Vagaro Reviews for 2025
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What is Vagaro?
Vagaro is a comprehensive scheduling software designed to streamline appointment bookings and management for businesses in the health, wellness, and beauty industries. It provides a range of features and tools to simplify scheduling, enhance client engagement, and boost operational efficiency.
With this tool, businesses can create personalized booking pages where clients can view availability and book appointments online. The software offers calendar management with easy-to-use drag-and-drop functionality, allowing businesses to manage their schedules effectively. It also enables businesses to set up recurring appointments and manage multiple locations or staff members.
The software offers automated reminders and notifications, reducing no-shows and helping businesses maintain a steady flow of appointments. It provides robust customer relationship management (CRM) capabilities, allowing businesses to store client information, track their preferences, and send targeted marketing campaigns.
In addition to scheduling, it offers point-of-sale (POS) features, inventory management, and reporting and analytics tools. The software integrates with popular payment processors, allowing businesses to accept payments securely and conveniently.
Found in these Categories
Best For
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
Vagaro Pricing
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Vagaro Features
- Appointment Scheduling
- Automated Scheduling
- Booking Management
- Calendar Management
- Calendar Sync
- Customizable Forms
- Customizable Templates
- Customer Database
- Employee Management
- Recurring Appointments
- Real-time Scheduling
- Real-time Updates
- Reminders
- Reporting & Statistics
- Rescheduling
- Task Scheduling
- Customizable branding
- ACH Payment Processing
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Address Book
- Alerts/Notifications
- Application Management
- Appointment Management
- Attendance Management
- Attendance Tracking
- Availability Indicator
- Availability Management
- Barcode/Ticket Scanning
- Before & After Pictures
- Billing & Invoicing
- Booth Rental Management
- Business Coaching
- Calendar/Reminder System
- Capacity Management
- Client Profiles
- Color Codes/Icons
- Commission Management
- Committee Management
- Communication Management
- Compliance Tracking
- Confirmation/Reminders
- Consent Management
- Contact Database
- Costume Management
- Credit Card Management
- Credit Card Processing
- Customer Accounts
- Charting
- Class Management
- Customer History
- Class Registration
- Class Scheduling
- Customizable Fields
- Client Management
- Client Portal
- Customizable Reports
- Data Import/Export
- Data Security
- Debit/Credit Card Processing
- Discount Management
- Document Management
- Document Storage
- Drag & Drop
- Dues Management
- EMR/EHR
- Electronic Signature
- Customer Mobile App
- Customer Surveys
- Employee Scheduling
- Employee Time Clock
- Enrollments/Onboarding
- Event Calendar
- Event Management
- Electronic Forms
- Electronic Payments
- Event Scheduling
- Facility Scheduling
- Faculty/Staff Management
- File Storage
- Financial Reporting
- For Barbershops
- For Chiropractors
- Email Management
- Email Marketing
- For Dance Studios
- For Gyms
- Email Reminders
- Email Templates
- For Martial Arts
- For Physical Therapy
- Forms Creation & Design
- Forms Management
- Gift Card Management
- Goal Setting/Tracking
- Group Scheduling
- HIPAA Compliant
- Historical Reporting
- Hybrid Trainer
- In-Person Payments
- In-person Trainer
- Instructor Management
- Inventory Management
- Inventory Tracking
- Invoice Management
- Life Coaching
- Loyalty Program
- Marketing Automation
- Medical Billing
- Member Accounts
- For Medical Spas
- For Mental/Behavioral Health Practices
- Membership Renewals
- Mentor/Coach Matching
- Mobile Access
- Mobile Alerts
- For Salons and Spas
- For Yoga/Pilates Studios
- Multi-Provider Practice
- Member Types
- Membership Management
- Multiple Payment Options
- Multiple User Accounts
- No-Show Tracking
- Nutrition Program
- Online Booking
- Online Payments
- Member Communication
- Member Database
- Online Registration
- Member Directory
- Member Portal
- PCI Compliance
- Partial Payments
- Patient Management
- Multi-Channel Marketing
- Multi-Location
- Patient Portal
- Patient Records Management
- Payment Processing
- Payment Processing Services Integration
- Mobile App
- Mobile Booking
- Performance Metrics
- Pet Birthday Tracking
- Point of Sale (POS)
- Practice Management
- Progress Notes
- Progress Tracking
- Promotions Management
- Push Notifications
- Ratings/Reviews
- Real Time Data
- Online Store
- Online Trainer
- Receipt Management
- Records Management
- Mobile Grooming
- Mobile Payments
- Recurring/Subscription Billing
- Referral Tracking
- Reporting/Analytics
- Reputation Management
- Payroll & Commissions
- Payroll Management
- Reservations Management
- Resource Scheduling
- Rewards Program
- Role-Based Permissions
- Room Booking
- SMS Marketing
- SMS Messaging
- Real Time Notifications
- Real Time Reporting
- SMS Reminders
- SOAP notes
- SSL Security
- Sales Reports
- Scheduling
- Search/Filter
- Secure Login
- Self Check-in/Check-out
- Self Service Portal
- Service Catalog
- Single Provider Practice
- Social Media Integration
- Sport Coaching
- Staff Management
- Staff Scheduling
- Status Tracking
- Student Management
- Subscription Management
- Surveys & Feedback
- Website Integration
- Website Management
- Team Calendars
- Team Management
- Template Management
- Third Party Integrations
- Timesheet Management
- Transaction History
- Transaction Monitoring
- Treatment Packages
- Treatment Planning
- Wait List Management
- Waitlist Status Tracking
- Waiver Management
- Web Forms
- Workflow Management
- eCommerce Management
User Sentiment - Vagaro Reviews
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Comprehensive Scheduling Features
Vagaro is widely praised for its powerful scheduling system. Users appreciate the ease of setting up appointments, managing staff calendars, and allowing clients to book services online. The platform also supports automated reminders, reducing the chances of no-shows.
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User-Friendly Interface
Many users highlight Vagaro’s intuitive design. Whether managing appointments, processing payments, or running reports, the platform is relatively easy to use for both business owners and staff, even for those who are not very tech-savvy.
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Client Management Tools
Vagaro’s client management features are frequently praised. Users can store client information, service history, and preferences, which helps businesses personalize their services and enhance client relationships. The system also allows businesses to track and manage customer reviews directly from the platform.
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Integrated Payment Processing
The built-in payment processing feature allows businesses to handle transactions efficiently, both online and in person. Users appreciate the seamless integration with their appointment system, which makes it easy to collect payments, manage memberships, and track financials all in one place.
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Marketing and Promotional Tools
Vagaro offers a variety of marketing tools that help businesses grow, such as email and SMS campaigns, daily deals, and automated promotions. Many users find these features valuable for attracting new customers and retaining existing ones, with minimal effort to set them up.
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Customer Support
While some users praise Vagaro’s customer support, others report slow response times, especially during peak times. There are occasional complaints about the difficulty of reaching a representative when more immediate help is needed.
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Complex Setup for New Users
For businesses new to software management systems, the initial setup of Vagaro can be overwhelming. While the platform offers a range of features, configuring everything to meet specific business needs can be time-consuming and requires some learning.
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Price Increases
Vagaro’s pricing model is often described as fair for its features, but several users have reported that periodic price increases can add up, especially for smaller businesses. This may make it less affordable for businesses on tighter budgets or those just starting.
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Steep Learning Curve for Advanced Features
Although Vagaro is praised for its user-friendliness, some users have reported that advanced features like setting up custom reports, payroll, or integrating third-party tools have a steeper learning curve. These features may require additional support or training to be fully utilized.
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