WORKetc Reviews for 2025
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What is WORKetc?
WORKetc is a comprehensive cloud-based platform that combines CRM, project management, collaboration, billing, and help desk functionalities into a single solution. It empowers small businesses with the tools they need to efficiently manage their operations and enhance productivity.
With integrated features like CRM, projects, billing, help desk, reporting, and collaboration, WORKetc eliminates the need for multiple costly web apps and painful integrations. It offers a centralized hub for teams to collaborate, sell, deliver, and support customers.
The platform enables users to capture leads, manage sales pipelines, track projects, assign tasks, resolve support cases, generate invoices, and gain insights through enterprise-strength analytics. With web and mobile apps, WORKetc allows businesses to manage their operations from anywhere, whether at work, home, or on the road.
By streamlining processes and providing a unified system, WORKetc empowers businesses to achieve big-time productivity, efficiency, and growth.
Found in these Categories
Best For
- StartUps
- Small Business
- Medium Business
WORKetc Pricing
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WORKetc Features
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Billing & Invoicing
- Calendar Sync
- Campaign Management
- Client Management
- Client Portal
- Collaboration Tools
- Contact Database
- Contact Management
- Customer Database
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Document Management
- Document Storage
- Email Management
- Email Marketing
- Email Templates
- Event Triggered Actions
- Interaction Tracking
- Internal Chat Integration
- Invoice Management
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Marketing Automation
- Mobile Access
- Opportunity Management
- Performance Metrics
- Pipeline Management
- Project Management
- Quotes/Estimates
- Real-Time Data
- Referral Tracking
- Reporting & Statistics
- Sales Reports
- Segmentation
- Social Media Integration
- Task Management
- Task Scheduling
- Template Management
- Time & Expense Tracking
- Workflow Management
- Accounting
- Alerts/Escalation
- Assignment Management
- Budget Management
- CRM
- Commenting/Notes
- Configurable Workflow
- Cost-to-Completion Tracking
- Customer Database
- Customizable Invoices
- Data Synchronization
- Data Visualization
- Deadline Management
- Email Tracking
- Employee Management
- Expense Tracking
- File Management
- File Sharing
- Financial Management
- Gantt/Timeline View
- Help Desk Management
- Hourly Billing
- Invoice Creation
- Invoice History
- Issue Management
- Milestone Tracking
- Mobile App
- Multi-Currency
- Multiple Projects
- Percent-Complete Tracking
- Prioritization
- Product Catalog
- Project Billing
- Project Planning/Scheduling
- Progress Tracking
- Project Templates
- Project Time Tracking
- Purchasing & Receiving
- Projections
- Real Time Updates
- Recurring/Subscription Billing
- Reminders
- Reporting/Project Tracking
- Role-Based Permissions
- Scheduling
- Search/Filter
- Self Service Portal
- Shared Contacts
- Status Tracking
- Support Ticket Tracking
- Tagging
- Task Progress Tracking
- Testing/QA Management
- Third Party Integrations
- Timesheet Management
- Training Management
- Vendor Management
User Sentiment - WORKetc Reviews
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Comprehensive Functionality
WORKetc is praised for its all-in-one solution, integrating various functionalities like CRM, project management, billing, and customer support into a single platform.
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Customization and Integration
Users appreciate the platform’s high level of customization and its ease of integration with other programs like QuickBooks, enhancing its versatility and applicability across different business needs.
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Ease of Use and Accessibility
The platform is noted for its user-friendly interface and mobile accessibility, allowing users to manage their business operations on the go.
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Solid Project Management Tools
WORKetc offers robust project management features, including task management, billing and invoicing management, and reporting, which are well-received by users.
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Support and Customer Service
The support staff at WORK[etc] receives high marks for being responsive and helpful, providing assistance that is tailored to the unique needs of businesses.
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Gantt Chart and Resource Allocation
Users have pointed out that the Gantt chart feature could benefit from additional functionalities, and the lack of resource allocation tools is noted as a significant omission for project managers.
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Pricing Concerns
A few users mentioned that the pricing options could be improved, suggesting a need for more flexible pricing structures to accommodate the diverse needs of different businesses.
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Limitations in Customization
While customization is generally viewed as a strength, some users desire more flexibility in aspects like color customization and the development of the customer portal.
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Feature Overload
The comprehensive nature of WORKetc can be overwhelming for new users, with the vast array of features requiring a significant time investment to learn and utilize effectively.
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User Interface:
Some users find the user interface a bit dated and clunky, particularly when making adjustments to projects and support cases via the mobile version.
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WORKetc Company Details
Company Name
WORKetc
Headquarters
Australia
Website
worketc.com
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