MightyCall

Category VoIP
Reviewed by Rashi
Updated Apr 12th, ’22
Tekpon Score
9.2

MightyCall Review

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We understand that finding a good and value-adding VoIP is not easy. Finding a cheap one is quite difficult too. But one has to choose either of two, isn’t it? Well, this is where MightyCall steps in. It has got you covered in terms of cost as well as quality. Business VoIP systems often charge separate monthly rates per user. If you own a large business, you will end up paying through the nose. The software we would review today has fixed costs, extraordinary customer support, and great customer reviews. It looks like a perfect business solution.

But what makes it the best VoIP service available in the market? Let us find out.

UI/UX
9.0
Ease of use
9.0
Value for Money
9.0
Features
9.3
Customer Support
9.5
Pricing Details

Starting from: $9/month

Pricing Model: Per user

Yes, has free trial

No free version

PROs
  • Trial version
  • 99.99% availability
  • Call recordings & messages are kept for one year
  • Easy to use and set up
  • Great customer support
CONs
  • No automated text messages
  • Lack of advanced features
Best for
  • StartUps
  • Small business
  • Medium business
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Mobile - Android
  • Mobile - iPhone

MightyCall – business phone

MightyCall is a digital phone device designed to assist small businesses & marketers manage the consumer experience correctly with several calls, consumer care, and group control functions consisting of the visual call flow configuration, name forwarding and get in touch with recording, plus visible voicemail, name history, overall performance reports, and more. In addition, Facebook and Twitter integration allow customers to live in contact with clients through social networks.

Visual call flow configuration equipment permits customers to set their name flow with clear, smooth, and handy flow charts. Name forwarding generation allows customers to forward incoming calls to any number and device. Call-ID and CNAME make sure commercial enterprise numbers appear while making and receiving calls. MightyCall additionally helps name queues, convention calls, and VIP/black-listing name routing, in addition to custom greetings, visible voicemail, and an auto-attendant.

Mobile Apps - Work remotely with ease

Available as a local iOS and Android cellular app, MightyCall offers customers the ability to acquire, evaluate and reply to consumer requests anytime, anywhere, through any cellular device. Designed for small businesses, MightyCall Mobile enables small commercial enterprise proprietors to display and manipulate inbound requests from clients on the go. Users could make and acquire calls, get alerted to new requests, immediately reply from their phone or re-assign the request to another group member.

What is MightyCall?

MightyCall is a sophisticated VoIP system engineered to combination all client queries from phone calls, emails, and social media, into one queue to contour the chase of issues. Unfortunately, its target market is preponderantly little, and mid-tier participants think about delivering quality phone services and collating shopper knowledge in a less long manner.

After all, users get with MightyCall is a centralized virtual secretarial assistant system that processes all calls purchasers receive via toll-free, local, or self-importance phone numbers. With all calls seamlessly routed to the correct departments and people, users haven’t any space to fret about handling an outsized volume of calls from customers and existing clients. As your business grows and develops, MightyCall follows.

What makes MightyCall even a lot of sense because the array of premium options like the ClickConnect, direct calls-to-action embedded on business websites, blogs, online stores, and several other similar shortcuts wont to convert random guests into paying customers. Moreover, to support ancient expectations and existent information connections, MightyCall also will connect with any phone device you’ve got in place, together with landline and conference numbers and even the mobile devices of your team members.

MightyCall uses cloud-hosting and simplicity tricks to create users keen on its intuitive interface and supports such warmheartedness even more with reliable and knowledgeable support. Customers also will appreciate the native mobile apps, and therefore the chance to mix it simply among their package architecture, as MightyCall currently integrates with a massive range of third-party applications.

How does MightyCall work?

MightyCall is a virtual telephone company that provides a SoHo consumer with a virtual number. Currently, to grasp the virtual service, we’d like to understand that it’s based mostly upon the construct of a virtual phone number. The concept of the virtual telephone service is incredibly straightforward associate degreed if performed well it is an exceptional service for tiny businesses because it frees up the requirement to man phones or a workplace and permits the liberty of movement to go to prospective shoppers or existing customers while not the worry of missing any business connected calls.

Business Phone Numbers

Virtual systems are based upon a virtual business variety which people might connect to a cloud-based mostly incoming call responsive service which can then guarantee to answer the decision quickly and professionally greet the caller with a bespoken message and a menu of choices, for example, Press one for Sales, two for Support, and so forth. The clever bit although is that the caller is then transferred to an extension of their alternative however within the background the call is transferred to a mobile/cell phone, landline, Skype phone, or VoIP phone that the business has organized to be used thereupon extension.

Moreover, quite one phone will be organized against an extension. That means you can have quite one extension for the sales force or more than one phone listed for every worker. So no calls go unanswered. As a result, calls incoming to the business variety are transparently redirected to a listing of pre-configured phones in either a stratified order or they will all be run simultaneously. That’s primarily the premise for a virtual telephone company and excluding that the sole variations within the services are down to individual options and basic monthly prices.

MightyCall Features

Being the most effective VoIP service for business organizations comes with several responsibilities. Sure, MightyCall incorporates a solid feature set. However, is it enough to be this title? During this part of the MightyCall review, we tend to analyze its practicality to ascertain whether or not it measures up.

  • Devices and Operating Systems

In keeping with its website, you’ll use this VoIP telephone service for business on any device. The supplier doesn’t limit you on the package or the number of devices connected. Windows, Mac, Android, iOS—it doesn’t matter. All of your staff can use it from a distinct phone, tablet, or pc simultaneously.

  • Softphone and Webphone

MightyCall has each softphone and webphone practicality in its feature list. However, the previous isn’t out there with the essential arrangement. The same goes for table phones. Though some users complain regarding this absence in their MightyCall reviews, it’s not an insoluble problem. The essential plan still comes with a webphone. The sole distinction is that it needs you to stay your applications program open whereas talking, while the softphone doesn’t.

  • Conference calling

All price plans include conference calls, but only for a maximum of five people. So you should also invite them individually. Unfortunately, the MightyCall VoIP service does not offer video conferences. Of course, this means that it has no screen-sharing functionality either.

  •  Text Messaging

Regardless of your tariff plan, you can send text messages as long as you have a 10-digit local or toll-free phone number. You can even do this from your computer. Messages can be up to 140 characters long, and international numbers are prohibited. Please note that this only applies to MightyCall SMS messages; You cannot send MMS with this function.

  • Contact book

Journal Feature - Feels like a CRM

You can save the name, number, and e-mail address of callers in the contact book. You can also leave a comment that is visible to all users. In this way, everyone can see important information about customers. This feature makes this virtual business phone system a make-to-measure CRM tool.

  • Voicemail

This business VoIP telephone service has surprisingly extensive voicemail functionality. Every time you receive one, you will immediately receive an email with a download link and transcript. To top it off, it has a simple user interface that makes it even more powerful.

  • Auto-attendant

Flow Feature of Mightycall

An auto attendant is an automated reception system that can partially replace a secretary. Its main functions are greeting callers, diverting calls to specific extensions, and providing advance information on the most important information. But, unsurprisingly, it also helps prevent human error.

  • Call Forwarding

MightyCall can review calls and forward them to multiple extensions simultaneously or one at a time. The latter is similar to the call queue in that you can configure the order in which you want your phones to ring. If an employee does not answer, he automatically goes to the next.

  • Music on Hold

MightyCall telephone service allows you to change the music on hold or select your own. You can also choose a ringback tone or record your voicemail greeting. If you want to upload an audio file manually, please note that its size must not exceed 10 MB.

  • Call Recording

We cannot skip the call recording feature in our MightyCall 2021 test; It’s one of the best we’ve seen. Before recording a call, MightyCall will request the other party’s consent. It also comes with a journal to help you organize your calls so you can listen to them whenever you want. The function is activated by default, but you can easily change it in the settings. It is available for all pricing plans except the first. Furthermore, all the recordings & messages are kept for one year, and, on request, they can be kept even more.

  • Scheduling

This small business virtual telephone system offers some surprisingly advanced features. For example, you can set different business hours for each day of the week and public holidays.

MightyCall Pricing

As we cited above, this reasonably-priced VoIP carrier is infamous for its fixed charges and limitless devices. Therefore, it may not be the most inexpensive solution. However, the fee of the MightyCall pricing plans doesn’t rely upon the wide variety of users. This reduces the general rate significantly, mainly for larger companies. This isn’t unusual amongst VoIP providers. It is regularly cited in commercial enterprise phone structure reviews.

Default settings

Regardless of the number of users, there is a 90 minutes max limitation for 1 call, 3 mins max length for one voicemail & 500 voicemails per one user.

  • Small Team

For $9 per month, you’re getting 1,000 minutes, toll-unfastened or nearby numbers, and ten touch book slots. On the pinnacle of that, you may upload as many extensions as you want. The simplest factor lacking from this subscription is a softphone or table phone. It simplest consists of a webphone feature. However, this digital smartphone machine has an unfastened 7-day trial of all plans. So you can check the Basic plan, see if it works for you, and select one of the others if it doesn’t.

  • Business

The maximum vital capabilities that this plan provides are name recording, transcribed voicemail, and a presence indicator to display your colleagues’ availability. It also loses the minute, gets in touch with book slot limits, and provides three extra toll-unfastened or nearby numbers. The subscription fee is $15 per month.

  • Enterprise

Other than ten toll-unfastened or nearby numbers, this plan offers you get entry to the software’s API, in addition to excessive precedence support. You’re additionally getting an unfastened coupon that you may use to set up for an expert to file a voice greeting to your commercial enterprise. If you want the most powerful of all MightyCall plans, you’ll have to contact them and ask for a custom quote.

MightyCall Alternatives

The top alternatives that are available in the market to MightyCall are listed down below:

MightyCall vs. Grasshopper

Grasshopper could be a direct contestant to MightyCall. The services are very similar. Both are primarily meant for little businesses, though you’ll be able to conjointly use MightyCall for medium-sized ones too. Grasshopper has a faxing feature, in contrast to MightyCall, however, it permits fewer users for a better price. Both are among the simplest VoIP suppliers for small businesses, every in its own right. It all comes all the way down to your preference.

MightyCall Review Conclusions

Hopefully, this MightyCall evaluation helped you select a high-quality company for your needs. Whether you’re seeking out a domestic VoIP smartphone carrier or a commercial enterprise VoIP company, MightyCall can step in. However, it’s far high-quality acceptable for small organizations. Its pricing version is what units it other than the competition, however, it’s now no longer its best benefit. The device additionally has a strong characteristic set, uptime, and an awesome help team. Since it’s cloud-based, the setup technique is a breeze, and this system is extraordinarily smooth to use. If you are personal a small or medium-sized commercial enterprise, MightyCall would possibly simply be the most inexpensive answer you could find. Try it today!

Competitors

Nextiva

Tekpon Score
Updated Apr 12th, ’22