Questback
Questback Reviews
& Product DetailsWhat is Questback?
Questback is an advanced survey and feedback management platform that enables organizations to gather, analyze, and act on feedback from customers, employees, and the market to drive growth, innovation, and retention. It offers a comprehensive suite of tools for creating engaging surveys, distributing them across multiple channels, and analyzing responses to gain actionable insights.
With its focus on improving customer and employee experiences, Questback helps businesses build stronger relationships, make informed decisions, and foster a culture of continuous feedback and improvement. It emphasizes data security and compliance, including GDPR, ensuring that user data is handled responsibly. Questback’s flexibility and scalability make it suitable for businesses of all sizes across various industries, looking to leverage feedback for strategic advantage.
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
- Non-profit Organization
- Personal
- Cloud, SaaS, Web-Based
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
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Company Name
QuestBack
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Located In
United States
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Website
academy.questback.com
Starting from:
Custom
Pricing Model: Subscription
- Free Trial
- Free Version
Pricing Details:
This tool does not have a public pricing plan.
- Anonymous Feedback
- API
- Conditional Logic
- Customer Experience Management
- Customizable Branding
- Customizable Fields
- Customizable Questions
- Customizable Templates
- Data Analysis Tools
- Data Import/Export
- Drag & Drop
- Email Reminders
- Engagement Tracking
- Feedback Management
- Mobile Survey
- Multi-Channel Distribution
- Multi-Language
- Offline Response Collection
- Pulse Surveys
- Question Branching
- Question Piping
- Randomization
- Reporting/Analytics
- Response Quotas
- Response Validation
- Sentiment Analysis
- Skip Logic
- Survey Builder
- Template Management
- URL Customization
Additional Features
- Real Time Notifications
- SMS Messaging
- Customer Segmentation
- Workflow Management
- Surveys & Feedback
- Performance Management
- Complaint Monitoring
- Continuous Feedback
- Question Library
- Customer Database
- Dashboard
- Real Time Reporting
- Negative Feedback Management
- Tagging
- Self Assessment
- Goal Setting/Tracking
- Customer Journey Mapping
- Churn Management
- CSAT Survey Structure
- NPS Survey Structure
- Email Management
- NPS of Employees
- Trend Analysis
- Alerts/Notifications
- Training Management
- Search/Filter
- Visual Analytics
- Text Fields
- Action Management
- NPS of Customers
- Activity Dashboard
- Real Time Data
- Reporting & Statistics
- Ratings/Reviews
- Customizable Reports
- Support Audio/Images/Video
- Performance Metrics
- Email Marketing
- Third Party Integrations
- Data Visualization
- Reminders
- 360 Degree Feedback
- Commenting/Notes
- Real Time Analytics
- Multi-Channel Data Collection
- Survey/Poll Management
- Customizable Forms
- Employee Onboarding
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