Vertex Cloud Reviews for 2025
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What is Vertex Cloud?
Vertex Cloud is an accounting software for tax compliance worldwide. Designed for companies of all sizes, the tax solution integrates ERP, billing systems, or e-commerce platforms to deliver the most accurate taxes and help you avoid mistakes in tax filing and deductions. Used by large companies across the world, the software also offers solutions for end-to-end VAt processes, sales and use tax, lease tax, and payroll tax. Vertex also offers top customer support, including training to use tax software.
Last, it integrates with Salesforce, Sage, SAP, Adobe Commerce, BigCommerce, and many more.
Found in these Categories
Best For
- Small Business
- Medium Business
- Large Enterprise
Vertex Cloud Pricing
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Vertex Cloud Features
- Multi-Currency
- ERP
- Tax Management
- Smart and Automated Systems
- Mobile Access
- Activity Dashboard
- Compliance Management
- Reporting & Statistics
User Sentiment - Vertex Cloud Reviews
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Comprehensive Tax Compliance
Users appreciate the platform’s ability to stay up-to-date with tax law changes, ensuring compliance across various jurisdictions.
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Robust Reporting Capabilities
The system’s reporting features are highly regarded, especially for analyzing purchase trends, managing licensing requirements, and supporting income tax reporting.
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Customization and Automation
The platform offers a highly customizable tax engine that can automate tax calculations and return filings, saving significant manual effort and time.
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Innovative Features
Vertex Cloud is praised for its continuous innovation, incorporating customer feedback into the development of new tools to simplify tax calculation and reporting.
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Integration Ease
The solution integrates seamlessly with leading business applications, making it simpler to manage tax compliance across systems.
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Complex Customer Support
Some users have reported challenges in dealing with customer support, especially when addressing complex issues.
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Scheduled Maintenance
Increased scheduled maintenance compared to the past has been noted, which could impact accessibility for some users.
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Feature Availability on Cloud
Certain reporting tools and features are only available to users on the Cloud platform, which could limit flexibility for others.
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Data Management and Reporting
While Vertex Cloud provides powerful data management and reporting tools, improvements in automation for import/export processes and monthly reporting would enhance user experience.
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Tax Category Additions
Adding new taxability categories for specific items, such as motorized bicycles or children’s hunting clothing, was suggested to meet the unique needs of some businesses.
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Vertex Cloud Company Details
Company Name
Vertex
Headquarters
United States
Website
vertexinc.com
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