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Squaretalk

Claimed
Tekpon Score
9

Squaretalk Reviews

& Product Details

What is Squaretalk?

Squaretalk emerges as a versatile cloud communications platform, offering a suite of solutions designed to streamline and enhance business telephony and messaging.

With its robust offerings, including “Axiom” for comprehensive contact center management, “Matrix,” which utilizes AI for predictive dialing, and “Express,” which serves as a digital messaging hub, Squaretalk ensures businesses can manage communications effectively and efficiently.

The platform is lauded for its agent-friendly, integration-friendly, and budget-friendly nature, ensuring it is accessible and beneficial for businesses of all sizes.

Squaretalk not only provides a secure and quick setup platform but also ensures compliance with various regulations, making it a reliable choice for businesses.

With its ability to easily integrate with various CRMs and applications and provide a developer-friendly API, it stands out as a comprehensive, scalable, and efficient solution in the realm of cloud communications, ensuring businesses can communicate seamlessly, internally and externally.

Best For

Contact Center software with enterprise-grade capabilities.
  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization
  • Personal
  • Cloud, SaaS, Web-Based
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Company Name

    Squaretalk

  • Located In

    Israel

  • Website

    squaretalk.com

Starting from:

$25 /user/month

Pricing Model: Subscription

  • Free Trial
  • Free Version

Pricing Details:

Squaretalk provides scalable telecommunication solutions with three pricing tiers. The "STANDARD" plan costs $25/user/month, offering features like Cloud PBX, IVR, and CRM integration. The "PROFESSIONAL" plan, priced at $45/user/month, includes predictive dialing and agent ranking. "ENTERPRISE" plan is tailored to specific business needs with advanced features and dedicated support. Contact is required for enterprise pricing details.

  • Alerts/Notifications
  • Automated Attendant
  • Call Monitoring
  • Call Routing
  • Contact Management
  • SIP Trunking
  • Transcriptions
  • Interactive Voice Response
  • Call Recording & Rating
  • Business Text Messaging
  • Speed Dial

Additional Features

  • Progressive Dialer
  • Manual Dialer
  • Answering Machine Detection
  • Call Scripting
  • Performance Management
  • Lead Distribution
  • Scheduled Messaging
  • Communication Management
  • Automatic Outbound Dialer
  • Automatic Call Distribution
  • SMS Messaging
  • FTC Compliance
  • Workflow Management
  • Blended Call Center
  • Real Time Updates
  • Virtual Call Center
  • Customizable Reports
  • Third Party Integrations
  • Quality Management
  • Callback Scheduling
  • Process/Workflow Automation
  • Real Time Data
  • Mass Texting
  • Chat/Messaging
  • Role-Based Permissions
  • Lead Capture
  • Campaign Planning
  • Computer Telephony Integration
  • Contact Database
  • Activity Dashboard
  • Agent Interface
  • Power Dialer
  • Automatic Lead Distribution
  • Multi-Channel Communication
  • Customer Segmentation
  • Multi-Campaign
  • API
  • Lead Management
  • SMS Marketing
  • Unified Communications
  • Automated Routing
  • Virtual Extensions
  • Queue Management
  • Call Logging
  • Call Center Management
  • Data Import/Export
  • Caller ID
  • Call Scheduling
  • 2-Way Messaging
  • Monitoring
  • Workforce Management
  • Purchasing & Receiving
  • Reporting/Analytics
  • On-Demand Recording
  • Call Disposition
  • FCC Compliance
  • Call Tracking
  • Live Chat
  • Auto-Dialer
  • Automated Responses
  • Performance Metrics
  • Customizable Caller ID
  • Call List Management
  • CRM
  • Interaction Tracking
  • Call Reporting
  • Inbound Call Center
  • Campaign Management
  • Integrations Management
  • Outbound Call Center
  • Customer Database
  • Multi-Channel Management
  • Multi-User Collaboration
  • Reminders
  • Conferencing
  • Call Transfer
  • VoIP Connection
  • Real Time Reporting
  • List Management
  • Reporting & Statistics
  • Activity Tracking
  • Customer History
  • Preview Dialer
  • Real Time Analytics
  • Real Time Monitoring
  • Predictive Dialer
  • Call Queues
  • Campaign Scheduling
  • PBX
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