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Tekpon Score
8.3 Reviews

& Product Details

What is is a comprehensive customer success software that leverages customer interactions to predict churn risks and upsell opportunities, aiming to optimize revenue retention and growth. The platform unifies customer data from various sources and employs AI-driven insights to enhance customer centricity.

It offers a 360-degree customer health view powered by the 9Factor™ model for qualitative and quantitative data analysis. The platform prioritizes customer engagement by providing actionable health scores and insights to prevent churn and drive growth. also automates workflows and playbooks to guide actions and combines best practices with automation tools. The software emphasizes security, being SOC2 certified, encrypted, and protected with access controls.

It boasts fast onboarding with hands-on training and support, high customer satisfaction ratings, and scalability with high uptime. It caters to enterprise needs, optimizing revenue through churn prediction and upsell identification. The software can be integrated into various systems, offering a standardized login infrastructure and centralized access controls.

Found in these Categories

Best For

Predict churn and upsell opportunities months in advance.
  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization
  • Personal
  • Cloud, SaaS, Web-Based
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Company Name

  • Located In

    United States

  • Website

Starting from:


Pricing Model: Subscription

  • Free Trial
  • Free Version

Pricing Details:

This tool doesn't have a public shown pricing plan, for more info, get in touch with their sales team.

  • Access Controls/Permissions
  • Activity Dashboard
  • Customer Database
  • Customer Experience Management
  • Health Score
  • Reporting/Analytics
  • Usage Tracking/Analytics

Additional Features

  • Activity Tracking
  • Customer Management
  • Real Time Data
  • Real Time Notifications
  • Reporting & Statistics
  • Predict Churn
  • Unify Data
  • Alert Risks
  • Automate Tasks
  • 360 Health
  • AI Insights
  • Actionable Scores
  • Secure Platform
  • Encryption
  • Compliance
  • Access Control
  • Scalability
  • Uptime
  • Auditing
  • Single Sign-On
  • Insights Dashboard
  • Workflow Automation
  • Collaborative Tools
  • Data Analysis
  • Revenue Optimization
  • Customer Engagement
  • Personalized Actions
  • Reporting Tools
  • Integration Support
  • Onboarding Training
  • Enterprise Ready
  • Customer-centric
  • Upsell Detection
  • Churn Prediction
  • ROI Analysis


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