Auvik
Auvik Reviews
& Product DetailsWhat is Auvik?
Auvik is a cloud-based network management software designed to provide comprehensive visibility and control over IT infrastructure. It offers features such as automated network discovery, real-time mapping, performance monitoring, and traffic analysis.
Auvik simplifies network management by providing automated configuration backups, syslog analysis, and integration with various IT platforms.
This software is beneficial for IT departments and managed service providers (MSPs) looking to enhance network oversight and efficiency. It helps in quickly identifying and resolving network issues, optimizing operational workflows, and maintaining network security and compliance.
Auvik’s intuitive interface and powerful APIs enable seamless integration with existing IT systems, making it a robust solution for managing complex network environments.
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
- Non-profit Organization
- Personal
- Cloud, SaaS, Web-Based
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
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Company Name
Auvik Networks Inc.
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Located In
Canada
- Website auvik.com
Starting from:
Custom
Pricing Model: Subscription
- Free Trial
- Free Version
Pricing Details:
Auvik's pricing is calculated based on the number of network devices such as switches, routers, firewalls, and controllers, with all other devices monitored for free. They offer customizable plans with features like automated network discovery, monitoring, and configuration management. A free trial is available, but there is no permanent free version. For specific pricing details, users are encouraged to request a custom quote.
Essentials
Performance
- Activity Dashboard
- Bandwidth Monitoring
- Baseline Manager
- Dashboard
- Internet Usage Monitoring
- Inventory Management
- Location Insights
- IP Address Monitoring
- Network Analysis
- Performance Management
- Real Time Monitoring
- Server Monitoring
- Web Traffic Reporting
Additional Features
- For MSPs
- IT Asset Management
- Mobile Access
- Network Monitoring
- Real-time Alerts
- Dashboard
- Device Auto Discovery
- Issue Management
- IT Reporting
- Access Controls/Permissions
- Alerts/Notifications
- Backup and Recovery
- Hierarchical Mapping
- Remote Access/Control
- Reporting/Analytics
- Remote Monitoring & Management
- Activity Dashboard
- Alerts / Escalation
- Change Management
- Color Codes/Icons
- Configuration Management
- Connectivity Management
- Data Visualization
- Event Logs
- Location-Based Mapping
- Map Exporting
- Monitoring
- Network Resource Management
- On-Demand Mapping
- Self-Updating Maps
- Service Level Agreement (SLA) Management
- Uptime Reporting
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Ease of Use and Setup
Users consistently praise Auvik for its straightforward setup and intuitive interface. It simplifies complex network monitoring tasks, making it accessible even for those with limited technical knowledge. This ease of use is particularly highlighted when compared to competing solutions, which often require more extensive setup times.
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Integration Capabilities
Auvik integrates well with other tools commonly used by Managed Service Providers (MSPs), such as ConnectWise Manage and Automate. This seamless integration allows for efficient workflow management and enhanced productivity.
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Detailed Network Mapping
The software provides comprehensive network mapping, which helps users visualize their entire network infrastructure. This feature is especially useful for troubleshooting and managing complex networks, allowing for quick identification and resolution of issues.
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Proactive Monitoring and Alerting
Auvik offers robust monitoring and alerting features. These capabilities enable users to stay ahead of potential issues by receiving timely alerts on network performance and device status, thus reducing downtime and improving network reliability.
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Customer Support
Auvik’s customer support is highly regarded for its responsiveness and effectiveness. Users appreciate the availability of support via live chat and the quality of assistance provided, which helps resolve issues swiftly and efficiently.
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Billing Complexity
Some users have reported issues with Auvik’s billing structure, finding it complicated and sometimes confusing. This includes being charged for all discovered devices, which can be problematic if only core devices need management.
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User Interface Limitations
Although the interface is generally well-received, there are some complaints about difficulty navigating large network maps. Features like zooming and panning can be cumbersome, and improvements in these areas would enhance user experience.
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Advanced Licensing Requirements
Users have noted that certain advanced features require additional licensing, which can be a burden if only specific functionalities are needed. More flexible licensing options would benefit users who do not require full feature sets across all devices.
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Role-Based Access Control (RBAC)
There is a need for more granular control over user permissions across multiple clients. Implementing better security group management and RBAC would improve the software’s usability in multi-tenant environments.
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Search Functionality
The search feature within Auvik could be more refined, allowing for more customized field queries. Enhanced search capabilities would aid in quicker device management and troubleshooting.
Disclaimer
Here at Tekpon's Global Buzz, we blend AI smarts with a human touch to offer a snapshot of user reviews from the web. While we carefully craft these summaries, please remember they reflect diverse user views and experiences, not Tekpon’s own opinions.
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Table of Contents
Isn’t networking the most important thing? We believe the answer to this question is a big-time yes. Today, we bring to you yet another review, this time about this excellent network monitoring software Auvik, that helps IT teams in rocketing their efficiency and capacity by assisting them to automate network management and, at the same time, protecting the business from network-related risks.
So if you or your IT professionals are tired of switching between various platforms to manage your network devices and store all your configuration details, Auvik software is the ultimate answer to your needs. This software helps over 15,000 tool types from over 700 vendors. Moreover, it is derived with over 50 pre-configured and customizable alerts for fast-track troubleshooting.
Auvik – Network Monitoring
Let me explain Auvik in simple words if you’re wondering what It is. Above all, it is cloud-based network monitoring management software that provides IT professionals with helpful network insights in under 30 minutes. This software offers network discovery, inventory, and IT asset management. In addition, it provides its users with network troubleshooting techniques and uncomplicated network performance reports.
This software is mainly designed for Macintosh platforms. However, it can also be used as an MSP (Managed Service Provider) billing software. Designed to deploy in minutes, Auvik will help resolve problems faster than ever with real-time network mapping. Moreover, it also provides remote monitoring and management (RMM) focused on network infrastructures, such as switches, routers, firewalls, and Wi-Fi controllers.
Auvik Overview
We believe that network management should be easy and manageable. Auvik makes it possible. It is designed to automate network management and make IT professionals’ lives easier.
The platform boasts features like automated device documentation, configuration backups, and over 50 customizable alerts to preemptively address network issues.
Auvik’s SaaS management tool helps in discovering, managing, and securing SaaS apps, highlighting shadow IT and potential redundancies. Their Wi-Fi management, powered by Chanalyzer, ensures optimal Wi-Fi performance by identifying sources of congestion, tracking RF interference, and providing insights into connection issues.
Auvik supports integrations with various third-party applications and offers APIs for custom integrations.
In essence, Auvik is a trusted choice for network management, SaaS oversight, and Wi-Fi optimization.
The key benefits of using Auvik network monitoring software are:- Real-time network mapping & inventory: Quickly find out and audit new networks. Then, live inside the loop—you’ll always realize exactly what’s where while your users & gadgets move.
- Automated config backup & repair on network gadgets: Mitigate network hazards with no manual effort.
- Deep insights into network traffic & flows: Quickly solve network bottlenecks and spot potential security vulnerabilities.
- Automated network monitoring: See and solve issues—earlier than they turn out to be massive troubles.
- Complete visibility & effective troubleshooting features: Empower team participants at all levels to solve troubles hours faster.
- Easy to install: Deploy a collector in minutes. No new hardware, no complex configuration.
What is Auvik used for?
Auvik application offers enormous benefits to its customers. It helps in resolving problems faster than ever with the following:
- Network performance monitoring is complete with deep network traffic insights.
- Mapping of network topology in real-time.
- Asset inventory and documentation are updated in real time.
- Automated management of network configuration, including backups and restore.
- Powerful troubleshooting features.
How does Auvik work?
Once the Auvik collector is efficaciously set up in your network, it mechanically searches on its nearby subnet to discover different networks. First, when new networks are found, users can choose whether or not to have Auvik test them. Secondly, after they approve scanning, Auvik uses a device known as Nmap to perceive energetic hosts on the network. After that, the system looks for open ports to help identify many traits of the host, including make and model.
During the network scan, Auvik looks for network devices that expose the following information:
- ARP tables
- Forwarding tables (Layer 2)
- IP assignments
- VLAN associations
- Layer 1 discovery protocols, such as Link Layer Discovery Protocol (LLDP), Cisco Discovery Protocol (CDP), and Foundry Discovery Protocol (FDP)
All in all, Auvik discovers all the network topology and device information.
Details of Auvik Features
Auvik is a well-known software available in the market for its MSPs features like:
User-Friendly Interface
Auvik is easy to use, and that’s a fact. Its goal is to allow customers to navigate the interface without issues and effortlessly perform network control duties. Furthermore, the software program no longer requires heavy-duty hardware for installation, making it a perfect answer for many companies.
Flexible Application
Auvik offers its customers the utmost flexibility regarding configurations. This allows them to design the software how they see fit so that it works for them. Moreover, with an interface they are comfortable with, they can optimize the software’s user-friendliness and raise their productivity.
Scalable Network Management
With Auvik, businesses need not fear going over their budgets. Auvik is certified most effective on four tool types – routers, switches, firewalls, and physical wi-fi controllers. All different gadgets are controlled for free. In addition, Auvik is scalable, so they can upload or eliminate devices when needed, and they will adjust the subscription.
Cost-Effective Solution
With Auvik, agencies will no longer be amazed by hidden expenses and additional fees each time and need not fear complex subscription programs and licensing policies.
Vigilant Network Monitoring
Auvik facilitates the Implementation of 24/7 tracking and alerting tuned to network exemplary practices. It also tracks your network’s utilization and health information, which we can see in real time. Moreover, it starts constructing and storing historical overall performance data, which people can use for analysis, troubleshooting, and forecasting.
Offsite Management
With Auvik, clients can securely manage their network gadgets from anywhere at once using the Auvik dashboard. Moreover, they can manage network tool credentials effectively so they’ll never be misplaced or exposed.
Cloud Installation
Auvik is cloud-primarily based, leveraging an on-premise collector for information collection. This web-based deployment lets the software program automatically update continuously. Furthermore, it allows customers unlimited storage for their subscriptions without fearing regular maintenance or intermittent patches.
Also, Auvik provides its client base with a guide for each subscription. Beyond the considerable Knowledge Base, the Auvik support crew is constantly equipped to provide customer assistance and facts through phone, live chat, or email. With Auvik, users can achieve the following tasks in a few minutes:
- A whole and correct map of your network consists of tools hidden away or forgotten and all types of rogue gadgets (IoT, IP cameras, unmanaged switches, etc.). No means left behind!
- A complete profile for each tool consists of make, model, serial number, firmware version, and vital facts.
- Details on how the whole thing to your network is attached and configured throughout all your locations.
- A listing of all the IP addresses you’re presently using and which devices are using them.
To conclude, these facts and visualization are maintained in real-time, so we know precisely where to trace them if we ever want to troubleshoot.
With recent updates in 2024, Auvik has enhanced its functionality and performance, making it even more indispensable for network management.
New Features and Updates
Quick Search Functionality
Auvik has introduced a new quick search feature accessible via Cmd + K (MacOS) or Ctrl + K (Windows). This allows users to search for specific devices and inventory assets and navigate through different pages efficiently. Improvements include site-level searches on ARP and FDB debug tables by MAC address, aiding in quicker network troubleshooting.
Improved integration & management
The latest release certifies incident management integration with ServiceNow. Additionally, a new feature allows copying existing user authorizations to streamline the process of granting access to new employees.
Docker x86 Collector
The Docker x86 collector has moved from beta to General Availability. This collector simplifies network monitoring for Docker environments, with options for Docker Compose and Docker Desktop.
Exporting Maps as VSDX
Users can now export network maps as VSDX files, which can be imported into diagramming tools like Microsoft Visio and Lucidchart. This feature includes exporting all metadata of devices and connections, making it easier to analyze network layouts in external tools.
User Interface & Performance Improvements
Significant improvements have been made to the load performance of the “All sites” page, enhancing the user experience for those managing multiple sites. Additionally, a dark mode feature will soon be released, providing customizable theme options for users.
SaaS Management
The SaaS management module has been updated with new filters and workflows. These include the ability to exclude specific groups from auto-import in Google Workspace and Azure integrations and a new alert workflow for applications tagged with high license costs or sensitive data.
Improvements and Fixes
- Network Maps: Enhanced performance for rendering network maps, especially for sites with a large number of devices, reducing load times and improving overall user experience.
- Support Chatbot: The Auvik Support Chatbot, now handling 75% of support chats, will expand to handle 100% as positive feedback continues.
- Meraki API Migration: Migration to the new Meraki API ensures continuous support without disruptions for Meraki customers.
Auvik Integrations Detailed
Auvik offers integrations with the following partner applications and third-party software:
- ConnectWise Manage
- ConnectWise Automate
- Continuum
- Freshdesk
- Slack
- Autotask
- Kentik
- Microsoft Teams
- PagerDuty
- ScalePad
According to the data available, the ecosystem integrates with 20 percent of the popular applications.
Integrating Auvik with Freshdesk
People can configure the integration between Freshdesk and Auvik for one-way communication. First, one-way communication goes from Auvik to Freshdesk. Then, Auvik creates a Freshdesk carrier ticket for any unique alert within Auvik. When the alert closes or is dismissed, the update flows back to Freshdesk to complete the associated service ticket.
So, the steps that need to follow are below:
- Firstly, from the dashboard, click Integrations in the side navigation bar.
- Secondly, hover over the Add Integration button, and choose Freshdesk.
- Further, fill in the details for the new integration.
- Finally, copy the call-back URL by clicking the Copy button.
Once you’ve copied the call-back URL, please don’t close this window. You’ll need it again later to complete the setup within Auvik. If you close the window before setup is complete, you’ll need to go back and update the call-back URL previously copied and entered for the Automations rule in Freshdesk.
Auvik Review Conclusions
To conclude, we found Auvik a terrific tool for mapping your networks. It’s lovely to get an overall view of your networked gadgets and how they all connect. It’s also terrific for troubleshooting outages and connection issues because you can see the whole thing, including the actual transfer ports being used.
But our absolute favorite part of Auvik is the invention portion. It allows customers to back up their network devices, which we believe is a great feature. Moreover, it makes onboarding new customers easier for less experienced engineers, as it does an excellent job of finding devices and directing them to enter credentials to manage them.
In summary, it makes the entire network more “visible” with the diagram it draws and the constant discovery of network devices. I love the automatic configuration backups of switches/routers and the versioning. Likewise, I also love the visual of figuring out which port something is plugged into quickly. As a result, it takes that burden off more experienced staff.
Auvik Frequently Asked Questions (FAQs)
Auvik excels in automating complex network management tasks, offering real-time network mapping, quick device discovery, and streamlined troubleshooting. This helps IT teams efficiently manage and maintain network health.
The Auvik collector is instrumental in scanning and mapping the network. It collects data on network devices, helps in configuring and managing devices, and plays a crucial role in the continuous monitoring and management of network infrastructure.
Many users find Auvik worth the investment due to its extensive automation capabilities, which can lead to significant time and cost savings. It enhances network visibility and control, which can be crucial for maintaining business operations.
Auvik is designed with several security features, including secure handling of device credentials and data encryption. It supports various protocols like SNMP for safe operations across network management tasks.
Auvik is not typically categorized solely as a Remote Monitoring and Management (RMM) tool; it is more specifically focused on network management. However, it does offer some functionalities common to RMMs, like remote monitoring and management of network devices.
Auvik’s pricing models are based on the scale of network management required, focusing on the number of managed devices and the level of functionality needed. They offer various pricing tiers to suit different organizational needs.
Yes, Auvik is a cloud-based network management solution. This enables it to provide flexible and scalable management capabilities accessible from anywhere, enhancing its suitability for managing distributed networks.
Yes, Auvik utilizes Simple Network Management Protocol (SNMP) among other protocols to facilitate effective communication with network devices, allowing it to gather necessary information for network monitoring and management.
