Groove by Clari Reviews

& Product Details

What is Groove by Clari?

Groove by Clari is a comprehensive sales engagement platform designed to streamline and enhance the sales process for revenue teams. By integrating seamlessly with tools like email, calendar, and CRM systems, Groove automates routine tasks, allowing sales professionals to concentrate on building relationships and closing deals.

Key features of Groove include AI-driven automation that captures every sales activity, providing teams with accurate data for strategic decision-making. The platform offers automated campaigns and intuitive playbooks to ensure consistent and coordinated outreach at every customer interaction. Additionally, Groove supports personalized engagement tools and AI-guided assistance for all members of the revenue team.

The benefits of using Groove are significant. By eliminating the need to switch between multiple applications and reducing manual data entry, sales representatives can boost productivity. The platform’s comprehensive data capture enhances decision-making confidence, while its streamlined outreach capabilities lead to faster response times and increased meeting bookings. Groove is suitable for various use cases, including prospecting, deal management, and account expansion, making it a versatile tool for driving consistent revenue growth.

Best For

A complete sales engagement platform.

Recommended For

StartUps
Freelancers
Small Business
Medium Business
Large Enterprise
Non-profit Organization
Personal

Deployment

Cloud, SaaS, Web-Based
Mobile - Android
Mobile - iPhone
Mobile - iPad
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux

Contact

Company Name
Clari, Inc.
Located In
United States
Website
clari.com

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Groove by Clari Pricing

Starting from:

Custom

Pricing Model: Subscription

Free Trial
Free Version

Pricing Details:

Groove by Clari offers customized pricing tailored to enterprise needs, focusing on revenue intelligence and sales engagement. Features include email tracking, calendar integrations, workflow automation, analytics, and Salesforce sync. Designed for large teams, Groove streamlines processes, boosts productivity, and integrates deeply with CRM systems. Contact sales for pricing details.

Groove by Clari Features

Collaboration Tools
Contact Management
Content Management
Customer Database
Performance Metrics
Reporting/Analytics
Workflow Management

Additional Features

Automated Routing
Support Ticket Management
Customer Experience Management
CRM
Real-Time Chat
Queue Management
Call Center Management
Multi-Channel Communication
Knowledge Base Management
Rules-Based Workflow
Configurable Workflow
Role-Based Permissions
Chat/Messaging
Remote Access/Control
Customizable Branding
Macros/Templated Responses
Auto-Responders
Event Triggered Actions
Knowledge Management
Social Media Integration
Dashboard
Sentiment Analysis
Negative Feedback Management
Text Editing
Access Controls/Permissions
Customizable Reports
Customer History
Interaction Tracking
Multi-Language
Reporting & Statistics
Search/Filter
API
Workflow Configuration
Communication Management
Customer Engagement
Prioritization
Live Chat
Cataloging/Categorization
Project Management
WYSIWYG Editor
Service Level Agreement (SLA) Management
Surveys & Feedback
Drag & Drop
Full Text Search
Support Ticket Tracking
Feedback Management
Alerts/Escalation
Email Management
Customizable Templates

Additional Features Show Less Features

Global Buzz: Groove by Clari at a glance

4.6

Global Average Score

Score4.62/5

Reviews14,448

Seamless Salesforce Integration

Groove.co integrates directly with Salesforce, allowing real-time data syncing and reducing the need for manual data entry. Users appreciate how this integration enables them to view and manage customer interactions in a single platform, enhancing their productivity.
Robust Workflow Automation

The platform’s automation features, such as automated email follow-ups, reminders, and task assignments, help sales teams manage their outreach campaigns efficiently. This level of automation allows sales reps to focus more on high-value tasks and less on routine administrative work.
Detailed Analytics and Reporting

Groove.co offers comprehensive analytics and reporting tools that provide insights into email engagement, call outcomes, and task completion rates. These metrics are valuable for managers aiming to improve sales strategies and team performance.
User-Friendly Interface

The interface is designed with ease of use in mind, making it accessible for both tech-savvy and non-technical sales reps. Groove’s simplicity and clean layout reduce the learning curve, allowing teams to get up to speed quickly.
Email and Calendar Integration

Groove integrates with popular email clients and calendar tools, such as Outlook and Gmail, enabling seamless scheduling and email tracking. Sales representatives find it beneficial to have emails and meetings automatically logged into Salesforce, improving efficiency and data accuracy.

Limited Customization in Reporting

While Groove.co’s reporting is generally robust, some users mention that it lacks flexibility for customized reports. This can be limiting for sales managers who need specific data visualizations or want to tailor reports to meet unique team needs.
Pricing Structure for Small Teams

Groove.co’s pricing can be a challenge for smaller teams or startups with limited budgets. Some users feel that the platform’s cost is high, especially when considering additional fees for premium features, which may not be necessary for all businesses.
Occasional Syncing Delays

Some users report occasional delays in data syncing between Groove and Salesforce. While typically minor, these delays can be inconvenient, especially when up-to-date information is needed for time-sensitive tasks or customer interactions.
Limited Customization in Email Templates

Groove.co’s email templates, while functional, have limited customization options. Users have noted that more flexibility in design and formatting would be useful for creating highly personalized outreach efforts.
Steeper Learning Curve for Advanced Features

Although the basic features are user-friendly, more advanced functions, like workflow customization and complex automation setups, can require additional training. This can be a barrier for teams without dedicated technical resources.

Disclaimer

Here at Tekpon's Global Buzz, we blend AI smarts with a human touch to offer a snapshot of user reviews from the web. While we carefully craft these summaries, please remember they reflect diverse user views and experiences, not Tekpon’s own opinions.