Close Reviews

& Product Details

What is Close?

Close is a CRM (Customer Relationship Management) software designed for growth-oriented startups and small businesses. It offers features to streamline sales processes, increase productivity, and close deals faster. It provides a fast setup process, allowing users to import leads and contacts easily. Furthermore, it offers all-in-one selling capabilities, integrating with email, calendar, calling, SMS, and Zoom. Users can automate outreach through Sequences and follow-up reminders, improving response rates and achieving a quick return on investment.

The CRM software includes advanced communication features such as email, call, and SMS functionalities, as well as synchronization with email and calendar. This tool also offers automation capabilities, enabling customized outreach based on lead criteria. Reporting features help sales teams make data-driven decisions and optimize their sales funnels.

It integrates with various tools through native, no-code, and Zapier integrations. It also provides integration links to access additional lead context from other websites and tools. With its focus on speed, productivity, and customization, Close aims to help businesses grow revenue quickly.

Best For

The CRM for high-performance sales teams.

Recommended For

StartUps
Freelancers
Small Business
Medium Business
Large Enterprise
Non-profit Organization
Personal

Deployment

Cloud, SaaS, Web-Based
Mobile - Android
Mobile - iPhone
Mobile - iPad
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux

Contact

Company Name
Elastic Inc
Located In
United States
Website
close.com

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Close Pricing

Starting from:

$19 /month

Pricing Model: Subscription

Free Trial
Free Version

Pricing Details:

Base at $19 per user/month, Startup at $49, Professional at $99, and Enterprise at $139, all billed annually. Each plan includes a 14-day free trial. Monthly billing is available at higher rates. Add-ons like Premium Phone Numbers and AI Call Assistant are also offered.

Close Features

Activity Dashboard
Dashboard
Reporting & Statistics
Opportunity Management
Pipeline Management
Email Management
Workflow Management
Task Management
Artificial Intelligence (AI)
Email Templates
Customizable Reports
Sales Forecasting
Access Controls/Permissions
API
Mobile Access
Data Import/Export

Additional Features

Data Connectors
Data Discovery
Data Extraction
Data Visualization
Reporting/Analytics
Unlimited Leads
Unlimited Contacts
Multi-Channel Inbox
Pipeline Views
Two-Way Email Sync
Historical Email Import
Built-In Calling
SMS Integration
Power Dialer
Predictive Dialer
Call Recording
Call Coaching
Call Transcriptions
Automated Workflows
Custom Activities
AI Lead Summaries
Dynamic Template Tags
Bulk Emailing
Email Scheduling
Role-Based Permissions
Third-Party Integrations
24/7 Customer Support
Free Data Migration

Additional Features Show Less Features

Global Buzz: Close at a glance

4.7

Global Average Score

Score4.68/5

Reviews4,052

Ease of Use

Users across different age groups have found Close CRM to be intuitive and easy to navigate, facilitating a smooth transition from other CRM tools and enabling efficient daily operations.
Sales Productivity

The platform has been credited with significant increases in sales productivity, with one team reporting up to a 50% increase in personal sales after implementation. The ability to save time and streamline sales processes is highly valued.
Effective Communication Tools

Close CRM offers a seamless platform for communication through various channels, including email, calls, and SMS, which has been effective for sales endeavors.
Customization and Features

The ability to add custom fields, direct calling from the software, and automated task creation are among the features that users appreciate for improving reporting and overall ease of use.
Support for Cold Calling

Specifically praised for its support in cold calling activities, Close CRM integrates well with workflows that involve emailing through other platforms and then transferring successful leads for cold calling within Close

Technical Issues with Firewalls

Initial setup encountered difficulties with firewalls, indicating the need for better support or guidance during the transition process.
User Interface (UI) Flow

Some users feel that the UI can get chaotic, suggesting that improvements could make the system even easier to learn and use.
Policy Management Features

There’s a desire for more built-in features for ongoing policy management to avoid having to use additional tools for this purpose.
Duplicate Contact Handling

The platform does not automatically detect duplicates when importing contacts from CSV files, which can lead to unnecessary clutter.
Cost for Startups

Although Close CRM offers a range of valuable features, some startups find the cost challenging, indicating a potential need for more flexible pricing options for smaller businesses.

Disclaimer

Here at Tekpon's Global Buzz, we blend AI smarts with a human touch to offer a snapshot of user reviews from the web. While we carefully craft these summaries, please remember they reflect diverse user views and experiences, not Tekpon’s own opinions.