Churn360 Reviews for 2025
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What is Churn360?
Churn360 is a comprehensive Customer Success Software designed to empower B2B SaaS companies in retaining and expanding their customer base. This AI-powered platform transforms data into actionable insights, aiming to decrease churn rates effectively. Globally recognized by B2B Customer Success Teams, Churn360 offers a 360° view of customers, enabling integration with various third-party software for consolidated dashboard access.
The platform’s features encompass customer segmentation, plays for reusable processes, tracking customer journeys from onboarding to advocacy, monitoring health scores for churn likelihood, personalized campaign management, and integration with customer support tools.
Churn360 facilitates smooth onboarding, renewal reminders, adoption support, upselling opportunities, and overall enhancement of net revenue retention. With its user-friendly interface and data-driven approach, Churn360 provides unparalleled visibility into customer success journeys, ultimately aiding companies in reducing churn and driving growth.
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Churn360 Pricing
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Churn360 Features
- Account Management
- Activity Dashboard
- Chat/Messaging
- Churn Management
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer Segmentation
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- Health Score
- NPS of Customers
- Onboarding
- Reporting/Analytics
- Revenue Management
- Survey/Poll Management
- Task Management
- Usage Tracking/Analytics
- Win/Loss Analysis
- Workflow Management
- Performance Metrics
- Activity Tracking
- Third Party Integrations
- Renewal Management
- Reporting & Statistics
- CRM
- Real Time Notifications
- Surveys & Feedback
- AI-Powered
- Integration
- 360° View
- Segmentation
- Play Templates
- Customer Journey
- Health Score
- Campaigns
- Onboarding
- Renewal Reminders
- Adoption Support
- Upsell Opportunities
- Data Insights
- Personalization
- Customer Support Integration
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Churn360 Company Details
Company Name
Kovai Limited
Headquarters
United Kingdom
Website
churn360.com
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