Coupa Reviews for 2025
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What is Coupa?
Coupa’s Spend Management Platform is an all-encompassing solution designed to enhance your company’s performance and purpose through a unified business spend management approach and an open ecosystem. It aims to bring harmony to procurement and invoicing, streamline spend control, and facilitate purchasing and accounts payable processes. The platform simplifies the intake and purchasing process, creates a touchless AP process with automatic monitoring, and enables collaboration with suppliers at the PO line level.
Coupa’s platform drives more value from sourcing and contracts, optimizes sourcing decisions with AI-driven insights, and improves contract lifecycle efficiency. It ensures perfection at every point of your supply chain, enabling business partners faster with less risk, and makes your working capital work harder by gaining real-time payments visibility.
Additionally, Coupa helps track travel and expenses on the go, puts your spend management under a microscope for improved purchasing efficiency, works in sync with your non-employee workforce for better visibility and spend control, and says goodbye to excess inventory and waste by getting real-time visibility into inventory levels.
Found in these Categories
Best For
- Small Business
- Medium Business
- Large Enterprise
Coupa Pricing
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Coupa Features
- Accounts Payable
- Accounts Receivable
- Approval Process Control
- Billing & Invoicing
- Compliance Management
- Contract/License Management
- Expense Tracking
- Invoice Processing
- Spend Analysis
- Vendor Management
- Procurement Management
- Sourcing Management
- Spend Management
- Receipt Management
- Purchase Order Management
- Demand Forecasting
- Requisition Management
- Warehouse Management
- Invoice Creation
- Bank Reconciliation
- Contract Drafting
- Policy Management
- Product Identification
- Document Management
- Data Visualization
- Compliance Tracking
- Supplier Management
- Invoice History
- Online Invoicing
- Approval Workflow
- Inventory Optimization
- Financial Reporting
- Online Booking
- Supply Chain Management
- Audit Management
- Contract Lifecycle Management
- Inventory Management
- Spend Control
User Sentiment - Coupa Reviews
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Intuitive User Interface
Users consistently praise Coupa for its great user interface (UI) and user experience (UX), highlighting its ease of use and minimal training requirements for the procurement team.
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Efficient Procurement Process
Coupa’s procurement modules, such as sourcing, supplier portal, and self-service procurement, receive commendation for their efficiency and intuitive design. The platform streamlines processes, saving buyers time and improving productivity.
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Customizable Approval Flows
The software offers customizable approval flow processes, enabling organizations to tailor the procurement process to their specific needs.
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Integration Capabilities
Coupa’s ability to integrate with other ERP systems and its compatibility with Microsoft Office for notifications are highly valued. This integration capacity helps centralize procurement activities and improves spend management.
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Spend Analytics and Control
Users appreciate Coupa’s comprehensive spend analytics, which offer actionable insights into procurement activities and help companies control their spending more effectively.
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Lack of Full-Fledged Accounting Support
Some users note that Coupa does not support full-fledged accounting or have a project accounting suite, which can be a challenge for project-driven organizations.
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Training and Usability for Infrequent Users
While the software is generally praised for its ease of use, there’s feedback suggesting that more training materials or job aids could be beneficial, especially for users who do not frequently use the application.
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Server Speed and Performance
There are occasional complaints about server speed and processing time, which can affect the efficiency of processing records within the system.
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Mobile App Functionality
Users have faced issues with the mobile version, particularly regarding uploading receipt images and accessing coding breakdowns, which could be improved for better on-the-go functionality.
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Repetitive Data Entry
The process of entering information can sometimes be repetitive, particularly when adding items to a cart or undergoing approval processes, leading to user frustration.
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Coupa Company Details
Company Name
coupa
Headquarters
United States
Website
coupa.com
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