Userlist Reviews for 2025
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What is Userlist?
Userlist is the best way for SaaS companies to send onboarding emails, segment their users based on their behavior, and see where their customers get stuck in the product. Choose the right channel (email or in-app messages) to deliver the right message at the right time. Track customer data as complex as you need. Onboard, engage, and nurture customers and marketing leads — under one roof.
Found in these Categories
Best For
- StartUps
- Small Business
- Medium Business
Userlist Pricing
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Userlist Features
- Activity Dashboard
- Campaign Management
- Event Triggered Actions
- API
- Account Management
- Activity Tracking
- Alerts/Notifications
- Audience Targeting
- Behavior Tracking
- Churn Management
- Click Tracking
- Communication Management
- Contact Database
- Content Creation
- Contextual Guidance
- Customer Engagement
- Customer Management
- Customer Segmentation
- Dynamic Content
- Feedback Management
- In-App Training
- List Management
- Live Chat
- Onboarding
- Reporting/Analytics
- Tagging
- Template Management
- Usage Tracking/Analytics
- User Onboarding
- WYSIWYG Editor
User Sentiment - Userlist Reviews
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Behavior-Based Messaging
Userlist allows users to trigger messages based on specific customer actions, improving personalization and engagement. This is particularly useful for onboarding new users or reactivating inactive ones.
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Simplicity and Ease of Use
Many users highlight the platform’s intuitive design and straightforward user experience, making setting up workflows and managing customer messaging easy.
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Strong Customer Support
Userlist is praised for its responsive support team, who are readily available to assist with technical issues and strategic guidance.
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Advanced Features
Userlist includes lifecycle automation, broadcast emails, and built-in templates that simplify creating complex workflows and managing user journeys.
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Flexible Pricing
Starting at $39/month with tiered plans, Userlist provides affordable options for businesses of all sizes, making it accessible to startups and growing companies.
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Limited Integrations
While Userlist offers API integration and works well with tools like Segment, it has fewer built-in integrations than competitors, which may be a limitation for some users.
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Lacks A/B Testing and Visual Workflow Builder
Some advanced features, like A/B testing and visual workflow builders, are not included, which may limit users who require more detailed customization.
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Userlist Company Details
Company Name
Userlist, Inc.
Headquarters
United States
Website
userlist.com
