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Gong Reviews

& Product Details

What is Gong?

Gong.io is a platform that records and analyzes customer interactions from various communication channels, such as phone calls, web conferences, and emails, using AI-powered technology to understand what was said during these interactions.

The platform provides revenue teams with insights and guidance to help them adapt, upskill, and hit their targets. The Reality Platform analyzes key topics, top questions, and relationship dynamics to provide a comprehensive view of customer interactions and personalized guidance to improve coaching, forecasting accuracy, deal execution, and strategic initiatives.

It empowers sales leaders, frontline sales managers, sales enablement, and account executives to improve their team’s performance and win more deals with over 100 integrations, Smart Trackers to identify critical concepts across interactions, and an optimized speech-to-text model achieving an accuracy of 85-90%.

Found in these Categories

Best For

Revenue Intelligence Platform.
  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization
  • Personal
  • Cloud, SaaS, Web-Based
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Company Name

    Gong.io Inc

  • Located In

    United States

  • Website


Starting from: Custom

Pricing Model: Subscription

  • Free Trial
  • Free Version

Pricing Details:

Gong's pricing is based on the number of recorded users, with a platform fee also charged based on the number of users. Integrations are free. Specific pricing depends on the license type and features required. Contact them for a customized proposal.

  • Assessment Management
  • Call Recording
  • Collaboration Tools
  • Contact Management
  • Activity Dashboard
  • For Sales Teams/Organizations
  • Meeting Management
  • Onboarding
  • Performance Management
  • Performance Metrics
  • Reporting/Analytics
  • Third-Party Integrations
  • Training Management

Additional Features

  • Alerts/Escalation
  • Archiving & Retention
  • Automatic Call Distribution
  • Call Monitoring
  • Call Scripting
  • Automatic Outbound Dialer
  • Call Tagging
  • Call Tracking
  • Chat Transcript
  • Code-free Development
  • Communication Management
  • Competitive Analysis
  • Contextual Guidance
  • Conversation Intelligence
  • Correlation Analysis
  • Data Management
  • Deal Management
  • Employee Scheduling
  • Event-Triggered Actions
  • Feedback Management
  • File Transfer
  • For Call Centers
  • Labor Forecasting
  • Multi-Channel Communication
  • Natural Language Search
  • On-Demand Recording
  • Recording
  • Reporting & Statistics
  • Sales Activity Management
  • Sales Trend Analysis
  • Scheduled Recording
  • Search/Filter
  • Sentiment Analysis
  • Speech Recognition
  • Statistical Analysis
  • Video Conferencing
  • Visual Analytics


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