Churn360
Churn360 Reviews
& Product DetailsWhat is Churn360?
Churn360 is a comprehensive Customer Success Software designed to empower B2B SaaS companies in retaining and expanding their customer base. This AI-powered platform transforms data into actionable insights, aiming to decrease churn rates effectively. Globally recognized by B2B Customer Success Teams, Churn360 offers a 360° view of customers, enabling integration with various third-party software for consolidated dashboard access.
The platform’s features encompass customer segmentation, plays for reusable processes, tracking customer journeys from onboarding to advocacy, monitoring health scores for churn likelihood, personalized campaign management, and integration with customer support tools.
Churn360 facilitates smooth onboarding, renewal reminders, adoption support, upselling opportunities, and overall enhancement of net revenue retention. With its user-friendly interface and data-driven approach, Churn360 provides unparalleled visibility into customer success journeys, ultimately aiding companies in reducing churn and driving growth.
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
- Non-profit Organization
- Personal
- Cloud, SaaS, Web-Based
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
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Company Name
Kovai Limited
-
Located In
United Kingdom
-
Website
churn360.com
Starting from:
$199 /month
Pricing Model: Subscription
- Free Trial
- Free Version
Pricing Details:
This tool has three plans. Startup for 199 USD, Professional for 499 USD, and Enterprise for a customizable pricing plan. For more info check on their website.
- Account Management
- Activity Dashboard
- Chat/Messaging
- Churn Management
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer Segmentation
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- Health Score
- NPS of Customers
- Onboarding
- Reporting/Analytics
- Revenue Management
- Survey/Poll Management
- Task Management
- Usage Tracking/Analytics
- Win/Loss Analysis
- Workflow Management
Additional Features
- Performance Metrics
- Activity Tracking
- Third Party Integrations
- Renewal Management
- Reporting & Statistics
- CRM
- Real Time Notifications
- Surveys & Feedback
- AI-Powered
- Integration
- 360° View
- Segmentation
- Play Templates
- Customer Journey
- Health Score
- Campaigns
- Onboarding
- Renewal Reminders
- Adoption Support
- Upsell Opportunities
- Data Insights
- Personalization
- Customer Support Integration
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