Ooma Office

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Ooma Office Reviews

& Product Details

What is Ooma Office?

Ooma Office is a cloud-based VoIP phone service designed for small businesses. More than 50 features are available, such as a virtual receptionist, simultaneous ringing, call parking, music on hold, music transfer, extension dialing, extension monitoring, call forwarding, voicemail, and more.

Businesses can manage business calls from their smartphone using its mobile app. The VoIP tool provides businesses unlimited lines, a simple DIY setup, with no contracts and long-term commitments. Business hardware options include analog phones, IP phones, and virtual services delivered through mobile and desktop apps.

It is perfect for businesses seeking a scalable, adaptable, and cost-effective phone system that can be managed from anywhere. Any type of business, including retail shops, restaurants, and companies that provide professional services, can use Ooma Office. Given that it provides a mobile app that enables employees to manage work calls from their cell phones, it is especially beneficial for companies that use remote or mobile workers.

The VoIP service is an excellent alternative for companies wishing to enhance their current phone system because it also offers various advanced features generally seen in more expensive enterprise-grade phone systems.

Found in these Categories

Best For

A phone system designed to help small businesses get ahead.
  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization
  • Personal
  • Cloud, SaaS, Web-Based
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Company Name


  • Located In

    United States

  • Website


Starting from:

$19.95 /user/month

Pricing Model: Subscription

  • Free Trial
  • Free Version

Pricing Details:

Ooma Office offers three service plans with over 50 features for different business needs. The highest-tier plan, Pro Plus, includes all the features in Pro and Essentials, as well as Call Queuing, Salesforce Integration, Microsoft Dynamics 365 Integration, Advanced Call Management, Ooma Meetings Recording, Hot Desking, and Find Me, Follow Me.

  • Alerts/Notifications
  • Automated Attendant
  • Call Conferencing
  • Call Monitoring
  • Call Recording & Rating
  • Call Routing
  • Call Forwarding
  • Contact Management
  • Interactive Voice Response
  • SIP Trunking
  • Transcriptions

Additional Features

  • Access Controls/Permissions
  • Call Center Management
  • Call Disposition
  • Automatic Call Distribution
  • Call List Management
  • Call Logging
  • Chat/Messaging
  • Caller ID
  • Conferencing
  • Employee Directory
  • Fax Management
  • Live Chat
  • Mobile Access
  • Multi-Channel Communication
  • Multi-User Collaboration
  • Online Voice Transmission
  • PBX
  • SMS Messaging
  • Two-Way Audio & Video
  • Unified Communications
  • Video Conferencing
  • Virtual Call Center
  • Virtual Voicemail
  • VoIP Connection

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Ooma Office Related Insights

Customer Experience

What business phone system to use if you have a small company

Cristiana Trifu - Tekpon Author