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Userlist

Tekpon Score
9.2

Userlist Reviews

& Product Details

What is Userlist?

Userlist is the best way for SaaS companies to send onboarding emails, segment their users based on their behavior, and see where their customers get stuck in the product. Choose the right channel (email or in-app messages) to deliver the right message at the right time. Track customer data as complex as you need. Onboard, engage, and nurture customers and marketing leads — under one roof.

Best For

Email automation that meets the challenges of B2B SaaS
  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization
  • Personal
  • Cloud, SaaS, Web-Based
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Company Name

    Userlist, Inc.

  • Located In

    United States

  • Website

    userlist.com

Starting from:

$149 /month

Pricing Model: Subscription

  • Free Trial
  • Free Version

Pricing Details:

You can start using Userlist with their Basic plan for $149 /month or upgrade to $499 /month. Both plans have a 20% off if you buy annually.

  • Activity Dashboard
  • Campaign Management
  • Event Triggered Actions

Additional Features

  • API
  • Account Management
  • Activity Tracking
  • Alerts/Notifications
  • Audience Targeting
  • Behavior Tracking
  • Churn Management
  • Click Tracking
  • Communication Management
  • Contact Database
  • Content Creation
  • Contextual Guidance
  • Customer Engagement
  • Customer Management
  • Customer Segmentation
  • Dynamic Content
  • Feedback Management
  • In-App Training
  • List Management
  • Live Chat
  • Onboarding
  • Reporting/Analytics
  • Tagging
  • Template Management
  • Usage Tracking/Analytics
  • User Onboarding
  • WYSIWYG Editor
3.7
Global Average Score
Score3.70/5
Reviews14,415,334
  • Behavior-Based Messaging

    Userlist allows users to trigger messages based on specific customer actions, improving personalization and engagement. This is particularly useful for onboarding new users or reactivating inactive ones.

  • Simplicity and Ease of Use

    Many users highlight the platform’s intuitive design and straightforward user experience, making setting up workflows and managing customer messaging easy.

  • Strong Customer Support

    Userlist is praised for its responsive support team, who are readily available to assist with technical issues and strategic guidance.

  • Advanced Features

    Userlist includes lifecycle automation, broadcast emails, and built-in templates that simplify creating complex workflows and managing user journeys.

  • Flexible Pricing

    Starting at $39/month with tiered plans, Userlist provides affordable options for businesses of all sizes, making it accessible to startups and growing companies.

  • Limited Integrations

    While Userlist offers API integration and works well with tools like Segment, it has fewer built-in integrations than competitors, which may be a limitation for some users.

  • Lacks A/B Testing and Visual Workflow Builder

    Some advanced features, like A/B testing and visual workflow builders, are not included, which may limit users who require more detailed customization.

Disclaimer

Here at Tekpon's Global Buzz, we blend AI smarts with a human touch to offer a snapshot of user reviews from the web. While we carefully craft these summaries, please remember they reflect diverse user views and experiences, not Tekpon’s own opinions.

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