Nutshell Reviews for 2025

All-in-one CRM that helps B2B teams close more deals.

User Score:

4.4/5

Score is based on User Sentiment from reviews and public chatter. We weight volume, recency, and consistency, then normalize to 5.

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What is Nutshell?

Nutshell is an all-in-one CRM and email marketing platform that helps companies of all sizes close more deals. With features for contact management, pipeline management, sales automation, email sequences, reporting & analytics, web forms, email marketing, and powerful integrations, it turns more of your leads into wins.

The CRM is designed for teams that are sick of juggling several sales and marketing tools and don’t want to pay a full-time admin to maintain their software. It is simple enough for any user and powerful enough for any business. Each membership offers live support, free data migration assistance, unlimited CRM contacts and data storage, completely customized reporting capabilities, and all these features at a meager cost of $19 per user/month.

They introduced Nutshell Marketing in 2021, which enables users to create stunning marketing emails and automated drip sequences, send them, and instantaneously gauge user engagement—all from within the CRM. The Marketing add-on effortlessly integrates with your CRM data, enabling you to quickly target specific audiences and coordinate your outreach from a single platform.

Found in these Categories

Best For

StartUps
Freelancers
Small Business
Medium Business
Large Enterprise

Nutshell Pricing

Starting From:

$ 19 /user/month

Pricing Model: Subscription

Nutshell pricing starts at $19 per user/month or $16 per user/month billed annually. The Pro version costs $49 per user per month or $42 per user per month, billed yearly. Also, you can add the Marketing Add-on with tiered pricing based on the number of contacts. For example, for five users & up to 1000 contacts, your total cost will be $120/month - 5x $19 standard licenses + $25 Marketing add-on. A Free 14-day Trial is available.

Free Trial

Free Version

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Nutshell Features

API
Alerts/Notifications
Activity Dashboard
Activity Tracking
Calendar Management
Calendar Sync
Calendar/Reminder System
Campaign Analytics
Campaign Management
Client Management
Collaboration Tools
Contact Database
Customer Database
Customer Segmentation
Customizable Fields
Customizable Reports
Customizable Templates
Data Import/Export
Document Storage
Drag & Drop
Email Management
Email Marketing
Email Templates
Event Triggered Actions
Forecasting
Interaction Tracking
Internal Chat Integration
Lead Capture
Lead Distribution
Lead Generation
Lead Management
Lead Nurturing
Lead Qualification
Lead Segmentation
Marketing Automation
Mobile Access
Monitoring
Opportunity Management
Pipeline Management
Performance Metrics
Prospecting Tools
Real-Time Analytics
Real-Time Data
Real-Time Reporting
Referral Tracking
Reporting & Statistics
Sales Forecasting
Sales Pipeline Management
Sales Reports
Segmentation
Social Media Integration
Task Management
Template Management
Territory Management
Workflow Management
Batch Processing
CAN SPAM Compliance
CRM
Call Management
Campaign Scheduling
Campaign Segmentation
Click Tracking
Contact Management
Data Synchronization
Email Campaign Management
Email Distribution
Drip Campaigns
Email Tracking
Engagement Tracking
For Startups
For iPad Devices
List Management
Mobile Optimized Emails
Pipeline Reports
Reminders
Sales Activity Management
Sales Automation
Reporting/Analytics
Sales Trend Analysis
Search/Filter
Shared Contacts
Source Tracking
Spam Blocker
Tagging
Third-Party Integrations
WYSIWYG Editor
Web-based Deployment

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User Sentiment - Nutshell Reviews

4.4/5

Based on 7,853 user reviews across the web

AI-powered Insight: This summary represents a comprehensive analysis of user reviews and opinions found across the web, including G2, Capterra, TrustPilot, and other review platforms. Our AI aggregates sentiment and identifies key themes from verified user feedback.

What users love most

Ease of Use and Quick Setup

Nutshell is praised for its simplicity, allowing teams to get up to speed quickly without extensive training or management. It supports web-based and mobile platforms, facilitating remote access and on-the-go management.
Value for Money

Nutshell is recognized for its competitive pricing and value, making it a favorable choice over more expensive solutions like HubSpot for small teams.
Effective Contact Management

Features like reminders, scheduling, and email templates simplify contacting contacts. The mobile app is highlighted for providing crucial information and functionalities at a glance.
Customization and Flexibility

Users appreciate the ability to customize aspects like lead stages, which allows the CRM to adapt to a business’s specific needs. This customization extends to the dashboard and tagging system, although there is a desire for more flexibility in these areas.

Areas for Improvement

Handling Duplicates

Issues with managing duplicates, especially post-import, are consistently mentioned across reviews. Users have to manually address these, which can be time-consuming.
Limited Product Flexibility

Some users find the product options within Nutshell limiting, especially when dealing with complex subscription models that don’t fit into the predefined fields.
Tech Issues

Minor technical issues, such as lead fields reverting to default settings, have been reported, indicating room for improvement in the platform’s stability and user interface customization.

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Nutshell Company Details

Company Name

Nutshell

Headquarters

United States

Website

nutshell.com

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Nutshell Reviews for 2025

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