OroCRM Reviews for 2025
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What is OroCRM?
OroCRM provides an open-source CRM solution for single or multi-channel businesses, catering to B2B and B2C needs. Offering a comprehensive view of customers, it enhances conversions, sales growth, and customer satisfaction.
Sales teams can monitor the customer journey, marketers can tailor campaigns, and support departments can streamline interactions.
The CRM aids in managing accounts, contacts, leads, and opportunities while offering a 360-degree customer view. Performance dashboards, reporting, and analytics facilitate data-driven decision-making. Workflow tools, integrations, and productivity features optimize operations.
Additionally, it offers CRM Cloud, a secure, scalable, and GDPR-compliant hosting solution with benefits like security, high availability, and support.
Found in these Categories
Best For
- StartUps
- Small Business
- Medium Business
- Large Enterprise
OroCRM Pricing
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OroCRM Features
- API
- Activity Dashboard
- Calendar/Reminder System
- Contact Management
- Customizable Reports
- Document Storage
- Email Management
- Email Marketing
- Forecasting
- Interaction Tracking
- Internal Chat Integration
- Lead Management
- Marketing Automation
- Mobile Access
- Opportunity Management
- Quotes/Estimates
- Referral Tracking
- Reporting & Statistics
- Sales Pipeline Management
- Segmentation
- Social Media Integration
- Task Management
- Territory Management
- Workflow Management
- Reporting/Analytics
- Third Party Integrations
User Sentiment - OroCRM Reviews
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Flexibility and Customization
OroCRM is lauded for its flexibility and open-source nature, allowing businesses to tailor the CRM to their specific needs.
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Comprehensive Feature Set
Features include task and appointment management, sales forecasting, lead and contact management, performance metrics, and a 360° customer view. Such a robust feature set supports a wide array of business processes.
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Customer Support
OroCRM offers email and phone support, ensuring users have access to assistance when needed.
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Value for Money
Reviews highlight OroCRM’s value for money, indicating that the platform’s capability.
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Ease of Use
Users have found OroCRM easy to use, appreciating its intuitive design and the ease with which it integrates with other tools and platforms.
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Complex Configuration
Some users have noted that the initial setup and configuration of OroCRM can be complex, suggesting a need for more streamlined setup processes or better guidance materials.
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Pricing Transparency
While detailed pricing information is available, it could be beneficial for potential users to have easier access to pricing structures and what each plan includes without needing to conduct deep research.
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Learning Curve
Due to the comprehensive nature of its features, there might be a learning curve for new users to fully utilize all aspects of OroCRM.
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Localization and Language Support
Expanding support for more languages and localizations could improve accessibility for a global user base.
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Integration Documentation
Enhancing documentation and support for integrating OroCRM with various third-party services and platforms could make the integration process smoother for users.
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OroCRM Company Details
Company Name
Oro
Headquarters
United States
Website
oroinc.com/orocrm
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