Truly Reviews for 2025
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What is Truly?
Truly is a revolutionary platform that leverages AI-powered bots to automate revenue processes, streamline CRM tasks, and improve data quality. It targets repetitive tasks that often result in inconsistent revenue execution and offers solutions to various segments of the revenue team, including sales, operations, and management.
Truly’s bots have the ability to enrich metadata using AI, model rep-customer engagements, apply no-code logic to determine actions and execute necessary actions to enhance efficiency and CRM data reliability. This hyperautomation tool is designed to save time, ensure better CRM data accuracy, and improve sales and marketing workflows, making it an invaluable asset for businesses seeking to optimize their revenue processes with cutting-edge technology.
Found in these Categories
Best For
- StartUps
- Small Business
- Medium Business
Truly Pricing
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Truly Features
- Activity Dashboard
- AI/Machine Learning
- Call Recording
- Contact Management
- Meeting Management
- Email Marketing
- Calendar Management
- AI-enabled bots
- CRM automation
- Metadata enrichment
- No-code logic application
- Action execution
- Sales dialer
- Contact center/IVR
- Mobile & desktop apps
- Meeting recorder
- Group texting
- Email tracking
- Calendar integration
- Call transcription
- Sentiment analysis
- AI summarization
User Sentiment - Truly Reviews
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User-Friendly Interface
Many users praised Truly for its intuitive and easy-to-navigate interface, making it accessible even for those who are not tech-savvy.
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Integration with Salesforce
The software’s seamless integration with Salesforce allows users to sync calls and access call recordings directly within the CRM, enhancing productivity and data management.
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High Call Quality
The call quality on Truly is consistently mentioned as a strong point, with users experiencing clear and reliable communication.
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Customer Support
The customer support team receives high marks for responsiveness and effectiveness, addressing issues and requests promptly.
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Mobile and Desktop Compatibility
Users appreciate the flexibility of using Truly across different devices, including mobile phones and computers, which supports a mobile work environment effectively.
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Frequent Bugs and Glitches
Several reviews mention that new updates often introduce bugs, which can disrupt the functionality, particularly affecting the ability to make and receive calls.
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Slow Issue Resolution
Some users noted that while customer support is helpful, the engineering team can be slow to fix certain persistent issues.
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App Performance on Mobile Devices
The mobile app has been criticized for poor performance, such as not displaying caller information correctly or indicating missed calls inaccurately.
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Large Screen Space Requirement
The desktop version of Truly is noted to take up a significant amount of screen space, which could be optimized for better usability.
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Inconsistent Contact Information Sync
Issues with syncing contact information with Salesforce have been reported, where contact names do not consistently link with the corresponding phone numbers.
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Truly Company Details
Company Name
Truly.co
Headquarters
United States
Website
truly.co
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