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Truly

Tekpon Score
8.4

Truly Reviews

& Product Details

What is Truly?

Truly is a revolutionary platform that leverages AI-powered bots to automate revenue processes, streamline CRM tasks, and improve data quality. It targets repetitive tasks that often result in inconsistent revenue execution and offers solutions to various segments of the revenue team, including sales, operations, and management.

Truly’s bots have the ability to enrich metadata using AI, model rep-customer engagements, apply no-code logic to determine actions and execute necessary actions to enhance efficiency and CRM data reliability. This hyperautomation tool is designed to save time, ensure better CRM data accuracy, and improve sales and marketing workflows, making it an invaluable asset for businesses seeking to optimize their revenue processes with cutting-edge technology.

Best For

Automate Any Revenue Process With AI-Enabled Bots
  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization
  • Personal
  • Cloud, SaaS, Web-Based
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Company Name

    Truly.co

  • Located In

    United States

  • Website

    truly.co

Starting from:

$10 /user/month

Pricing Model: Subscription

  • Free Trial
  • Free Version

Pricing Details:

Truly's pricing structure is designed to cater to various business needs, starting at $45/user/month for a comprehensive suite that includes a phone system, sales dialer, contact center/IVR, and more. Additional services are offered at competitive rates, such as a Meeting Recorder Bot at $25/user/month, Group Texting at $10/user/month, Email Tracking at $15/user/month, Calendar Integration at $10/user/month, and Call Transcription with sentiment analysis and AI summarization at $40/user/month. Each service integrates seamlessly with Salesforce, providing a unified and efficient workflow.

  • Activity Dashboard
  • AI/Machine Learning
  • Call Recording
  • Contact Management
  • Meeting Management
  • Email Marketing
  • Calendar Management

Additional Features

  • AI-enabled bots
  • CRM automation
  • Metadata enrichment
  • No-code logic application
  • Action execution
  • Sales dialer
  • Contact center/IVR
  • Mobile & desktop apps
  • Meeting recorder
  • Group texting
  • Email tracking
  • Calendar integration
  • Call transcription
  • Sentiment analysis
  • AI summarization
4.6
Global Average Score
Score4.56/5
Reviews280
  • User-Friendly Interface

    Many users praised Truly for its intuitive and easy-to-navigate interface, making it accessible even for those who are not tech-savvy.

  • Integration with Salesforce

    The software’s seamless integration with Salesforce allows users to sync calls and access call recordings directly within the CRM, enhancing productivity and data management.

  • High Call Quality

    The call quality on Truly is consistently mentioned as a strong point, with users experiencing clear and reliable communication.

  • Customer Support

    The customer support team receives high marks for responsiveness and effectiveness, addressing issues and requests promptly.

  • Mobile and Desktop Compatibility

    Users appreciate the flexibility of using Truly across different devices, including mobile phones and computers, which supports a mobile work environment effectively.

  • Frequent Bugs and Glitches

    Several reviews mention that new updates often introduce bugs, which can disrupt the functionality, particularly affecting the ability to make and receive calls.

  • Slow Issue Resolution

    Some users noted that while customer support is helpful, the engineering team can be slow to fix certain persistent issues.

  • App Performance on Mobile Devices

    The mobile app has been criticized for poor performance, such as not displaying caller information correctly or indicating missed calls inaccurately.

  • Large Screen Space Requirement

    The desktop version of Truly is noted to take up a significant amount of screen space, which could be optimized for better usability.

  • Inconsistent Contact Information Sync

    Issues with syncing contact information with Salesforce have been reported, where contact names do not consistently link with the corresponding phone numbers.

Disclaimer

Here at Tekpon's Global Buzz, we blend AI smarts with a human touch to offer a snapshot of user reviews from the web. While we carefully craft these summaries, please remember they reflect diverse user views and experiences, not Tekpon’s own opinions.

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