CallRail Reviews for 2025
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What is CallRail?
CallRail’s VoIP (Voice over Internet Protocol) services offer advanced features for businesses looking to analyze and optimize their call data. Their new Premium Conversation Intelligence™ provides valuable insights faster, allowing users to make informed business decisions and enhance marketing and sales strategies.
It is powered by advanced AI trained on over 650,000 hours of voice data. It automatically transcribes and analyzes both inbound and outbound phone calls with high accuracy. This feature includes keyword spotting, auto-tagging, lead qualification, and sentiment analysis, saving time and improving efficiency.
This feature summarizes phone calls in a few sentences, making it easier to understand 20-minute calls quickly. It also includes call sentiment analysis, highlighting calls that require immediate attention.
Found in these Categories
Best For
- Small Business
- Medium Business
- Large Enterprise
CallRail Pricing
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CallRail Features
- Alerts/Notifications
- Call Analytics
- Call Monitoring
- Call Conferencing
- Call Tracking Metrics
- Voice Mail
- Source Tracking
- Live Chat
- Caller ID
- Call Transcription
- Queue Management
- Web Forms
- Computer Telephony Integration
- Lead Distribution
- Workflow Management
- Performance Metrics
- Online Voice Transmission
- Call Recording
- Predictive Analytics
- Multi-Campaign
- ROI Tracking
- Conversion Tracking
- API
- Customizable Reports
- Call List Management
- Call Scripting
- Monitoring
- Third Party Integrations
- Real Time Reporting
- Automatic Call Distribution
- Call Transfer
- Activity Dashboard
- Call Logging
- Real Time Monitoring
- Archiving & Retention
- Customizable Forms
- Call Tracking
- Customizable Fields
- Real Time Analytics
- Caller Profiles
- On-Demand Recording
- Call Disposition
- Reporting & Statistics
- Call Tagging
- Recording
- Lead Management
- Lead Segmentation
- Chat/Messaging
- Campaign Analytics
- Mobile Access
- Lead Qualification
- File Transfer
- Inbound Call Center
- Event Triggered Actions
- VoIP Connection
- Tagging
- Multi-Channel Communication
- Data Import/Export
- IVR/Voice Recognition
- Real Time Data
- Activity Tracking
- Access Controls/Permissions
- Call Reporting
- Interaction Tracking
- Lead Capture
- Call Center Management
- Keyword Tracking
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CallRail Company Details
Company Name
CallRail
Headquarters
United States
Website
callrail.com
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