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Firmao

Claimed
Tekpon Score
8.9

Firmao Reviews

& Product Details

What is Firmao?

Firmao is presumably a business management software platform designed to enhance various aspects of business operations. It typically includes a suite of tools for customer relationship management, allowing businesses to effectively manage customer interactions, track leads, and maintain essential customer data. The platform also offers project management features to help organize, track, and manage business projects efficiently. Task scheduling and management capabilities are likely part of the package, often integrated with calendars for better task tracking.

In addition, Firmao might provide invoicing and billing tools, enabling businesses to create and manage invoices and process payments seamlessly. Reporting and analytics features are also common in such platforms, offering businesses the ability to generate reports and analyze data for informed decision-making. Furthermore, integration with various third-party applications and services is a typical feature, extending the platform’s functionality to meet diverse business needs.

Platforms like Firmao are generally aimed at small and medium-sized businesses, offering a comprehensive and efficient solution to manage different business operations under one umbrella.

Best For

Managing sales opportunities from various sources.
  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization
  • Personal
  • Cloud, SaaS, Web-Based
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Company Name

    Firmao

  • Located In

    Poland

  • Website

    firmao.io

Starting from:

$21 /month

Pricing Model: Subscription

  • Free Trial
  • Free Version

Pricing Details:

This tool has three plans. Standard for 21 EUR, Professional for 39 EUR, and Enterprise for 75 EUR.

  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Contact Database
  • Contact Management
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Templates
  • Forecasting
  • Interaction Tracking
  • Internal Chat Integration
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Opportunity Management
  • Quotes/Estimates
  • Referral Tracking
  • Reporting & Statistics
  • Sales Forecasting
  • Sales Reports
  • Segmentation
  • Task Management
  • Territory Management
  • Workflow Management

Additional Features

  • Third Party Integrations
  • Reporting/Analytics
  • Sales Trend Analysis
  • Reminders
4.9
Global Average Score
Score4.93/5
Reviews512
  • User-Friendly Interface

    Many users have praised Firmao for its intuitive and user-friendly interface, which makes it easy for non-technical staff to navigate and utilize the CRM effectively​.

  • Customization and Flexibility

    Firmao offers extensive customization options, allowing businesses to tailor the platform to their specific needs and workflows. This customization extends to pipelines and lead management tools, enabling better sales tracking and management​.

  • Sales Automation and Pipeline Management

    The CRM’s sales automation and pipeline management capabilities have been noted to significantly increase productivity and efficiency. One user reported a 20% reduction in sales cycle length and a 15% increase in conversion rates within the first year of use.

  • Robust Feature Set

    Firmao is commended for its superb feature set, offering a wide range of tools for various aspects of customer relationship management, including powerful tech and customer support.

  • Effective Stock and Order Management

    Firmao’s capabilities in tracking materials stocks and managing orders and production schedules have been highlighted as particularly beneficial, especially for retail or manufacturing businesses.

  • Learning Curve

    Despite its praised user-friendliness, some users have mentioned that the system’s extensive customization options can sometimes be overwhelming, indicating a potential learning curve for new users​.

  • Training Required

    For some businesses, it took some time to train employees in using the system. This suggests that while the system is powerful, it might require an initial investment of time to get everyone up to speed.

  • Basic Package Features

    Some feedback has suggested that the basic package could be more attractive in terms of the features it offers. Users looking for more advanced capabilities might need to consider higher-tier plans​.

  • Integration Capabilities

    While Firmao offers integration possibilities, the reviews have not explicitly discussed details on the ease of integration with other systems or the range of available integrations. Users might want to explore this aspect further, depending on their needs​.

Disclaimer

Here at Tekpon's Global Buzz, we blend AI smarts with a human touch to offer a snapshot of user reviews from the web. While we carefully craft these summaries, please remember they reflect diverse user views and experiences, not Tekpon’s own opinions.

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Tell us your opinion about Firmao and help others.

Julia K
CEO
KOLOLO
Overall Rating 5/5
What do you like best about Firmao

Firmao's CRM tools help manage customer interactions, track activities, and maintain detailed records, enhancing overall customer relations.

The project management features include task assignments, progress tracking, and deadline management, which improve team collaboration and productivity.

What would you improve about Firmao

Enhancements in user interface customization, additional integration options, and better communication with partners and clients could further improve the platform.

Published
Tekpon Validated
Kinga L
DDA
DDA
Overall Rating 5/5
What do you like best about Firmao

Firmao excels in customization, allowing businesses to tailor the software to their specific needs. Whether it's customizing reports, creating specific workflows, or adjusting user permissions, Firmao provides flexibility. The software also integrates well with other popular tools like Google Workspace, accounting software, and email platforms, ensuring seamless data flow across different systems.

What would you improve about Firmao

I can't tell... The customer support team at Firmao is responsive and knowledgeable. They offer multiple channels of support, including email, chat, and phone, ensuring that help is readily available when needed. The support documentation and tutorials are also comprehensive, providing valuable resources for users to troubleshoot independently.

Published
Tekpon Validated
Julia C.
CEO
CAM
Overall Rating 5/5
What do you like best about Firmao

FirmaoCRM has truly transformed the way we handle our business operations. As a small-to-medium-sized enterprise, finding a CRM that fulfills all our needs without breaking the bank was a challenge, but FirmaoCRM surpassed our expectations in every aspect.

One of the outstanding features of FirmaoCRM is its user-friendly interface. Navigating through the platform is intuitive, and our team was able to adapt to it with minimal training. This ease of use has significantly boosted our productivity as there is no steep learning curve for new users.

The customization options in FirmaoCRM are impressive. We were able to tailor the system to suit our specific business processes and requirements effortlessly. From personalized workflows to custom fields, FirmaoCRM enables us to shape the platform to fit our unique business model perfectly.

The automation capabilities of FirmaoCRM have been a game-changer for us. Tasks that used to be time-consuming and prone to human error are now automated, freeing up valuable time for our team to focus on more strategic initiatives. Whether it's automated lead scoring or scheduled email campaigns, FirmaoCRM helps us streamline our processes and stay organized.

What would you improve about Firmao

Although FirmaoCRM provides extensive customization options, setting up the system to align perfectly with specific business needs may require a considerable amount of time and effort. The complexity of configuration could be daunting for users who are not technically inclined or lack sufficient training.

Published
Tekpon Validated
Zack
CEO
ZACKY
Overall Rating 5/5
What do you like best about Firmao

Central to any CRM system is its ability to manage contacts effectively, and FirmaoCRM excels in this regard. With robust contact management features, including segmentation, tagging, and custom fields, organizing and accessing vital customer information has never been easier. The ability to track interactions and engagement history empowers businesses to personalize communication and strengthen relationships with clients.

Beyond its feature-rich offering, FirmaoCRM distinguishes itself with exceptional customer support. The dedicated support team is readily available to address queries, provide guidance, and resolve any issues promptly. Whether it's technical assistance or best practice recommendations, users can rely on FirmaoCRM's support team to deliver timely and effective solutions.

What would you improve about Firmao

None so far in my experince.

Published
Tekpon Validated
Sabina N.
CEO
NET
Overall Rating 5/5
What do you like best about Firmao

Firmao CRM distinguishes itself through its user-friendly interface, which facilitates a seamless journey for businesses aiming to streamline their customer relationship management workflows. Its standout feature is its remarkable flexibility, providing users with a plethora of customization options to tailor the CRM to their specific requirements and operational frameworks. Furthermore, Firmao's adept integration capabilities enable the amalgamation of data and processes from various platforms and tools, enhancing efficiency and cohesion across the board.

The CRM's robust analytics and reporting functionalities offer businesses invaluable insights into customer behavior and market trends, empowering informed decision-making and strategic planning. Notably, Firmao's commitment to customer support ensures that users receive prompt assistance and guidance, fostering a positive and productive user experience.

What would you improve about Firmao

Nevertheless, prospective users should be cognizant of certain considerations. While generally user-friendly, there may be a slight learning curve, particularly during the initial setup phase and when exploring more advanced features. Additionally, the pricing structure of Firmao CRM may pose challenges for smaller businesses or startups, especially when compared to more budget-friendly alternatives.

Published
Tekpon Validated
Irimina B
CEO
IRI
Overall Rating 5/5
What do you like best about Firmao

Firmao CRM offers a comprehensive solution for managing customer relationships, streamlining workflows, and optimizing business processes. Its intuitive interface and robust features make it a valuable tool for businesses of all sizes. One of its standout features is its customizable dashboard, allowing users to tailor their workspace to their specific needs and preferences. Additionally, Firmao CRM integrates seamlessly with other essential business tools, enhancing overall efficiency.

What would you improve about Firmao

However, some users may find the initial setup process slightly complex, requiring a learning curve to fully utilize all features effectively. Moreover, while Firmao CRM offers strong customization options, some users may desire even more flexibility in tailoring the system to their unique requirements.

Published
Tekpon Validated
Mary L
CEO
lobbi
Overall Rating 5/5
What do you like best about Firmao

Firmao stands out as an exemplary business management software, offering an array of impressive features that cater to diverse business needs. Its intuitive interface provides users with a seamless experience, ensuring accessibility and ease of navigation for individuals of all technical proficiencies. With a clean layout and well-organized menus, users can effortlessly navigate through the platform, minimizing the learning curve and maximizing productivity from the outset.

The software boasts a comprehensive suite of tools essential for effective business management. From invoicing and expense tracking to project management and time tracking, Firmao covers all aspects of running a business, providing users with a centralized platform to manage various operations efficiently. Moreover, customizable templates empower users to tailor the software to their specific requirements, ensuring flexibility and adaptability to different business models and industries.

One of Firmao's standout features is its robust automation capabilities. Users can automate repetitive tasks such as invoicing, payment reminders, and report generation, streamlining workflow processes and reducing manual errors. This automation not only saves time but also ensures timely execution of tasks, enabling businesses to operate more efficiently and effectively.

Furthermore, Firmao facilitates seamless collaboration among team members with its collaborative features. Users can assign tasks, share files, and communicate within the platform, fostering teamwork and enhancing project management efficiency. By promoting collaboration and communication, Firmao enables teams to work cohesively towards common goals, ultimately driving productivity and achieving better outcomes.

What would you improve about Firmao

Despite its many strengths, Firmao does have some limitations that may impact user experience. One notable drawback is its limited integration options with third-party applications. While Firmao offers a comprehensive set of features, its compatibility with certain popular tools may be lacking, potentially hindering workflow integration for businesses that rely heavily on specific applications for their operations.

Published
Tekpon Validated
Olek M
CEO
Miginik
Overall Rating 5/5
What do you like best about Firmao

One of Firmao's key advantages lies in its automation capabilities, particularly in tasks like invoicing and expense tracking. This automation not only saves time but also reduces the likelihood of errors, enabling users to focus on strategic aspects of their business.

What would you improve about Firmao

While Firmao integrates with select third-party applications like PayPal and Stripe, the range of available integrations is somewhat constrained compared to other platforms. Expanding integration options could enhance workflow efficiency and accommodate diverse business needs more comprehensively.

Published
Tekpon Validated
Kim I.
CEO
INIK
Overall Rating 5/5
What do you like best about Firmao

Users can customize invoices, estimates, and other documents with their branding, giving them a professional touch. This customization feature allows businesses to maintain consistency in their communication with clients.

What would you improve about Firmao

While the basic functionalities of Firmao are easy to grasp, some of the more advanced features may have a steeper learning curve. Users may require additional time and resources to fully utilize these advanced features effectively.

Published
Tekpon Validated
Nina G.
CEO
GRNASOW
Overall Rating 5/5
What do you like best about Firmao

Time tracking seamlessly integrates into Firmao, enabling users to monitor billable hours accurately. The platform's integration with project management facilitates real-time monitoring of project progress and client billing.

What would you improve about Firmao

Despite offering essential integrations with popular business tools, Firmao's integration options are somewhat restricted compared to competing platforms. Expanding integration capabilities could optimize workflow efficiency for users reliant on multiple applications.

Published
Tekpon Validated
Dean K
CEO
Kirmy
Overall Rating 5/5
What do you like best about Firmao

Firmao CRM boasts an extensive array of tools that have markedly enhanced our customer relationship management procedures. The capacity to monitor leads, oversee contacts, and automate sales operations has notably bolstered our efficiency and organization. The interface is user-friendly and thoughtfully crafted, facilitating easy navigation and utilization of the CRM's diverse functionalities. This has reduced the need for extensive training and expedited adoption throughout our organization. The customization capabilities offered by Firmao are robust, enabling us to tailor the system to align with our specific business requirements. This adaptability has proven invaluable in tailoring the CRM to our individual workflows and needs. Firmao's customer support is exceptional. Their team is consistently responsive, knowledgeable, and readily available to address any technical queries or challenges that arise.

What would you improve about Firmao

Although the standard reporting and analytics features suffice for basic analysis, we would value more advanced reporting capabilities and personalized dashboards for deeper insights into our data. Certain advanced customization options may demand additional technical expertise, and more comprehensive documentation or tutorials for these features would be advantageous.

Published
Tekpon Validated
IJsaba
CEO
AsdefR
Overall Rating 5/5
What do you like best about Firmao

The user interface is intuitive and user-friendly, making it easy for our team to navigate and utilize the various features of the CRM. This has significantly reduced the learning curve and increased adoption among our employees.

What would you improve about Firmao

The reporting and analytics capabilities, although functional, could be further enhanced. We would appreciate more advanced reporting features and visualizations to gain deeper insights into our data.

Published
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