Dashly
Dashly Reviews
& Product DetailsWhat is Dashly?
Dashly is a robust and versatile Help Desk Software that aims to enhance customer support and engagement for businesses. Dashly offers a comprehensive suite of tools and functionalities designed to streamline customer interactions and improve overall customer experience.
It enables businesses to manage and resolve customer queries efficiently through various channels, including email, live chat, and social media platforms. The software integrates with popular customer relationship management (CRM) systems, allowing for seamless data synchronization and streamlined workflows.
The website emphasizes its ability to automate routine tasks and provide personalized customer interactions. It highlights features like chatbots, automated email campaigns, and real-time visitor monitoring, which enable businesses to engage with customers at the right moment.
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
- Non-profit Organization
- Personal
- Cloud, SaaS, Web-Based
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
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Company Name
Dashly
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Located In
United States
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Website
dashly.io
Starting from:
$31 /month
Pricing Model: Subscription
- Free Trial
- Free Version
Pricing Details:
This tool has a tiered pricing plan, close tied to the traffic on your website. Conversion for 31 USD, Support for 63.2 USD, and Marketing for 87.2 USD. All of them starts at 1000 visitors, monthly traffic. For more info, check on their website.
- Activity Dashboard
- Appointment Management
- Auto-Responders
- Campaign Management
- Website Visitor Tracking
- Virtual Assistant
- Transcripts/Chat History
- Task Management
- Support Ticket Management
- Offline Form
- Real-Time Monitoring
- Reporting & Statistics
- Live Chat
- Interaction Tracking
- Email Management
- Customer Database
Additional Features
- AB Testing
- API
- Activity Tracking
- Alerts/Notifications
- Appointment Scheduling
- Audience Targeting
- CAN SPAM Compliance
- Calendar Management
- Campaign Analytics
- Campaign Segmentation
- Chat/Messaging
- Chatbot
- Contact Database
- Customer Communication
- Customer History
- Lead Capture
- Customizable Branding
- Customizable CTAs
- Email Automation
- Customizable Templates
- Dashboard
- Data Import/Export
- Drip Campaigns
- Dynamic Content
- Multi-Campaign
- Multi-Channel Communication
- Email Marketing
- Email Templates
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- File Sharing
- File Transfer
- Geotargeting
- Image Library
- Knowledge Base Management
- Knowledge Management
- Landing Pages/Web Forms
- Lead Generation
- Lead Management
- Real Time Analytics
- Real Time Notifications
- Lead Qualification
- List Management
- Marketing Automation
- Mobile Access
- Multi-Channel Data Collection
- Multi-Channel Marketing
- Performance Metrics
- Proactive Chat
- ROI Tracking
- Real Time Reporting
- Real-time Consumer-facing Chat
- Customer Segmentation
- Customer Service Analytics
- Real-time Conversations
- Reporting/Analytics
- Search/Filter
- Segmentation
- Sentiment Analysis
- Spam Blocker
- Surveys & Feedback
- Tagging
- Template Management
- Third Party Integrations
- Transfers/Routing
- Visual Analytics
- WYSIWYG Editor
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