NetSuite Reviews for 2025
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What is NetSuite?
Oracle NetSuite is a cloud-based enterprise resource planning (ERP) software that provides businesses with a unified platform to manage their core operations. It integrates a wide range of functionalities, including accounting, inventory management, customer relationship management (CRM), and e-commerce, making it a comprehensive solution for businesses looking to streamline their processes. Designed to scale with growing companies, NetSuite offers real-time data insights, enabling better decision-making and increased operational efficiency.
The platform is known for its flexibility, allowing businesses to customize their workflows and reports to suit their unique needs. NetSuite’s cloud-based nature ensures users can access the system from anywhere, offering scalability for businesses of all sizes, from small startups to large enterprises. Its financial management tools provide accurate reporting and compliance, while the CRM module helps businesses nurture customer relationships.
NetSuite is suitable for businesses across various industries, including retail, manufacturing, services, and wholesale distribution. Its integrated suite of tools helps organizations automate and streamline operations, reduce costs, and improve overall business performance, all while providing the flexibility to adapt to changing business needs.
Found in these Categories
Best For
- StartUps
- Small Business
- Medium Business
- Large Enterprise
NetSuite Pricing
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NetSuite Features
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- API
- Alerts/Notifications
- Billing & Invoicing
- Calendar Management
- Calendar/Reminder System
- Campaign Management
- Cataloging/Categorization
- Client Portal
- Collaboration Tools
- Communication Management
- Contact Database
- Contact Management
- Contract/License Management
- Client Management
- Customer Database
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- Email Marketing
- Forecasting
- Interaction Tracking
- Internal Chat Integration
- Inventory Management
- Invoice Management
- Lead Management
- Lead Qualification
- Marketing Automation
- Mobile Access
- Performance Metrics
- Pipeline Management
- Project Management
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Referral Tracking
- Reporting & Statistics
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Segmentation
- Social Media Integration
- Task Management
- Task Scheduling
- Template Management
- Territory Management
- Time & Expense Tracking
- Workflow Management
- "What If" Scenarios
- 1099 Preparation
- 3PL Management
- ACH Payment Processing
- Account Reconciliation
- Accounting
- Accounts Payable
- Accounts Receivable
- Ad hoc Analysis
- Ad hoc Query
- Agile Methodologies
- Ad hoc Reporting
- Aging Tracking
- Approval Process Control
- Asset Lifecycle Management
- Audit Trail
- Automated Scheduling
- Automatic Billing
- BOM Creation
- Backorder Management
- Bank Reconciliation
- Barcode Recognition
- Barcode/Ticket Scanning
- Benchmarking
- Barcoding/RFID
- Bills of Material
- Budget Management
- Budgeting/Forecasting
- Built-in Accounting
- CPA Firms
- CRM
- Capacity Management
- Capacity Planning
- Cash Flow Management
- Cash Management
- Channel Management
- Chart of Accounts
- Check Processing
- Check Writing
- Check-in/Check-out
- Commenting/Notes
- Commission Management
- Committee Management
- Compliance Management
- Configurable Workflow
- Consolidation/Roll-Up
- Core Accounting
- Cost Tracking
- Cost-to-Completion Tracking
- Credit Card Processing
- Cross Docking
- Customer Accounts
- Customer History
- Currency Management
- Customer Management
- Customer Statements
- Customizable Rules
- Cycle Count
- Dashboard Creation
- Data Extraction
- Data Management
- Delivery Management
- Data Security
- Data Visualization
- Demand Forecasting
- Discount Management
- Distribution Management
- Donation Tracking
- Donor Management
- Dues Management
- Duplicate Payment Alert
- eCommerce Management
- EDI
- ERP
- Electronic Funds Transfer
- Electronic Payments
- Employee Management
- Enterprise Asset Management
- Event Management
- Expense Claims
- Expense Management
- Financial Analysis
- Expense Tracking
- Financial Management
- File Sharing
- Financial Reporting
- Fixed Asset Management
- Fraud Detection
- Fund Accounting
- Fundraising Management
- Gantt/Timeline View
- General Ledger
- Grant Management
- HR Management
- Idea Management
- Import/Export Management
- Income & Balance Sheet
- Inventory Auditing
- Inventory Control
- Integrations Management
- Inventory Optimization
- Integrated Business Operations
- Inventory Replenishment
- Inventory Tracking
- Invoice Creation
- Invoice History
- Investment Management
- Invoice Processing
- Issue Management
- Item Management
- Kanban Board
- Key Performance Indicators
- Kitting
- Labeling
- Loyalty Program
- MES
- Mail Order
- Maintenance Management
- Manufacturing Inventory Management
- Material Requirements Planning
- Materials Management
- Member Database
- Membership Management
- Merchandise Management
- Milestone Tracking
- Mobile App
- Mobile Commerce
- Multiple Projects
- Nonprofits
- Onboarding
- Online Invoicing
- Online Payments
- Order Entry
- Order Fulfillment
- PO Reconciliation
- Order Management
- Order Processing
- Overpayment Processing
- Order Tracking
- Partial Payments
- Payment Collection
- Payment Processing
- Payroll Management
- Percent-Complete Tracking
- Planning Tools
- Point of Sale (POS)
- Portfolio Management
- Predictive Analytics
- Product Configurator
- Product Data Management
- Prioritization
- Product Identification
- Product Management
- Procurement Management
- Production Management
- Production Scheduling
- Project Accounting
- Project Planning
- Profit/Loss Statement
- Project Planning/Scheduling
- Project Templates
- Profitability Analysis
- Project Time Tracking
- Project Tracking
- Progress Tracking
- Project Workflow
- Promotions Management
- Proposal Generation
- Publishing/Sharing
- Purchase Order Management
- Purchasing & Receiving
- Quality Assurance
- Quality Management
- Real-Time Monitoring
- Real-Time Synchronization
- Receipt Management
- Receivables Ledger
- Receiving/Putaway Management
- Recurring Orders
- Recurring Payments
- Reminders
- Recurring/Subscription Billing
- Remote Access/Control
- Reorder Management
- Reporting/Analytics
- Reporting/Project Tracking
- Requisition Management
- Resource Allocation & Planning
- Resource Management
- Retail Inventory Management
- Returns Management
- Resource Request
- Resource Scheduling
- Revenue Recognition
- Reviews Management
- Risk Analysis
- Risk Management
- SEO Management
- SKU/UPC Codes
- Safety Management
- Sales & Operations Planning
- Sales Orders
- Scenario Planning
- Sales Tax Management
- Scheduling
- Scorecards
- Self-Service Data Preparation
- Self Service Portal
- Search/Filter
- Self-Service Reporting
- Serial Number Tracking
- Shipping Labels
- Shipping Management
- Shopping Cart
- Skills Tracking
- Social Media Management
- Sourcing Management
- Special Order Management
- Spend Management
- Status Tracking
- Stock Management
- Strategic Planning
- Supplier Management
- Supply Chain Management
- Tax Management
- Testing/QA Management
- Third-Party Integrations
- Timesheet Management
- Traceability
- Traditional Methodologies
- Training Management
- Transaction History
- Transportation Management
- Vendor Managed Inventory
- Vendor Management
- Trend/Problem Indicators
- Vendor Master Data Management
- Vendor Payment
- Utilization Reporting
- Version Control
- Visual Analytics
- Volunteer Management
- Warehouse Management
- Website Management
- Work Order Management
User Sentiment - NetSuite Reviews
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All-in-One Solution
NetSuite allows businesses to manage accounting, CRM, inventory, and more within one system, which can significantly improve efficiency. Many users appreciate the ease of managing multiple business functions in one place.
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Customizable Reporting
The platform offers extensive reporting features that can be customized to fit specific needs. Users can also share reports across teams.
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Scalability
NetSuite is praised for being scalable, making it a good fit for businesses as they grow. It’s particularly beneficial for companies that outgrow more straightforward solutions like QuickBooks.
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E-commerce Integration
NetSuite provides strong integration with e-commerce systems, a feature valued by businesses managing complex supply chains.
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User Interface
One of the most frequent complaints is the outdated user interface, which some users find cumbersome and difficult to navigate. This aspect detracts from the overall user experience, particularly for those accustomed to more modern tools.
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High Cost and Complex Implementation
NetSuite is often considered expensive, especially for small to mid-sized companies. The cost of implementation and ongoing support can add up, requiring dedicated IT resources.
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Support Challenges
Some users report that post-implementation support is lacking and requires additional costs. This has been a point of frustration for users who need ongoing assistance.
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NetSuite Company Details
Company Name
Oracle
Headquarters
United States
Website
www.oracle.com
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