or
Continue with LinkedIn
Recover my Password
Submit your Tekpon Account E-mail address and you will receive an email with instructions to reset your password.

ClickDesk

Tekpon Score
8.3

ClickDesk Reviews

& Product Details

What is ClickDesk?

ClickDesk is a Help Desk/Live Chat Software that aims to convert website visitors into happy customers. Trusted by over 185,429 businesses worldwide, it offers various features to enhance customer communication. The software provides text chat and live chat options, allowing real-time conversations with web visitors.

It also supports voice and video chats directly in the browser, enabling businesses to put a face and voice to their answers. ClickDesk integrates a helpdesk system with its live chat tool, making it easy to manage and address customer issues.

The software offers social media integration, allowing businesses to increase social media traffic by adding like, tweet, and follow buttons to their widget. A mobile app is available for on-the-go support, enabling agents to chat and manage helpdesk tickets from their mobile devices. ClickDesk guarantees 99.95% uptime and aims to convert visitors into happy customers.

Best For

Live chat for customer support.
  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization
  • Personal
  • Cloud, SaaS, Web-Based
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Company Name

    ClickDesk

  • Located In

    United States

  • Website

    clickdesk.com

Starting from:

$14.99 /month

Pricing Model: Subscription

  • Free Trial
  • Free Version

Pricing Details:

This tool has four help. Free, Lite for 14.99 USD, Pro for 24.99 USD, and Enterprise for 39.99 USD. For more details, check on their website.

  • Access Controls/Permissions
  • Activity Dashboard
  • Auto-Responders
  • Call Monitoring
  • Chat/Messaging
  • Collaboration Tools
  • Customer Database
  • Email Management
  • Help Desk Management
  • Interaction Tracking
  • Live Chat
  • Performance Management
  • Prioritization
  • Real-Time Monitoring
  • Reporting & Statistics
  • Social Media Integration
  • Support Ticket Management
  • Configurable Workflow

Additional Features

  • API
  • Activity Tracking
  • Call Reporting
  • Computer Telephony Integration
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Employee Management
  • File Transfer
  • Geotargeting
  • Macros/Templated Responses
  • Mobile Access
  • Performance Metrics
  • Proactive Chat
  • Purchasing & Receiving
  • Real Time Data
  • Real Time Reporting
  • Widgets
  • Customer Experience Management
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Remote Access/Control
  • Reporting/Analytics
  • Role-Based Permissions
  • Search/Filter
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Third Party Integrations
  • Transfers/Routing
  • Video Conferencing
  • Slack

    Team Collaboration Software

  • Gmail

    Email Management Software

  • WordPress

    Content Management Systems

  • MailChimp

    Marketing Automation Software

  • Salesforce CRM

    CRM Software

  • Basecamp

    Project Management Software

  • Wix

    Website Builders Software

  • Shopify

    eCommerce Software

  • FreshBooks

    Accounting Software

  • Zapier

    Data Integration Software

  • Zoho CRM

    CRM Software

  • Zendesk

    Help Desk Software

  • Smartsheet

    Project Management Software

  • ActiveCampaign

    Marketing Automation Software

  • Hootsuite

    Social Media Management Software

  • Xero

    Accounting Software

  • Constant Contact

    Email Marketing Software

  • Nimble

    CRM Software

  • Weebly

    Website Builders Software

  • Keap

    CRM Software

  • Adobe Commerce

    eCommerce Software

LiveAgent

Tekpon Score
COMPARE

Zendesk

Tekpon Score
COMPARE

Freshdesk

Tekpon Score
COMPARE

Zoho Desk

Tekpon Score
COMPARE

Intercom

Tekpon Score
COMPARE

Tell us your opinion about ClickDesk and help others.

SatisMeter

Tekpon Score

Landbot

Tekpon Score

Tawk.to

Tekpon Score

Freshchat

Tekpon Score

Aircall

Tekpon Score

ManyChat

Tekpon Score

Groove

Tekpon Score

Gorgias

Tekpon Score

Dialfire

Tekpon Score

Verloop

Tekpon Score

HelpDesk

Tekpon Score

Kayako

Tekpon Score

Algomo

Tekpon Score

eDesk

Tekpon Score

Nexoid

Tekpon Score

Dixa

Tekpon Score

Radiance Commerce

Tekpon Score

Olark

Tekpon Score

Chaty

Tekpon Score

Tiledesk

Tekpon Score

This website uses cookies

Cookies are small text files that can be used by websites to make a user’s experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

You can read more about all this at the following links.

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

These trackers help us to measure traffic and analyze your behavior to improve our service.

These trackers help us to deliver personalized ads or marketing content to you, and to measure their performance.