Close Reviews

& Product Details

What is Close?

Close is a CRM (Customer Relationship Management) software designed for growth-oriented startups and small businesses. It offers features to streamline sales processes, increase productivity, and close deals faster. It provides a fast setup process, allowing users to import leads and contacts easily. Furthermore, it offers all-in-one selling capabilities, integrating with email, calendar, calling, SMS, and Zoom. Users can automate outreach through Sequences and follow-up reminders, improving response rates and achieving a quick return on investment.

The CRM software includes advanced communication features such as email, call, and SMS functionalities, as well as synchronization with email and calendar. This tool also offers automation capabilities, enabling customized outreach based on lead criteria. Reporting features help sales teams make data-driven decisions and optimize their sales funnels.

It integrates with various tools through native, no-code, and Zapier integrations. It also provides integration links to access additional lead context from other websites and tools. With its focus on speed, productivity, and customization, Close aims to help businesses grow revenue quickly.

Best For

The CRM for high-performance sales teams.

Recommended For

StartUps
Freelancers
Small Business
Medium Business
Large Enterprise
Non-profit Organization
Personal

Deployment

Cloud, SaaS, Web-Based
Mobile - Android
Mobile - iPhone
Mobile - iPad
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux

Contact

Company Name
Close
Located In
United States
Website
close.com

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Close Pricing

Starting from:

$119 /month

Pricing Model: Subscription

Free Trial
Free Version

Pricing Details:

This amaizing tool has three pricing plans. Startup at 119 USD, Professional at 329 USD, and Enterprise at 749 USD. Each plan increases in the number of users, as well as features, along with the price.

Close Features

API
Activity Dashboard
Activity Tracking
Alerts/Notifications
Marketing Automation
Contact Database
Customer Database
Campaign Analytics
Campaign Management
Collaboration Tools
Communication Management
Contact Management
Customizable Templates
Customizable Reports
Customizable Forms
Customizable Fields
Customizable Branding
Customer Segmentation
Dashboard
Data Import/Export
Drag & Drop
Email Management
Email Marketing
Email Templates
Contract/License Management
Forecasting
Lead Capture
Lead Qualification
Lead Segmentation
Lead Nurturing
Lead Management
Lead Generation
Lead Distribution
Monitoring
Opportunity Management
Performance Metrics
Pipeline Management
Prospecting Tools
Quotes/Estimates
Real-Time Analytics
Real-Time Reporting
Real-Time Data
Referral Tracking
Calendar/Reminder System
Reporting & Statistics
Sales Reports
Sales Forecasting
Sales Pipeline Management
Segmentation
Task Management
Task Scheduling
Template Management
Territory Management
Workflow Management

Additional Features

Appointment Scheduling
Audience Targeting
Auto-Dialer
Batch Processing
CRM
Calendar Sync
Calendar/Reminder System
Drip Campaigns
Call Center Management
Call Conferencing
Deal Management
Call List Management
Call Monitoring
Campaign Personalization
Campaign Segmentation
Channel Management
Click Tracking
Client Management
Commission Management
Computer Telephony Integration
Configurable Workflow
Data Synchronization
Email Monitoring
Email Tracking
Engagement Tracking
Field Sales Management
Inbox Management
Interaction Tracking
Multi-Channel Communication
On-Demand Recording
Online Voice Transmission
Performance Management
Personalization
Pipeline Reports
Predictive Dialer
Prioritization
Process/Workflow Automation
Queue Management
ROI Tracking
Real Time Monitoring
Real Time Notifications
Recording
Relationship Tracking
Reporting/Analytics
Routing
SMS Messaging
Sales Activity Management
Sales Trend Analysis
Search/Filter
Self Service Portal
Shared Contacts
Signature Management
Target Account Identification
Third Party Integrations
Visual Analytics
Voice Mail
Web-based Deployment

Additional Features Show Less Features

Global Buzz: Close at a glance

4.7

Global Average Score

Score4.68/5

Reviews4,052

Ease of Use

Users across different age groups have found Close CRM to be intuitive and easy to navigate, facilitating a smooth transition from other CRM tools and enabling efficient daily operations.
Sales Productivity

The platform has been credited with significant increases in sales productivity, with one team reporting up to a 50% increase in personal sales after implementation. The ability to save time and streamline sales processes is highly valued.
Effective Communication Tools

Close CRM offers a seamless platform for communication through various channels, including email, calls, and SMS, which has been effective for sales endeavors.
Customization and Features

The ability to add custom fields, direct calling from the software, and automated task creation are among the features that users appreciate for improving reporting and overall ease of use.
Support for Cold Calling

Specifically praised for its support in cold calling activities, Close CRM integrates well with workflows that involve emailing through other platforms and then transferring successful leads for cold calling within Close

Technical Issues with Firewalls

Initial setup encountered difficulties with firewalls, indicating the need for better support or guidance during the transition process.
User Interface (UI) Flow

Some users feel that the UI can get chaotic, suggesting that improvements could make the system even easier to learn and use.
Policy Management Features

There’s a desire for more built-in features for ongoing policy management to avoid having to use additional tools for this purpose.
Duplicate Contact Handling

The platform does not automatically detect duplicates when importing contacts from CSV files, which can lead to unnecessary clutter.
Cost for Startups

Although Close CRM offers a range of valuable features, some startups find the cost challenging, indicating a potential need for more flexible pricing options for smaller businesses.

Disclaimer

Here at Tekpon's Global Buzz, we blend AI smarts with a human touch to offer a snapshot of user reviews from the web. While we carefully craft these summaries, please remember they reflect diverse user views and experiences, not Tekpon’s own opinions.