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Document360 Reviews

& Product Details

What is Document360?

Document365 is an AI-powered knowledge base platform designed to streamline the creation, sharing, and management of documentation.

It’s an ideal solution for teams and customers needing a self-service platform for various documentation types, including product manuals, SOPs, Wikis, and more.

The platform offers a user-friendly interface, making it easy for editors, writers, and reviewers to collaborate and produce high-quality content.

Document365 is versatile, catering to technical writers, product owners, customer support teams, and developers, offering features like technical documentation, user manuals, tutorials, and release notes.

It’s a comprehensive tool for managing and publishing articles, enhancing the overall documentation experience for both creators and consumers.

Found in these Categories

Best For

AI-powered knowledge base for customers and teams.
  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization
  • Personal
  • Cloud, SaaS, Web-Based
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Company Name


  • Located In

    United Kingdom

  • Website


Starting from:

$199 /project/month

Pricing Model: Subscription

  • Free Trial
  • Free Version

Pricing Details:

Document360 offers a range of pricing plans to suit various needs. The Free plan includes basic features with limited articles and storage. Paid plans start at $199/month, offering additional features like unlimited articles, custom branding, and advanced tools. Higher-tier plans, billed annually, provide more users, customization, and security options. Add-ons are available for specific needs, and a startup program offers 50% off for the first year for eligible startups.

  • Cataloging/Categorization
  • Collaboration Tools
  • Document Storage
  • Tagging
  • Templates
  • Versioning & Version History
  • Searchable
  • Page Analytics

Additional Features

  • Documentation Management
  • API
  • Knowledge Management
  • Pre-built Templates
  • SSL Security
  • Change Tracking
  • Activity Tracking
  • Text Editing
  • Reporting/Analytics
  • Single Sign On
  • Knowledge Library
  • Email Alerts
  • Content Management
  • Process/Workflow Automation
  • Activity Dashboard
  • Third Party Integrations
  • Drag & Drop Editor
  • User Management
  • Knowledge Base Management
  • Full Text Search
  • Customizable Fields
  • Customizable Reports
  • Widgets
  • For the IT sector
  • Multi-Language
  • SEO Management
  • Access Controls/Permissions
  • Commenting/Notes
  • Online Forums
  • Rich Text Editor
  • Data Import/Export
  • Website Integration
  • Reporting & Statistics
  • Real Time Reporting
  • Discussions/Forums
  • Social Media Integration
  • Surveys & Feedback
  • Search/Filter
  • Feedback Management
  • Content Library
  • Alerts/Notifications
  • WYSIWYG Editor
  • Customizable Templates
  • Real Time Notifications
  • Customizable Branding
  • Document Management
  • Dashboard
  • Wiki
  • Workflow Management
  • Self Service Portal


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