Category HR
Reviewed by Rashi
Updated Mar 16th, ’22

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Freshteam Review

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Are you looking for modern HR software to manage your hiring process? The tool that can handle the hiring and onboarding data? What if we tell you that today we’d be reviewing a bundled package deal that can do all the above-mentioned stuff for you, all in one? Yeah, we present to you the smart HR software for growing businesses, which will help you achieve the following tasks: managing your HR, managing your Hiring, onboarding, time-offs, employee data, and HR workflows in one place. Freshteam is a smart and affordable HR management software for all your needs. So without further ado, let us dive right in!



Ease of use


Value for Money




Customer Support

Pricing Details

Starting from: $1.20 employee/month + $71 platform fee/month

Pricing Model: Billed Monthly

Yes, has free trial

Yes, has free version

  • Time Saver
  • Interactive User Interface
  • Consolidated Database
  • Friendly User Dashboards
  • Limited Support
  • Limited Features
Best for
  • Freelancers
  • Small business
  • Medium business
  • Large enterprises
  • Cloud, SaaS, Web-Based
  • Mobile - Android
  • Mobile - iPad
  • Mobile - iPhone

Freshteam – HR management software

Freshteam is one of the excellent cloud-based applications offered by Freshworks. It is an applicant tracking and a Human Resources management system deployed exclusively for sourcing recruiters and, at the same time, screening the shortlisted candidates. One of the very important key highlights of this HRMS software is its multiple tools available for candidate management, thus covering all the required HR-related services under one umbrella.

The software also outlines itself in terms of time off and vendor management. We believe that time off management is critical for any organization to manage its employees’ requests for periodic time-offs, check their leave balance, and handle compensation-related issues/ queries.

Let us look into the detailed features of Freshteam – which beliefs in reducing the mundane HR workloads to focus on what matters!

What is Freshteam?

Freshteam is one of the excellent software available on the market that combines the power of two – applicant tracking systems and recruitment applications in one convenient interface. It is a simple and yet very intuitive HR management software that allows hiring managers, freelance recruiters, and other professionals in the industry to find top-notch talents that best suit their needs. This software is crafted as a compact package for all the required recruitment CRM features. It has best-in-class features for management and is suitable for all businesses and industries.

What is Freshteam? - Honest Software Review by Tekpon

All prospective users should also consider Freshteam due to its reliable and well-reputed support team, with several knowledgeable agents on the other side of the line to advise them on their hiring strategies.

How does Freshteam work?

Freshteam is a software specifically designed to do smart HR-related work. It is aimed at growing the business and making sure that the operations get established. It offers four main areas of functionality, each one covering specific HR functions:

  • Applicant Tracking
  • Onboarding
  • Employee Database
  • Time-off Management

Getting started with Freshteam is convenient and can be done in a few easy steps. First, users need to sign up and create preferences to match their needs. Second, preferences in Freshteam set what you want in your account, what features, and what sub-features under each feature. Then, based on your requirement and usage, you can enable or disable whatever you want.

Freshteam Features

Let us look into the Freshteam features in detail. Due to these features, Freshteam has proven its ability to transform the way companies operate. It has the following features:

  • Applicant Tracking

Applicant Tracking

  • Comprehensive Employee Dashboards
  • Time-off Management

Time Off Management

  • Structured Employee Feedback
  • Job Posting Management

Customisable Workflows - Freshteam Features

  • Screening and Sourcing

We will now discuss these features in detail.

Single Dashboard for all the hiring needs

Onboarding Dashboard

Freshteam provides HR managers with full control over the recruitment and the hiring process. All of the operations required for the successful onboarding of the candidate can be managed using a single dashboard, which makes it very comfortable to use. Additionally, the customization options available in the tool make it easy for the hiring managers to familiarize the potential employee with all the required rules and policies. Finally, this is one place to store all the candidate information, including resumes, feedback, and emails.

Job Posting Management

This tool offers an additional feature to design and describe job postings as per the needs. Furthermore, it gives the possibility to share these on external career portals and internal portals. It also includes certain pre-designed templates that can be used for task completion, thus saving a lot of time for the HR people. If not, one can also create a brand new job posting from scratch. After this, each job listing can be associated with the required teams, ensuring maximum transparency. In addition, various hiring stages can be configured accordingly, which results in a better-personalized experience.

Candidate Sourcing and Screening

Freshteam has a beautifully designed mobile application that allows Hr managers to share the job listing across various social platforms, including LinkedIn, Twitter, Facebook, and Google. This feature makes it easy to reach a greater audience and track candidates that fit the job posting requirements. In addition, each candidate has a dedicated career inbox, which he can use to manage employee referrals and emails.

Reduce HR Inquiries

This awesome feature also means that HR managers can find the best talent without looking into each profile in detail. All the information received during the application is automatically parsed and populated in the candidate’s profile. This information gets stored in Freshteam’s database for future uses, thus guaranteeing that none of the potential candidate’s profiles gets missed. Freshteam’s intelligent and collaborative features help in a faster decision-making process.

Database Management

In cases where the candidate profile does not seem to fit, and recruiter archives the resume into Applicant Tracking Software or, as we call it, ATS, which is as good as throwing the resume into a wide space. However, in the case of Freshteam, all of the rejected profiles go into the talent pool. They are automatically resurfaced when a new job opening that matches the profile opens up.

In addition to that, Freshteam supports multiple devices, including:

  • Windows
  • Android
  • iPhone/iPad
  • Mac

Freshteam also offers a seamless support experience and offers support via:

  • Email
  • Phone
  • Live Support
  • Training
  • Tickets

Freshteam Pricing

Freshteam offers both the free trial and the free version. In the pricing plans tire it offers the following plans:

Freshteam Free

Basic HR for small organizations

Freeup to 50 employees
  • Up to 3 published job postings
  • Recruitment Team Inbox
  • Basic Career Site
  • Email Integration
  • Kanban Boards for applicant tracking
  • Team collaboration
  • Candidate Application via Email
  • Employee Referral
  • Employee Directory
  • Organization Chart
  • Mobile apps (iOS and Android)
  • Basic Time Off Management

Freshteam Growth

+ $71 platform fee/month

$1.20per employee
  • Everything in Free, and...
  • Up to 20 published job postings
  • Customizable Career Site
  • Customizable applicant form
  • Custom Interview Scorecards and Kits
  • Custom Hiring Pipelines
  • Vendor Management
  • Autopilot (Recruiting Automations)
  • Interview Scheduling with Google & Outlook Calendar
  • Manage unlimited employee documents
  • Job board Integrations
  • Time Off Approval Workflows
  • Up to 2 Holiday Calendars
  • Up to 2 Time Off Policies
  • Up to 2 work-week configurations
  • Phone, Email & Chat Support
  • HR Reports and Analytics

Freshteam Pro

$119 platform fee/month

$2.40per employee
  • Everything in Growth, and...
  • Up to 100 published jobs
  • Advanced Career Site Customizations
  • Social Recruiting
  • Talent Pool Management
  • Job Requisition Management
  • Offer Management
  • Additional user roles with custom restrictions
  • Multiple recruiters for a single job posting
  • Custom job fields
  • Integration with E-Sign software
  • Sponsored Job Postings on Indeed
  • Candidate Sourcing Extension
  • Merge Duplicate Candidates
  • Multiple Language Support
  • New Hire Onboarding
  • Multiple Onboarding and Offboarding Checklists
  • Pre-Onboarding Data Collection & Welcome Kit
  • Multiple Office Locations in HRIS
  • Unlimited Webhook Requests
  • Unlimited Holiday Calendars
  • Unlimited Time Off Policies
  • Unlimited work-week configurations

Freshteam Enterprise

$203 platform fee/month

$4.80per employee
  • Everything in Pro, and...
  • Custom User Roles
  • Unlimited Onboarding and Offboarding checklists
  • Access Restrictions Based on IP Address
  • Custom URL & SSL Certificate
  • Advanced leave reports
  • One-click data export
  • Dedicated Account Manager

See all Features

The Free version can have up to 50 active employees. It also includes other features like email integration and Kanban boards for applicant tracking.

The Growth plan is charged at $59 per month when billed annually. In addition, this version offers up to 20 published job postings and a customizable career site.

The Pro plan is charged at $99 per month if billed annually and offers up to 100 published jobs along with advanced career site customization and the following other features:


  • Webhook Requests
  • Holiday Calendars
  • Time Off Policies
  • work-week configurations

The top tier plan, the Enterprise plan, includes everything from the pro version and some additional features. It is charged at $169 per month billed annually. The additional features that come with this plan include:

  • Custom User Roles
  • Unlimited Onboarding and Offboarding checklists
  • Access Restrictions Based on IP Address
  • Custom URL & SSL Certificate
  • Advanced leave reports
  • One-click data export
  • Dedicated Account Manager

Freshteam Integrations

Freshteam offers a supported integration with various applications available in the market, thus making it effective to use. Most popular integrations that Freshteam has to offer include:

  • Skype
  • HackerRank
  • Google Meet
  • Hangouts
  • LinkedIn
  • Indeed
  • Microsoft Office
  • Google Calendar

Freshteam integrations with various assessment tools like HackerRank, HackerEarth, etc., allow recruiters to send the assessments to the potential candidates directly using the ATS, thus saving a lot of time switching tabs and creating manual tests.

Integration with various video interview tools makes it stand out among its competitors as it helps in better evaluation.

Integrating Freshteam with Skype

This swift integration benefits most of Freshteam’s users and customers. You can do this in the following manner:

  • Navigate to Settings > Productivity > Integrations
  • Enable Skype, which is listed under online interviews.
  • When prompted for an API key and API secret, click on ‘Skype Interviews API settings page’ to find the same
  • Copy and paste the key and click on ‘Done.’

Additionally, Freshteam also integrates with various other products from the Freshworks family, including Freshsales and Freshdesk.

Freshteam Alternatives

Below mentioned are the top alternatives to Freshteam that can also be considered in the purchasing decision:

  • SmartRecruiters
  • Zoho Recruit
  • Officekit
  • Comeet
  • RIVS
  • 100Hires

  • HireMojo
  • Oorwin
  • iApplicants
  • Betterteam
  • Breezy HR
  • Namely

Freshteam vs. Breezy HR

With numerous amounts of Applicant Tracking Software available today, it is best to examine the product that best suits the business needs and requirements. The best way to do so is by comparing them side by side.

Breezy HR is one of the most popular alternatives to Freshteam. It is a software that streamlines the entire hiring process by automating various job-related tasks such as job posting, screening, scheduling interviews, sending follow-up emails, etc., thus allowing one more time to connect with candidates.

Breezy HR offers the following features:

  • API support
  • Calendar Management
  • Contact Management
  • Dashboard
  • Data Export and Import
  • Data Visualization
  • Feedback management
  • Interview Scheduling

Breezy HR costs $143 per month and is a well-suited solution for businesses of all sizes. When it comes to integrations, this software is very well connected to multiple social platforms. It can integrate with Facebook, Twitter, Gmail, Google Calendar, LinkedIn, HelloSign, Google Work apps, and numerous others.

In the world of HRMS solutions, competition is fierce. When comparing Freshteam and Breezy HR, we can see that they are both excellent products. However, after carefully gathering and analyzing data on the two systems, it appears that Freshteam has the edge due to the following reasons:

  • Freshteam is the cost-effective solution for almost all HR needs.
  • It is multilingual software that supports eight languages, including English, German, French, Italian, Portuguese, Chinese, Spanish, and Dutch.
  • Freshteam offers better connectivity with operating systems.

Freshteam Review Conclusions

We believe that the human resource department is a very crucial part of all businesses. These are responsible for hiring talent into the organization, and we ought to make their lives easy. One such popular software that can do the same is Freshteam.

To conclude, we found Freshteam as an affordable HR software that offers a plan for all the business types. It also offers a wide range of tools that can lead to improved workflow and higher productivity. It is an easy-to-use software that everyone can access on the go. We highly recommend their services as it makes employee management easy. It is this software’s excellent features that make it the optimum choice for over 5000 businesses, including JCDecaux, MoneyCorp, Chargebee, NinjaCart, and many more. All in all, Freshteam is one place for all!


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