Loop Experience Platform
Loop Experience Platform Reviews
& Product DetailsWhat is Loop Experience Platform?
The Loop Experience Platform by Benbria is a versatile customer experience solution designed to collect feedback, engage with customers across multiple channels, and manage customer service inquiries through ticketing. It integrates feedback collection, business messaging, ticket management, and insights analysis into a single platform, allowing businesses to enhance customer satisfaction and operational efficiency.
The platform supports a variety of engagement channels, including traditional methods like SMS and email, digital avenues like mobile apps, and social media platforms. For businesses looking to improve customer experience and engagement, Loop offers a comprehensive set of tools to collect and act on customer feedback effectively.
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
- Non-profit Organization
- Personal
- Cloud, SaaS, Web-Based
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
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Company Name
Benbria
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Located In
United States
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Website
benbria.com
Starting from:
Custom
Pricing Model: Subscription
- Free Trial
- Free Version
Pricing Details:
This tool does not have a public pricing plan.
- Customer Experience Management
- Customizable Branding
- Customizable Fields
- Customizable Templates
- Drag & Drop
- Engagement Tracking
- Feedback Management
- Multi-Language
- Reporting/Analytics
- Social Media Integration
Additional Features
- Survey/Poll Management
- Communication Management
- Tagging
- Event Triggered Actions
- Third Party Integrations
- Customer Segmentation
- Surveys & Feedback
- Multi-Channel Communication
- Live Chat
- Real Time Reporting
- Customizable Reports
- Gamification
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Tripleseat
Event Management Software
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Twilio
SMS Marketing Software
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Mailgun
Email Marketing Software
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