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Loop Experience Platform Reviews for 2025

Loop Experience Platform: Improve Your Customer Experience.
Tekpon Score:
4.5/5

Score is based on User Sentiment from reviews and public chatter. We weight volume, recency, and consistency, then normalize to 5.

See our Methodology.
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What is Loop Experience Platform?

The Loop Experience Platform by Benbria is a versatile customer experience solution designed to collect feedback, engage with customers across multiple channels, and manage customer service inquiries through ticketing. It integrates feedback collection, business messaging, ticket management, and insights analysis into a single platform, allowing businesses to enhance customer satisfaction and operational efficiency.

The platform supports a variety of engagement channels, including traditional methods like SMS and email, digital avenues like mobile apps, and social media platforms. For businesses looking to improve customer experience and engagement, Loop offers a comprehensive set of tools to collect and act on customer feedback effectively.

Found in these Categories

Best For

  • Small Business
  • Medium Business
  • Large Enterprise

Loop Experience Platform Pricing

Starting From: Custom
Pricing Model: Subscription
This tool does not have a public pricing plan.
Free Trial
Free Version

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Loop Experience Platform Features

  • Customer Experience Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Templates
  • Drag & Drop
  • Engagement Tracking
  • Feedback Management
  • Multi-Language
  • Reporting/Analytics
  • Social Media Integration
  • Survey/Poll Management
  • Communication Management
  • Tagging
  • Event Triggered Actions
  • Third Party Integrations
  • Customer Segmentation
  • Surveys & Feedback
  • Multi-Channel Communication
  • Live Chat
  • Real Time Reporting
  • Customizable Reports
  • Gamification

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Loop Experience Platform Company Details

Company Name

Benbria

Headquarters

United States

Website

benbria.com

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Loop Experience Platform vs. Similar Products

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Loop Experience Platform Alternatives

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Score: 4.5/5

SurveyMonkey

Score: 4.7/5

Zoho Survey

Score: 4.5/5

Google Forms

Score: 4.7/5

Opinion Stage

Score: 4.6/5

Outgrow

Score: 4.6/5

Get Better Pricing on Loop Experience Platform

Save 15-40% with expert negociation

Your Credentials

Tell us who you are

Your Business

Tell us about your Company

Tell Us Your Software Needs

Share your requirements and let our procurement experts help you find the best software deals, negotiate renewals, or compare alternatives — tailored to your business goals.

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