BlackLine Reviews for 2025
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What is BlackLine?
BlackLine is a web cloud-based automated accounting software that aims to improve and modernize the financial process, thus increasing productivity.
This platform is user-friendly due to its access to the support system, such as Help Desk, Knowledge Base, and Phone support. Not to mention the 24/7 rep and chat. Additionally, it includes a series of training, documentation, and webinars.
This automated accounting software promises to offer solutions for a large range of needs.
Financial Close Management, Account Receivable automation, and Intercompany Financial Management are just a few things this platform can offer solutions and aid for.
This Automated Accounting Software has plenty of resources that you can learn from. What they come up with in addition, that differs from their competitors, is On-Demand Webinars, where you can re-listen to a webinar you loved.
Overall, this accounting softer is the help you need to make everything more precise and easier.
Found in these Categories
Best For
- Small Business
- Medium Business
- Large Enterprise
BlackLine Pricing
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BlackLine Features
- Account Reconciliation
- Accounts Payable
- Accounts Receivable
- Audit Trail
- Budgeting/Forecasting
- Multi-Currency
- Cash Flow Management
- Payroll Management
- Profit/Loss Statement
- Purchasing & Receiving
- Tax Management
- Billing & Invoicing
- Alerts/Notifications
- Bank Reconciliation
- CPA Firms
- Checklists
- Consolidation/Roll-Up
- Financial Reporting
- Fixed Asset Management
- Fund Accounting
- General Ledger
- Income & Balance Sheet
- Journal Entry Processing
User Sentiment - BlackLine Reviews
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Efficiency and Time Savings
Users reported significant time savings in accounting processes, such as month-end reconciliations, moving from 10 working days to 5, enabling analysts to focus more on data analysis than on manual spreadsheet tasks.
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User Interface and Automation
The software’s intuitive user interface, reconciliation management, task management, and automation capabilities are highly praised. Automation in particular helps with reducing manual efforts and streamlining processes.
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Integration and Matching Engine
BlackLine’s integration with other applications and its reliable matching engine that facilitates account reconciliations and task management are highlighted as key strengths. This includes connections with major ERP systems like SAP.
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Support and Implementation
The platform’s dedicated support throughout the implementation process and its scalability to start small and expand use with additional modules have received positive feedback. Users appreciated the customer focus and the suggestions for streamlining or optimizing processes.
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Transparency and Documentation
There’s a strong appreciation for the transparency and documentation capabilities, including detailed audit trails and easy task management, which assist in keeping accurate account records and supporting balances.
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Customer Community and Support
Some users found the customer community not as helpful as expected and expressed a desire for better response times on support tickets.
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Complexity in Setup and Customization
The complexity of setting up certain features and customizing the system to meet specific needs was noted. This includes challenges in implementing matching features and custom screens.
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Mobile App Functionality
Users would like to see enhancements in the mobile app’s functionality to allow for more comprehensive access to features on-the-go.
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Manual Efforts in Certain Areas
Despite the high level of automation, some tasks, such as certifying journals and implementing changes, still require significant manual effort. Users suggested improvements like auto-certification options.
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Technical Issues
There were mentions of app bugs and difficulties with the accounts grid view, indicating areas where the technical robustness of the platform could be enhanced.
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BlackLine Company Details
Company Name
BlackLine Systems
Headquarters
United States
Website
www.blackline.com
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