Nutshell Reviews for 2025
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What is Nutshell?
Nutshell is an all-in-one CRM and email marketing platform that helps companies of all sizes close more deals. With features for contact management, pipeline management, sales automation, email sequences, reporting & analytics, web forms, email marketing, and powerful integrations, it turns more of your leads into wins.
The CRM is designed for teams that are sick of juggling several sales and marketing tools and don’t want to pay a full-time admin to maintain their software. It is simple enough for any user and powerful enough for any business. Each membership offers live support, free data migration assistance, unlimited CRM contacts and data storage, completely customized reporting capabilities, and all these features at a meager cost of $19 per user/month.
They introduced Nutshell Marketing in 2021, which enables users to create stunning marketing emails and automated drip sequences, send them, and instantaneously gauge user engagement—all from within the CRM. The Marketing add-on effortlessly integrates with your CRM data, enabling you to quickly target specific audiences and coordinate your outreach from a single platform.
Found in these Categories
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
Nutshell Pricing
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Nutshell Features
- API
- Alerts/Notifications
- Activity Dashboard
- Activity Tracking
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Analytics
- Campaign Management
- Client Management
- Collaboration Tools
- Contact Database
- Customer Database
- Customer Segmentation
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Document Storage
- Drag & Drop
- Email Management
- Email Marketing
- Email Templates
- Event Triggered Actions
- Forecasting
- Interaction Tracking
- Internal Chat Integration
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Marketing Automation
- Mobile Access
- Monitoring
- Opportunity Management
- Pipeline Management
- Performance Metrics
- Prospecting Tools
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Referral Tracking
- Reporting & Statistics
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Segmentation
- Social Media Integration
- Task Management
- Template Management
- Territory Management
- Workflow Management
- Batch Processing
- CAN SPAM Compliance
- CRM
- Call Management
- Campaign Scheduling
- Campaign Segmentation
- Click Tracking
- Contact Management
- Data Synchronization
- Email Campaign Management
- Email Distribution
- Drip Campaigns
- Email Tracking
- Engagement Tracking
- For Startups
- For iPad Devices
- List Management
- Mobile Optimized Emails
- Pipeline Reports
- Reminders
- Sales Activity Management
- Sales Automation
- Reporting/Analytics
- Sales Trend Analysis
- Search/Filter
- Shared Contacts
- Source Tracking
- Spam Blocker
- Tagging
- Third-Party Integrations
- WYSIWYG Editor
- Web-based Deployment
User Sentiment - Nutshell Reviews
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Ease of Use and Quick Setup
Nutshell is praised for its simplicity, allowing teams to get up to speed quickly without extensive training or management. It supports web-based and mobile platforms, facilitating remote access and on-the-go management.
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Value for Money
Nutshell is recognized for its competitive pricing and value, making it a favorable choice over more expensive solutions like HubSpot for small teams.
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Effective Contact Management
Features like reminders, scheduling, and email templates simplify contacting contacts. The mobile app is highlighted for providing crucial information and functionalities at a glance.
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Customization and Flexibility
Users appreciate the ability to customize aspects like lead stages, which allows the CRM to adapt to a business’s specific needs. This customization extends to the dashboard and tagging system, although there is a desire for more flexibility in these areas.
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Handling Duplicates
Issues with managing duplicates, especially post-import, are consistently mentioned across reviews. Users have to manually address these, which can be time-consuming.
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Limited Product Flexibility
Some users find the product options within Nutshell limiting, especially when dealing with complex subscription models that don’t fit into the predefined fields.
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Tech Issues
Minor technical issues, such as lead fields reverting to default settings, have been reported, indicating room for improvement in the platform’s stability and user interface customization.
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Nutshell Company Details
Company Name
Nutshell
Headquarters
United States
Website
nutshell.com
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