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GoTo Connect Reviews for 2025

All-in-one communications solution for SMBs.
Tekpon Score:
4.5/5

Score is based on User Sentiment from reviews and public chatter. We weight volume, recency, and consistency, then normalize to 5.

See our Methodology.
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What is GoTo Connect?

GoTo Connect is an all-in-one communications solution designed for small and medium-sized businesses (SMBs). It is a cloud phone system that combines VoIP phone system characteristics with online, audio, and video conferencing capabilities from GoToMeeting to produce a straightforward, flexible solution.

You can communicate and collaborate with your team and clients from any location with a wholly integrated phone, meeting, and messaging system. You can take advantage of features like call forwarding, virtual voicemail, and secure video conferencing.

In addition to inclusive minutes for local, long-distance, and international calls, the platform enables audio and video conferencing with screen sharing for groups of up to 250 people, messaging for 1:1, Group Chat, Team channels, file sharing, and SMS for external messages. Additionally, it provides unlimited extensions, toll-free lines, and the option to set up a phone tree directory for the entire organization.

It is safe and secure with a distributed cloud architecture that guarantees 99.999% uptimes and minimal bandwidth utilization. The platform is also brimming with features, including PBX admin tools, clever call routing, reporting, and analytics.

A configurable, scalable, all-in-one cloud phone and meeting solution, GoTo Connect provides organizations with everything they need to connect from anywhere at any time.

Found in these Categories

Best For

  • StartUps
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization

GoTo Connect Pricing

Starting From:
$ 27 /user/month
Pricing Model: Subscription
Basic and Standard are the two GoTo Connect pricing plans. The cost starts at $27.00/user/month, but you must contact them to get started.
Free Trial
Free Version

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GoTo Connect Features

  • Alerts/Notifications
  • Automated Attendant
  • Call Conferencing
  • Call Monitoring
  • Call Queuing
  • Call Routing
  • Call Screening
  • Contact Management
  • Custom Music on Hold
  • Custom Ringback
  • Interactive Voice Response
  • Call Recording & Rating
  • SIP Trunking
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Alerts/Escalation
  • Audio Calls
  • Audio/Video Conferencing
  • Archiving & Retention
  • Audio/Video Recording
  • Automated Routing
  • Automatic Call Distribution
  • Call Center Integration
  • Call Center Management
  • Blended Call Center
  • Call Logging
  • Call Scheduling
  • CRM
  • Call Scripting
  • Call Tagging
  • Calendar Management
  • Caller ID
  • Caller Profiles
  • Campaign Management
  • Chat/Messaging
  • Collaboration Tools
  • Computer Telephony Integration
  • Electronic Signature
  • Employee Activity Monitoring
  • Employee Directory
  • Event Scheduling
  • Event-Triggered Actions
  • Fax Management
  • File Sharing
  • File Transfer
  • Help Desk Management
  • Hotkeys
  • Inbound Call Center
  • International Calling
  • Knowledge Base Management
  • Live Chat
  • Manual Dialer
  • Meeting Management
  • Multi-Channel Communication
  • Multi-User Collaboration
  • Mobile Access
  • Multiple Parties
  • Multiple Scripts
  • On-Demand Recording
  • Online Voice Transmission
  • Open Database Design
  • Outbound Call Center
  • PBX
  • Phone Key Input
  • Predictive Dialer
  • Presentation Streaming
  • Progressive Dialer
  • Purchasing & Receiving
  • Queue Management
  • Real-Time Reporting
  • Real-Time Chat
  • Remote Access/Control
  • Remote Support
  • Reporting/Analytics
  • Ring Groups
  • Scheduled Recording
  • Screen Sharing
  • Softphone
  • Survey/Poll Management
  • Task Management
  • Text to Speech
  • Third-Party Integrations
  • Time Zone Tracking
  • Unified Communications
  • Video Chat
  • Virtual Call Center
  • Virtual Extensions
  • Video Conferencing
  • Virtual Voicemail
  • Voice Customization
  • Voice Mail
  • VoIP Connection
  • Voicemail Transcription

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GoTo Connect Company Details

Company Name

GoTo (formerly LogMeIn)

Headquarters

United States

Website

goto.com

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