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UserGuiding Reviews

& Product Details

What is UserGuiding?

UserGuiding is a self-serve user onboarding platform that simplifies the process of creating interactive product walkthroughs without coding. It offers features like product tours, resource centers, analytics, in-app surveys, hotspots, onboarding checklists, segmentation, customization, tooltips, and announcement modals.

The software enables businesses to guide users through their initial experiences, boost feature adoption, provide comprehensive resources, collect customer feedback, and personalize onboarding. The platform helps improve user engagement, reduce support burden, and enhance the overall user experience.

With it, businesses can create customized onboarding experiences, analyze onboarding performance, gather actionable feedback, highlight new features, and communicate important information effectively.

It serves various use cases across product marketing, sales, customer success, and product management by empowering teams to deliver seamless onboarding and enhance product adoption.

Found in these Categories

Best For

User onboarding & product walkthrough made easy, for less
  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization
  • Personal
  • Cloud, SaaS, Web-Based
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Company Name


  • Located In

    United States

  • Website

Starting from:

$99 /month

Pricing Model: Subscription

  • Free Trial
  • Free Version

Pricing Details:

UserGuiding offers three pricing plans: Basic ($99/month), Professional ($399/month), and Corporate ($699+/month). There is a 14-day free trial available, and add-ons for extra users and features can be purchased. Also, choosing annual billing saves you 30% of the monthly rate.

  • Account Management
  • Activity Dashboard
  • Alerts/Notifications
  • Audience Targeting
  • Communication Management
  • Contextual Guidance
  • Customer Engagement
  • Customer Segmentation
  • Customizable Templates
  • Event Triggered Actions
  • Feedback Management
  • In-app Training
  • Multi-Language
  • NPS of Customers
  • Onboarding
  • Reporting/Analytics
  • Self Service Portal
  • Survey/Poll Management
  • Task Management
  • Third-Party Integrations
  • Usage Tracking/Analytics
  • Workflow Management

Additional Features

  • Configurable Workflow
  • Content Creation
  • Contextual Guidance
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Employee Onboarding
  • Interactive Content
  • Launch Management
  • Progress Tracking
  • Real-Time Notifications
  • Reporting & Statistics
  • Self Service Tools
  • Self-Learning
  • Surveys & Feedback
  • Training Management
  • User Onboarding
  • Visual Analytics


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