Act! Reviews for 2025
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What is Act!?
Act! is a powerful all-in-one CRM and Marketing Automation software that helps small and midsize businesses improve marketing efforts, gain more sales and create customers for life.
It is flexible and fully customizable and allows you to create custom tables to bring together data sets, specialized industry practices, and business processes. Whether you use it on-premise, in the cloud, or in a hybrid deployment (Desktop Sync), it provides the same features everywhere. The Act! Companion app is available on iPhone, iPad, and Android and grants access to all essential details.
The key features of Act CRM are customer management, sales pipeline management, marketing automation, and activity management. It supports the following languages: English, French, and German. Regarding support, the CRM offers the following options: FAQs/forums, Email/Help Desk, Phone Support, Knowledge Base, and Chat.
Found in these Categories
Best For
- StartUps
- Small Business
- Medium Business
Act! Pricing
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Act! Features
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- API
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Analytics
- Campaign Management
- Client Management
- Collaboration Tools
- Contact Database
- Contact Management
- Customer Database
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- Email Marketing
- Email Templates
- Event Triggered Actions
- Forecasting
- Interaction Tracking
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Marketing Automation
- Mobile Access
- Opportunity Management
- Performance Metrics
- Pipeline Management
- Prospecting Tools
- Quotes/Estimates
- Real-Time Data
- Referral Tracking
- Reporting & Statistics
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Segmentation
- Lead Segmentation
- Social Media Integration
- Task Management
- Template Management
- Workflow Management
- AB Testing
- Activity/News Feed
- Appointment Scheduling
- Auto-Responders
- Batch Processing
- CRM
- Commenting/Notes
- Customer History
- Customizable CTAs
- Customization
- Data Synchronization
- Drip Campaigns
- Dynamic Content
- Electronic Signature
- Email Distribution
- Email Tracking
- Engagement Tracking
- For Insurance Industry
- For Small Businesses
- File Sharing
- For Startups
- For iPad Devices
- Insurance Management
- Kanban Board
- Landing Pages/Web Forms
- Marketing Calendar
- Multi-Campaign
- Mobile App
- Multi-Channel Communication
- Multi-Channel Marketing
- Multivariate Testing
- Pipeline Reports
- Process/Workflow Automation
- ROI Tracking
- Reporting/Analytics
- Role-Based Permissions
- Sales Activity Management
- SMS Marketing
- Sales Analytics
- Sales Trend Analysis
- Search/Filter
- Shared Contacts
- Social Marketing
- Third-Party Integrations
- Visual Analytics
- WYSIWYG Editor
- Web-based Deployment
- Website Visitor Tracking
User Sentiment - Act! Reviews
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User-Friendly Interface
Many users appreciate the straightforward and intuitive interface, making navigation and data management easier.
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Customization Options
The ability to customize fields and workflows to match specific business processes is highly valued.
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Reliable Customer Support
Feedback often highlights responsive and helpful customer support.
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Integration Capabilities
Users benefit from the seamless integration with other tools and platforms, enhancing productivity.
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Robust Contact Management
The software is praised for its comprehensive contact management features, allowing for effective tracking and nurturing of leads and customer relationships.
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Mobile App Experience
Some users report that the mobile app could be improved, suggesting enhancements in usability and feature parity with the desktop version.
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Learning Curve
New users sometimes find the software complex, indicating a need for more intuitive onboarding or educational resources.
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Pricing Transparency
There are calls for clearer pricing structures and packages, making it easier for businesses to understand what they are paying for.
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Integration Bugs
Despite strong integration capabilities, occasional bugs and glitches with third-party services can disrupt workflows.
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Performance Optimization
Users have mentioned that the software could be faster, especially when dealing with large databases or complex queries.
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Act! Company Details
Company Name
Act!
Headquarters
United States
Website
www.act.com
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