Continue with LinkedIn
or
Recover my Password
Submit your Tekpon Account E-mail address and you will receive an email with instructions to reset your password.

Kommo Reviews for 2025

Messenger-based sales tool for SMBs and entrepreneurs
User Score:
4.5/5

Score is based on User Sentiment from reviews and public chatter. We weight volume, recency, and consistency, then normalize to 5.

See our Methodology.
Need help with procurement?

Save 40% on your SaaS stack with expert guidance

You tell us what you need. We deliver the right tools at the best price. Fast. Independent. Hassle-free.

Your Credentials

Tell us who you are

Your Business

Tell us about your Company

Tell Us Your Software Needs

Share your requirements and let our procurement experts help you find the best software deals, negotiate renewals, or compare alternatives — tailored to your business goals.

Please, wait!

Processing

Step
1 / 3
Back
Next Step

Disclaimer

By submitting this form, you agree to be contacted by the Tekpon Team and our Partners.

*Required fields!

Free Consultation

What is Kommo?

Kommo, formerly known as amoCRM, is a comprehensive CRM (Customer Relationship Management) application that consolidates various client management functions into one platform. Kommo’s features aim to facilitate conversational sales and improve customer engagement.

One of its key features is the inbox, which allows users to connect with clients through popular messaging apps and manage multiple conversations effortlessly. Kommo also provides client profiles that combine communication from various channels, notes, tasks, and more, offering a complete history of each client.

This CRM software offers customizable pipelines to track clients’ progress in the buying journey, providing a holistic view of the sales process. Task management tools, including reminders and automation, help users stay organized and efficient. Kommo’s conversational chatbot, Salesbot, aids in personalized communication and workflow optimization without requiring coding skills.

Found in these Categories

Best For

  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise

Kommo Pricing

Starting From:
$ 45 USD
Pricing Model: Subscription
This software has three pricing plans. Base at 15 USD, Advanced at 25 USD and Enterprise at 45 USD. To get a free trial, check on their website.
Free Trial
Free Version

Looking to Save Time & Money

Audit, consolidate, and save—powered by our internal buying team. Let our experts analyze your current software stack and identify opportunities for cost savings and efficiency improvements.

  • Stack Audit
  • Cost Reduction
  • Expert Team
Optimize My Stack

Kommo Features

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Marketing Automation
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Campaign Analytics
  • Cataloging/Categorization
  • Collaboration Tools
  • Communication Management
  • Contract/License Management
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer Segmentation
  • Customizable Templates
  • Customizable Reports
  • Customizable Forms
  • Customizable Fields
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Templates
  • Event Triggered Actions
  • Forecasting
  • Performance Metrics
  • Workflow Management
  • Time & Expense Tracking
  • Territory Management
  • Template Management
  • Task Scheduling
  • Task Management
  • Social Media Integration
  • Segmentation
  • Sales Reports
  • Sales Pipeline Management
  • Sales Forecasting
  • Reporting & Statistics
  • Referral Tracking
  • Real-Time Reporting
  • Real-Time Data
  • Real-Time Analytics
  • Prospecting Tools
  • Project Management
  • Pipeline Management
  • Opportunity Management
  • Monitoring
  • Mobile Access
  • Live Chat
  • Lead Qualification
  • Lead Segmentation
  • Lead Nurturing
  • Lead Management
  • Lead Generation
  • Lead Distribution
  • Lead Capture
  • Inventory Management
  • Internal Chat Integration
  • Interaction Tracking
  • Dashboard
  • Appointment Scheduling
  • Audience Targeting
  • Auto-Dialer
  • Behavior Tracking
  • Business Card/Badge Scanning
  • Buyer Management
  • CRM
  • Call List Management
  • Call Recording
  • Campaign Personalization
  • Channel Management
  • Chat/Messaging
  • Churn Management
  • Client Tracking
  • Commission Management
  • Community Management
  • Configurable Workflow
  • Contextual Search
  • Customer Engagement
  • Customer Support
  • Data Dictionary Management
  • Data Management
  • Dynamic Modeling
  • Email Response Control
  • Email Tracking
  • Engagement Tracking
  • Exception Reporting
  • Expense Tracking
  • Field Sales Management
  • For Sales Teams/Organizations
  • Forms Management
  • Goal Management
  • Graphical Data Presentation
  • IVR/Voice Recognition
  • Inbox Management
  • Interactive Content
  • Knowledge Management
  • Landing Pages/Web Forms
  • Membership Management
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Web-based Deployment
  • Website Integration
  • Multi-Currency
  • On-Demand Communications
  • Performance Management
  • Personalization
  • Pipeline Reports
  • Predictive Analytics
  • Prioritization
  • Product Catalog
  • Progress Tracking
  • Proposal Generation
  • Real Time Notifications
  • Relationship Tracking
  • Reminders
  • Reporting/Analytics
  • Request Escalation
  • Routing
  • SMS Messaging
  • Sales Approval
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Self Service Data Preparation
  • Self Service Portal
  • Shared Contacts
  • Source Tracking
  • Statistical Analysis
  • Summary Reports
  • Tagging
  • Target Account Identification
  • Team Assignments
  • Third Party Integrations
  • Visual Analytics
  • Volunteer Management
  • Web Forms
  • Widgets
  • XML/RSS

User Sentiment - Kommo Reviews

4.5/5
Based on 4,928 user reviews across the web
AI-powered Insight: This summary represents a comprehensive analysis of user reviews and opinions found across the web, including G2, Capterra, TrustPilot, and other review platforms. Our AI aggregates sentiment and identifies key themes from verified user feedback.
What users love most
  • User-Friendly Interface

    Kommo is consistently praised for its simple and intuitive design, making it accessible for users of all technical levels​​.

  • Effective Sales Pipeline Management

    The platform offers a clear visualization of the sales pipeline, helping businesses track deals and automate tasks to focus more on closing sales​​.

  • Comprehensive Customer View

    It unifies data from various sources to provide a complete understanding of customers, allowing for personalized interactions​​.

  • Enhanced Team Collaboration

    Kommo facilitates sharing information, assigning tasks, and tracking progress, ensuring that teams remain aligned and efficient​​.

  • Data-Driven Insights

    Users can generate reports and gain actionable insights, which is critical for optimizing sales strategies and improving performance​​.

  • Flexibility and Integrations

    It’s noted for its ability to integrate with popular tools like MailChimp, Mandrill, Wufoo, Zendesk, and many others, making it a versatile choice for businesses​​.

  • Value for Money

    Many users have found Kommo to offer good value, appreciating its cost-effectiveness compared to other CRM solutions on the market​​.

Areas for Improvement
  • Limited Reporting Capabilities

    Some users have mentioned that the built-in reporting features can be basic, lacking the depth needed for more comprehensive analysis​​.

  • Customization Limitations

    There are constraints on customizing certain elements, such as sales pipeline stages, which can be a drawback for businesses with unique workflows​​.

  • Customer Support Delays

    During peak periods, some users faced longer wait times for responses from customer support, which could be frustrating for urgent issues​​.

  • Limited Integration Options

    While Kommo offers several integrations, expanding its selection to include more niche or industry-specific platforms could further enhance its utility​​.

Leave a Review

Tell us your opinion about Kommo and help others make informed decisions.
Account creation required to leave a review.

Kommo Company Details

Company Name

QSOFT

Headquarters

United States

Website

kommo.com

Own this Software?

Kommo vs. Similar Products

Select up to 3 Software, to enable Comparison

Compare Selected Software

Kommo Alternatives

Get Better Pricing on Kommo

Save 15-40% with expert negociation

Your Credentials

Tell us who you are

Your Business

Tell us about your Company

Tell Us Your Software Needs

Share your requirements and let our procurement experts help you find the best software deals, negotiate renewals, or compare alternatives — tailored to your business goals.

Please, wait!

Processing

Step
1 / 3
Back
Next Step

Disclaimer

By submitting this form, you agree to be contacted by the Tekpon Team and our Partners.

*Required fields!

Please, wait...

We are processing your request.

This website uses cookies

Cookies are small text files that can be used by websites to make a user’s experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

You can read more about all this at the following links.

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

These trackers help us to measure traffic and analyze your behavior to improve our service.

These trackers help us to deliver personalized ads or marketing content to you, and to measure their performance.