Ombud Reviews

Ombud is a sales acceleration software that focuses on response management for RFPs, DDQs, SOWs, and customer questionnaires. It offers an automated platform to curate and manage knowledge efficiently. Ombud’s central repository captures critical knowledge, powered by its OmMatch recommendation engine that provides intelligent responses.

The platform streamlines collaboration across the sales process, allowing for ad-hoc questions, demo templates, and customer-facing content in one place. Ombud is used by leading companies like Acquia, Amerisourcebergen, and Zendesk. It features self-curation of knowledge, automates response suggestions, reduces RFP response time, supports complex documents, and provides analytics for customer engagement tracking.

Designed for large enterprises, Ombud ensures scalable knowledge management and response automation, saving time for teams to focus on customer interactions. his tool is adaptable for large enterprises and can be seamlessly integrated into workflows, enabling efficient knowledge management and improving response accuracy.