Groove
Groove Reviews
& Product DetailsWhat is Groove?
Groove is a comprehensive revenue platform designed to unify and streamline the entire revenue process for businesses. It’s tailored to enhance Salesforce users’ experience, with over 75,000 users leveraging it to build stronger relationships and close more deals.
The platform stands out for its ability to scale prospecting, automate lead follow-up, and expand accounts using its Flows and Plays features. It also drives seller productivity and CRM adoption through automation and AI-assisted selling and aligns go-to-market strategies for revenue growth with optimized messaging and cross-team collaboration.
Ultimately it ensures no data latency or sync errors, offers a customizable UI, works with custom objects and data models, and provides industry-leading security and compliance.
Found in these Categories
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
- Non-profit Organization
- Personal
- Cloud, SaaS, Web-Based
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
-
Company Name
Groove.co
-
Located In
United States
-
Website
groove.co
Starting from:
Custom
Pricing Model: Subscription
- Free Trial
- Free Version
Pricing Details:
This tool doesn't have a public pricing plan.
- Collaboration Tools
- Contact Management
- Content Management
- Customer Database
- Performance Metrics
- Reporting/Analytics
- Workflow Management
Additional Features
- Automated Routing
- Support Ticket Management
- Customer Experience Management
- CRM
- Real-Time Chat
- Queue Management
- Call Center Management
- Multi-Channel Communication
- Knowledge Base Management
- Rules-Based Workflow
- Configurable Workflow
- Role-Based Permissions
- Chat/Messaging
- Remote Access/Control
- Customizable Branding
- Macros/Templated Responses
- Auto-Responders
- Event Triggered Actions
- Knowledge Management
- Social Media Integration
- Dashboard
- Sentiment Analysis
- Negative Feedback Management
- Text Editing
- Access Controls/Permissions
- Customizable Reports
- Customer History
- Interaction Tracking
- Multi-Language
- Reporting & Statistics
- Search/Filter
- API
- Workflow Configuration
- Communication Management
- Customer Engagement
- Prioritization
- Live Chat
- Cataloging/Categorization
- Project Management
- WYSIWYG Editor
- Service Level Agreement (SLA) Management
- Surveys & Feedback
- Drag & Drop
- Full Text Search
- Support Ticket Tracking
- Feedback Management
- Alerts/Escalation
- Email Management
- Customizable Templates
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