NUACOM
NUACOM Reviews
& Product DetailsWhat is NUACOM?
NUACOM is a cloud-based business phone system designed for small to medium-sized businesses. It offers over 50 features to enhance communication and productivity, including IVR, call recording, call queuing, and call analytics.
Users can automate incoming calls, sync call data with CRM and other apps, and design custom call flows. The platform supports softphones and desk phones, allowing users to flip calls between devices. With wallboard, users can monitor live calls and agent availability.
NUACOM integrates with over 40 external apps and provides features like smart call transfer, call forwarding, and conference calling. The system is user-friendly and scalable and offers local and international phone numbers.
NUACOM aims to streamline sales processes, improve customer support, and modernize business communication.
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
- Non-profit Organization
- Personal
- Cloud, SaaS, Web-Based
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
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Company Name
NUACOM
-
Located In
Ireland
-
Website
nuacom.com
Starting from:
$9.99 /user/month
Pricing Model: Subscription
- Free Trial
- Free Version
Pricing Details:
NUACOM offers three pricing plans: Essentials (€9.99/user/month), Unlimited (€24.99/user/month), and Enterprise (€39.99/user/month). Each plan includes a range of features such as free local numbers, unlimited calls, CRM integration, call recording, and more. The Enterprise plan offers advanced features like call reporting, live coaching, queue management, and API developer support. Contact Center plans are customizable based on specific needs. Contracts are available on a 30-day rolling basis, and prices are exclusive of taxes.
- Alerts/Notifications
- Automated Attendant
- Call Conferencing
- Call Monitoring
- Call Queuing
- Call Recording & Rating
- Call Routing
- Contact Management
- Interactive Voice Response
- SIP Trunking
- Business Text Messaging
Additional Features
- API
- Access Controls/Permissions
- Activity Dashboard
- Archiving & Retention
- Call Center Management
- Call Disposition
- Audio/Video Conferencing
- Call Duration
- Call Logging
- Automatic Call Distribution
- Call Reporting
- Call Tracking
- By-Extension Reporting
- Call Transfer
- Call Volume
- CRM
- Caller ID
- Campaign Management
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Customizable Caller ID
- Employee Directory
- Event Triggered Actions
- File Transfer
- Inbound Call Center
- Inbound Reporting
- Mobile Access
- Monitoring
- Multi-Location
- On-Demand Recording
- Outbound Call Center
- Outbound Reporting
- PBX
- Phone Key Input
- Predictive Dialer
- Purchasing & Receiving
- Real Time Analytics
- Real Time Data
- Queue Management
- Real Time Monitoring
- Real Time Reporting
- Recording
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- SMS Marketing
- SMS Messaging
- Survey/Poll Management
- Third Party Integrations
- Unattended Call Management
- Unified Communications
- Virtual Call Center
- Virtual Extensions
- VoIP Connection
- Voice Customization
- Voice Mail
- Who Answered Log
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