Salesforce Sales Cloud Reviews

& Product Details

What is Salesforce Sales Cloud?

Salesforce Sales Cloud is a highly comprehensive and customizable customer relationship management (CRM) platform primarily designed for sales management. It’s part of the broader Salesforce ecosystem, which is renowned for its extensive range of business applications focusing on customer service, marketing automation, analytics, and application development.

Salesforce Sales Cloud offers a variety of tools to streamline the sales process, including lead and opportunity management, sales forecasting, workflow automation, and comprehensive analytics. It’s particularly noted for its ability to manage customer information, track sales activities, and provide insights that help sales teams to understand customer preferences and behaviors better.

One of the key strengths of Salesforce Sales Cloud is its flexibility and scalability, making it suitable for businesses of all sizes, from small startups to large enterprises. The platform is cloud-based, ensuring easy access and collaboration among team members regardless of their location.

Additionally, Salesforce Sales Cloud seamlessly integrates with other Salesforce products and a wide array of third-party applications, enhancing its functionality and adaptability to specific business needs.

Best For

Accelerate Growth with Trusted AI.

Recommended For

StartUps
Freelancers
Small Business
Medium Business
Large Enterprise
Non-profit Organization
Personal

Deployment

Cloud, SaaS, Web-Based
Mobile - Android
Mobile - iPhone
Mobile - iPad
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux

Contact

Company Name
Salesforce
Located In
United States
Website
salesforce.com

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Salesforce Sales Cloud Pricing

Starting from:

$25 /month

Pricing Model: Subscription

Free Trial
Free Version

Pricing Details:

This tool has five plans, Starter for 25 USD, Professional for 80 USD, Enterprise for 165 USD, Unlimited for 330 USD, and Ulimited Plus for 500 USD.

Salesforce Sales Cloud Features

Activity Dashboard
AI/Machine Learning
Call Recording
Campaign Management
Collaboration Tools
Contact Management
Customer Database
Email Marketing
Field Sales Management
For Sales Teams/Organizations
Forecasting
Goal Management
Lead Generation
Meeting Management
Performance Management
Performance Metrics
Presentation Tools
Proposal Management
Prospecting Tools
Referral Tracking
Reporting/Analytics
Sales Pipeline Management
Training Management
Workflow Management

Additional Features

Opportunity Management
Document Storage
Customizable Branding
Transaction Management
Real Time Data
Multi-Currency
Call Management
Email Response Control
Sales Onboarding & Training
Email Templates
Customizable Templates
Drag & Drop
Visual Analytics
Commission Management
Sales Automation
Graphical Data Presentation
Data Synchronization
Medical History Records
Configurable Workflow
Mobile Access
Client Portal
Tagging
Automatic Call Distribution
Ad hoc Reporting
Conversion Tracking
Multi-Channel Marketing
Multi-Campaign
Inbox Management
Engagement Tracking
Client/Property Matching
Shipping Management
Change Order Management
Dashboard Creation
Data Management
API
Communication Management
Lead Segmentation
Customizable Fields
Real Time Analytics
Segmentation
Interaction Tracking
Self Service Portal
Buyer Management
Monitoring
Sales Trend Analysis
Cataloging/Categorization
What If" Scenarios
Contract/License Management
Social Media Integration
Marketing Automation
Quotes/Estimates
Client Tracking
Employee Management
Deal Management
Sales Forecasting
Job Scheduling
Call Center Management
Reminders
Recommendations
For Insurance Industry
Client Management
Accounting Integration
Third Party Integrations
Patient Management
Lead Capture
Electronic Signature
Live Chat
Agent Management
Competitive Analysis
For Mac Devices
Data Visualization
Commenting/Notes
Call List Management
Dashboard
Progress Tracking
Appointment Management
For Small Businesses
CRM
Correlation Analysis
Customer Engagement
Knowledge Base Management
Internal Chat Integration
Call Logging
Budgeting/Forecasting
Task Scheduling
Sales Reports
For Real Estate
Territory Management
Real Time Updates
Financial Management
Campaign Planning
Purchase Order Management
Contact Database
Appointment Scheduling
Real Time Reporting
Audience Targeting
Campaign Analytics
Calendar Sync
Subcontractor Management
Patient Communications
Pipeline Management
Project Tracking
Activity Tracking
Estimating
For Startups
Scheduling
MES
Customer Support
Email Management
Access Controls/Permissions
Quality Management
Landing Pages/Web Forms
Task Management
Data Import/Export
Customer History
Business Card/Badge Scanning
Role-Based Permissions
Statistical Analysis
Search/Filter
Key Performance Indicators
Lead Nurturing
Safety Management
Customer Social Profiles
Maintenance Management
Batch Processing
Source Tracking
Call Monitoring
Projections
Project Management
Assignment Management
Material Requirements Planning
Reporting & Statistics
Exception Reporting
Warranty Tracking
For Real Estate Agencies
Customizable Reports
Shared Contacts
Chat/Messaging
Auto-Dialer
Dynamic Modeling
For AEC Industry
Listing Management
Pipeline Reports
Lead Qualification
Prioritization
Job Costing
Lead Management
Alerts/Notifications
Project Time Tracking
Calendar/Reminder System
Customer Segmentation
For iPad Devices
Version Control
Web-based Deployment
Physician Management
Sales Activity Management
Bid Management
Lead Distribution
Task Progress Tracking
Document Management
Approval Process Control
Predictive Analytics
Template Management
Real Time Notifications
Knowledge Management
Business Process Control
Proposal Generation
Sales Approval
Channel Management
Email Tracking
Modeling & Simulation
Product Catalog

Additional Features Show Less Features

Global Buzz: Salesforce Sales Cloud at a glance

4.4

Global Average Score

Score4.39/5

Reviews369,840

Comprehensive Functionality

Salesforce Sales Cloud is praised for its extensive functionality, which includes managing accounts, contacts, leads, opportunities, and more. It integrates well with various tools and offers a wide range of modules that can be tailored to specific business needs.
Customizability

Users appreciate the high level of customizability. Salesforce allows businesses to design their own modules and dashboards, making it adaptable to various industry requirements.
Integration Capabilities

The platform’s ability to integrate with numerous third-party applications through APIs enhances its versatility and makes it easier for businesses to streamline their processes.
User-Friendly Interface

Despite being feature-rich, many users find Salesforce Sales Cloud to be user-friendly once they get past the initial learning curve. This ease of use is especially noted in daily operations and sales activities.
Strong Community and Support

Salesforce has a vast community and robust support system. This includes regular updates, extensive documentation, and a network of users and developers who can offer assistance and share best practices.

Complexity for New Users

New users often find the platform overwhelming due to its extensive features and capabilities. The initial learning curve can be steep, which may require significant training and time investment.
Cost

Salesforce Sales Cloud is considered expensive by some users, especially when factoring in the cost of additional modules and third-party applications needed to fully utilize its capabilities.
Performance Issues

There are complaints about the performance, particularly with the Lightning interface. Some users find it slower and less intuitive compared to the Classic version, which can hinder productivity.
Customer Support

While generally good, some users have experienced difficulties with customer support, describing it as inflexible and sometimes slow to respond to issues.
Reporting and Analytics

Customizing reports can be challenging, and the reporting feature is seen as less intuitive without proper training. Users have mentioned that the report building tools could be more user-friendly and efficient.

Disclaimer

Here at Tekpon's Global Buzz, we blend AI smarts with a human touch to offer a snapshot of user reviews from the web. While we carefully craft these summaries, please remember they reflect diverse user views and experiences, not Tekpon’s own opinions.