Act! Reviews

& Product Details

What is Act!?

Act! is a powerful all-in-one CRM and Marketing Automation software that helps small and midsize businesses improve marketing efforts, gain more sales and create customers for life.

It is flexible and fully customizable and allows you to create custom tables to bring together data sets, specialized industry practices, and business processes. Whether you use it on-premise, in the cloud, or in a hybrid deployment (Desktop Sync), it provides the same features everywhere. The Act! Companion app is available on iPhone, iPad, and Android and grants access to all essential details.

The key features of Act CRM are customer management, sales pipeline management, marketing automation, and activity management. It supports the following languages: English, French, and German. Regarding support, the CRM offers the following options: FAQs/forums, Email/Help Desk, Phone Support, Knowledge Base, and Chat.

Best For

A CRM and Marketing Automation platform.

Recommended For

StartUps
Freelancers
Small Business
Medium Business
Large Enterprise
Non-profit Organization
Personal

Deployment

Cloud, SaaS, Web-Based
Mobile - Android
Mobile - iPhone
Mobile - iPad
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux

Contact

Company Name
Act!
Located In
United States
Website
act.com

Show more Show less

Act! Pricing

Starting from:

$30 /user/month, billed annually

Pricing Model: Subscription

Free Trial
Free Version

Pricing Details:

Act! pricing has two plans - Premium Desktop & Premium Cloud. The cost starts at $30/user/mo (billed annually) or $40 (w/desktop sync) for the Cloud version. The On-Premise Desktop plan costs $37.50/user/mo (billed annually). A 14-day free trial is available - No download or credit card is required.

Act! Features

Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Calendar Management
Calendar Sync
Calendar/Reminder System
Campaign Analytics
Campaign Management
Client Management
Collaboration Tools
Contact Database
Contact Management
Customer Database
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Document Management
Document Storage
Drag & Drop
Email Management
Email Marketing
Email Templates
Event Triggered Actions
Forecasting
Interaction Tracking
Lead Capture
Lead Distribution
Lead Generation
Lead Management
Lead Nurturing
Lead Qualification
Marketing Automation
Mobile Access
Opportunity Management
Performance Metrics
Pipeline Management
Prospecting Tools
Quotes/Estimates
Real-Time Data
Referral Tracking
Reporting & Statistics
Sales Forecasting
Sales Pipeline Management
Sales Reports
Segmentation
Lead Segmentation
Social Media Integration
Task Management
Template Management
Workflow Management

Additional Features

AB Testing
Activity/News Feed
Appointment Scheduling
Auto-Responders
Batch Processing
CRM
Commenting/Notes
Customer History
Customizable CTAs
Customization
Data Synchronization
Drip Campaigns
Dynamic Content
Electronic Signature
Email Distribution
Email Tracking
Engagement Tracking
For Insurance Industry
For Small Businesses
File Sharing
For Startups
For iPad Devices
Insurance Management
Kanban Board
Landing Pages/Web Forms
Marketing Calendar
Multi-Campaign
Mobile App
Multi-Channel Communication
Multi-Channel Marketing
Multivariate Testing
Pipeline Reports
Process/Workflow Automation
ROI Tracking
Reporting/Analytics
Role-Based Permissions
Sales Activity Management
SMS Marketing
Sales Analytics
Sales Trend Analysis
Search/Filter
Shared Contacts
Social Marketing
Third-Party Integrations
Visual Analytics
WYSIWYG Editor
Web-based Deployment
Website Visitor Tracking

Additional Features Show Less Features

Global Buzz: Act! at a glance

4.1

Global Average Score

Score4.05/5

Reviews8,128

User-Friendly Interface

Many users appreciate the straightforward and intuitive interface, making navigation and data management easier.
Customization Options

The ability to customize fields and workflows to match specific business processes is highly valued.
Reliable Customer Support

Feedback often highlights responsive and helpful customer support.
Integration Capabilities

Users benefit from the seamless integration with other tools and platforms, enhancing productivity.
Robust Contact Management

The software is praised for its comprehensive contact management features, allowing for effective tracking and nurturing of leads and customer relationships.

Mobile App Experience

Some users report that the mobile app could be improved, suggesting enhancements in usability and feature parity with the desktop version.
Learning Curve

New users sometimes find the software complex, indicating a need for more intuitive onboarding or educational resources.
Pricing Transparency

There are calls for clearer pricing structures and packages, making it easier for businesses to understand what they are paying for.
Integration Bugs

Despite strong integration capabilities, occasional bugs and glitches with third-party services can disrupt workflows.
Performance Optimization

Users have mentioned that the software could be faster, especially when dealing with large databases or complex queries.

Disclaimer

Here at Tekpon's Global Buzz, we blend AI smarts with a human touch to offer a snapshot of user reviews from the web. While we carefully craft these summaries, please remember they reflect diverse user views and experiences, not Tekpon’s own opinions.