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Vertex Cloud Reviews for 2025

Tax compliance solutions to support business speed.
User Score:
4.4/5

Score is based on User Sentiment from reviews and public chatter. We weight volume, recency, and consistency, then normalize to 5.

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What is Vertex Cloud?

Vertex Cloud is an accounting software for tax compliance worldwide. Designed for companies of all sizes, the tax solution integrates ERP, billing systems, or e-commerce platforms to deliver the most accurate taxes and help you avoid mistakes in tax filing and deductions. Used by large companies across the world, the software also offers solutions for end-to-end VAt processes, sales and use tax, lease tax, and payroll tax. Vertex also offers top customer support, including training to use tax software.

Last, it integrates with Salesforce, Sage, SAP, Adobe Commerce, BigCommerce, and many more.

Found in these Categories

Best For

  • Small Business
  • Medium Business
  • Large Enterprise

Vertex Cloud Pricing

Starting From: Custom
Pricing Model: Subscription
Vertex Cloud pricing is not available, and it is communicated by speaking to the sales team.
Free Trial
Free Version

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Vertex Cloud Features

  • Multi-Currency
  • ERP
  • Tax Management
  • Smart and Automated Systems
  • Mobile Access
  • Activity Dashboard
  • Compliance Management
  • Reporting & Statistics

Vertex Cloud Integrations

  • Adobe Commerce

    eCommerce Software

  • Dynamics 365

    CRM Software

  • NetSuite

    CRM Software

  • Oracle HCM Cloud

    HR Software

  • Salesforce CRM

    CRM Software

  • SAP SuccessFactors

    HR Software

  • Sage HR

    HR Software

  • BigCommerce

    eCommerce Software

  • Keap

    CRM Software

  • Recurly

    Subscription Management Software

  • Salesforce Service Cloud

    Help Desk Software

User Sentiment - Vertex Cloud Reviews

4.4/5
Based on 440 user reviews across the web
AI-powered Insight: This summary represents a comprehensive analysis of user reviews and opinions found across the web, including G2, Capterra, TrustPilot, and other review platforms. Our AI aggregates sentiment and identifies key themes from verified user feedback.
What users love most
  • Comprehensive Tax Compliance

    Users appreciate the platform’s ability to stay up-to-date with tax law changes, ensuring compliance across various jurisdictions​​.

  • Robust Reporting Capabilities

    The system’s reporting features are highly regarded, especially for analyzing purchase trends, managing licensing requirements, and supporting income tax reporting​.

  • Customization and Automation

    The platform offers a highly customizable tax engine that can automate tax calculations and return filings, saving significant manual effort and time​.

  • Innovative Features

    Vertex Cloud is praised for its continuous innovation, incorporating customer feedback into the development of new tools to simplify tax calculation and reporting​.

  • Integration Ease

    The solution integrates seamlessly with leading business applications, making it simpler to manage tax compliance across systems​.

Areas for Improvement
  • Complex Customer Support

    Some users have reported challenges in dealing with customer support, especially when addressing complex issues​​.

  • Scheduled Maintenance

    Increased scheduled maintenance compared to the past has been noted, which could impact accessibility for some users.

  • Feature Availability on Cloud

    Certain reporting tools and features are only available to users on the Cloud platform, which could limit flexibility for others.

  • Data Management and Reporting

    While Vertex Cloud provides powerful data management and reporting tools, improvements in automation for import/export processes and monthly reporting would enhance user experience.

  • Tax Category Additions

    Adding new taxability categories for specific items, such as motorized bicycles or children’s hunting clothing, was suggested to meet the unique needs of some businesses.

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Vertex Cloud Company Details

Company Name

Vertex

Headquarters

United States

Website

www.vertexinc.com

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Vertex Cloud vs. Similar Products

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Vertex Cloud Alternatives

TaxJar

Score: 4.5/5

TurboTax

Score: 4.6/5

E-file.com

Score: 4.2/5

H&R Block

Score: 4.6/5

TaxSlayer

Score: 4.2/5

FreeTaxUSA

Score: 4.3/5

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