause Analysis
  • Alerts/Notifications
  • Knowledge Base Management
  • Workflow Management
  • Prioritization
  • Data Aggregation
  • Issue Management
  • Reminders
  • Issue Tracking
  • Service Level Agreement (SLA) Management
  • Self Service Portal
  • Monitoring
  • Email Management
  • API
  • Role-Based Permissions
  • Reporting & Statistics
  • IT Reporting
  • Email Alerts
  • Project Management
  • Data Storage Management
  • Task Management
  • Access Controls/Permissions
  • Real Time Notifications
  • CPU Monitoring
  • Incident Reporting
  • Real Time Reporting

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PagerDuty Company Details

Company Name

PagerDuty

Headquarters

United States

Website

www.pagerduty.com

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