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SharpSpring Reviews

& Product Details

What is SharpSpring?

SharpSpring, a Constant Contact company, is a marketing platform and marketing automation CRM that helps small to midsize companies and marketing agencies generate leads, improve conversions to sales, and drive higher returns on marketing investment. The full-funnel marketing and sales automation platform combines the efforts of the marketing and sales teams to start, track, and personalize targeted programs that will engage and convert more customers and increase revenue more quickly.

Businesses benefit from its display of detailed buyer journeys throughout your whole funnel, utilizing a single toolset to align sales and marketing goals, automating every buyer encounter, from lead to close, by using built-in profile and behavioral data to personalize the buyer experience. Furthermore, the clean, actionable data can drive ad strategy and spending, develop inventive campaigns without causing problems, and liberate teams from routine duties for high-value chances.

Best For

Full-funnel Marketing & Sales Automation + CRM
  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization
  • Personal
  • Cloud, SaaS, Web-Based
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Company Name

    Constant Contact

  • Located In

    United States

  • Website

Starting from:

$449 /month

Pricing Model: Subscription

  • Free Trial
  • Free Version

Pricing Details:

SharpSpring pricing is tiered based on the number of contacts. For 1,000 contacts, the cost is $499/month with an annual contract, at which there's an extra $1,999 onboarding package for the first 60 days. In total, with onboarding, you will pay $2,448.

  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Campaign Analytics
  • Campaign Management
  • Client Management
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Templates
  • Event Triggered Actions
  • Interaction Tracking
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Segmentation
  • Lead Qualification
  • Live Chat
  • Marketing Automation
  • Performance Metrics
  • Pipeline Management
  • Prospecting Tools
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Reporting & Statistics
  • Sales Pipeline Management
  • Sales Reports
  • Segmentation
  • Social Media Integration
  • Task Management
  • Template Management
  • Workflow Management

Additional Features

  • AB Testing
  • Auto-Responders
  • Behavior Analytics
  • Behavior Tracking
  • CRM
  • Campaign Planning
  • Campaign Scheduling
  • Channel Management
  • Campaign Segmentation
  • Campaign Tracking
  • Chat/Messaging
  • Click Tracking
  • Content Library
  • Content Management
  • Conversion Tracking
  • Customer Journey Mapping
  • Customizable CTAs
  • Customization
  • Drip Campaigns
  • Dynamic Content
  • Email Distribution
  • For Small Businesses
  • For Startups
  • Email Tracking
  • For iPad Devices
  • Forms Management
  • Image Library
  • Landing Pages/Web Forms
  • List Management
  • Multi-Campaign
  • Multi-Channel Attribution
  • Marketing Calendar
  • Multi-Channel Campaigns
  • Multi-Channel Data Collection
  • Multivariate Testing
  • Multi-Channel Marketing
  • Pipeline Reports
  • Post Scheduling
  • Predictive Analytics
  • ROI Tracking
  • Reminders
  • Real-Time Monitoring
  • Real-Time Notifications
  • Sales Activity Management
  • Sales Analytics
  • Reporting/Analytics
  • Sales Trend Analysis
  • Search Marketing
  • Search/Filter
  • Social Marketing
  • Social Media Monitoring
  • Source Tracking
  • Social Promotion
  • Third-Party Integrations
  • Visitor Tracking
  • Visual Analytics
  • Web Forms
  • Website Visitor Tracking

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Global Average Score
  • User-Friendly Interface

    Users appreciate the intuitive design that makes it easy to navigate and manage various marketing activities such as email campaigns, workflows, and social media management.

  • All-In-One Marketing Solution

    The platform offers a robust suite of tools that cover email marketing, social media, CRM, and automation, which are highly valued by small to large enterprises.

  • Effective Marketing Automation

    The automation features are powerful, allowing for efficient scheduling and execution of marketing tasks, which help users save time and increase productivity.

  • Comprehensive Analytics

    SharpSpring provides detailed analytics to help businesses understand performance and areas for improvement, which supports better decision-making.

  • Responsive Support

    The platform offers multiple support options including FAQs, chat, and phone support, which users find helpful in resolving issues quickly.

  • System Stability Issues

    Some users have reported occasional system failures particularly with automation features, which can disrupt marketing campaigns.

  • Complex Pricing

    The starting price point and overall cost can be a barrier for smaller businesses or freelancers, as noted by its flat rate starting from $449 per month.

  • Direct Billing Practices

    There are criticisms regarding the billing practices, where clients are billed directly, which might not be preferable for all business models.

  • Learning Curve

    New users might find the suite of features overwhelming, suggesting a need for more comprehensive onboarding processes or simplified options for smaller teams.

  • Limited Customization

    While the platform is versatile, some users feel that the options for customization are somewhat restricted, especially when trying to tailor the tool to specific business needs.


Here at Tekpon's Global Buzz, we blend AI smarts with a human touch to offer a snapshot of user reviews from the web. While we carefully craft these summaries, please remember they reflect diverse user views and experiences, not Tekpon’s own opinions.

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