WORKetc Reviews

& Product Details

What is WORKetc?

WORKetc is a comprehensive cloud-based platform that combines CRM, project management, collaboration, billing, and help desk functionalities into a single solution. It empowers small businesses with the tools they need to efficiently manage their operations and enhance productivity.

With integrated features like CRM, projects, billing, help desk, reporting, and collaboration, WORKetc eliminates the need for multiple costly web apps and painful integrations. It offers a centralized hub for teams to collaborate, sell, deliver, and support customers.

The platform enables users to capture leads, manage sales pipelines, track projects, assign tasks, resolve support cases, generate invoices, and gain insights through enterprise-strength analytics. With web and mobile apps, WORKetc allows businesses to manage their operations from anywhere, whether at work, home, or on the road.

By streamlining processes and providing a unified system, WORKetc empowers businesses to achieve big-time productivity, efficiency, and growth.

Best For

Business management system for SMBs

Recommended For

StartUps
Freelancers
Small Business
Medium Business
Large Enterprise
Non-profit Organization
Personal

Deployment

Cloud, SaaS, Web-Based
Mobile - Android
Mobile - iPhone
Mobile - iPad
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux

Contact

Company Name
WORKetc
Located In
Australia
Website
worketc.com

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WORKetc Pricing

Starting from:

$78 /month

Pricing Model: Subscription

Free Trial
Free Version

Pricing Details:

WORKetc offers flexible pricing plans to suit different business needs. The Starter plan starts at $78 per month for up to 2 users, providing essential functionality. The Team plan is priced at $195 per month for 3 users, with additional users costing $49 per month. Next, the Foundations plan is available at $395 per month for 3 users, with each extra user priced at $59 per month. The Enterprise plan is designed for large-scale implementation and offers custom solutions. All plans come with a 14-day free trial, allowing users to explore the platform's features before committing.

WORKetc Features

API
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Billing & Invoicing
Calendar Sync
Campaign Management
Client Management
Client Portal
Collaboration Tools
Contact Database
Contact Management
Customer Database
Customizable Fields
Customizable Reports
Customizable Templates
Data Import/Export
Document Management
Document Storage
Email Management
Email Marketing
Email Templates
Event Triggered Actions
Interaction Tracking
Internal Chat Integration
Invoice Management
Lead Capture
Lead Distribution
Lead Generation
Lead Management
Lead Nurturing
Lead Qualification
Marketing Automation
Mobile Access
Opportunity Management
Performance Metrics
Pipeline Management
Project Management
Quotes/Estimates
Real-Time Data
Referral Tracking
Reporting & Statistics
Sales Reports
Segmentation
Social Media Integration
Task Management
Task Scheduling
Template Management
Time & Expense Tracking
Workflow Management

Additional Features

Accounting
Alerts/Escalation
Assignment Management
Budget Management
CRM
Commenting/Notes
Configurable Workflow
Cost-to-Completion Tracking
Customer Database
Customizable Invoices
Data Synchronization
Data Visualization
Deadline Management
Email Tracking
Employee Management
Expense Tracking
File Management
File Sharing
Financial Management
Gantt/Timeline View
Help Desk Management
Hourly Billing
Invoice Creation
Invoice History
Issue Management
Milestone Tracking
Mobile App
Multi-Currency
Multiple Projects
Percent-Complete Tracking
Prioritization
Product Catalog
Project Billing
Project Planning/Scheduling
Progress Tracking
Project Templates
Project Time Tracking
Purchasing & Receiving
Projections
Real Time Updates
Recurring/Subscription Billing
Reminders
Reporting/Project Tracking
Role-Based Permissions
Scheduling
Search/Filter
Self Service Portal
Shared Contacts
Status Tracking
Support Ticket Tracking
Tagging
Task Progress Tracking
Testing/QA Management
Third Party Integrations
Timesheet Management
Training Management
Vendor Management

Additional Features Show Less Features

Global Buzz: WORKetc at a glance

4.6

Global Average Score

Score4.64/5

Reviews3,268

Comprehensive Functionality

WORKetc is praised for its all-in-one solution, integrating various functionalities like CRM, project management, billing, and customer support into a single platform.
Customization and Integration

Users appreciate the platform’s high level of customization and its ease of integration with other programs like QuickBooks, enhancing its versatility and applicability across different business needs.
Ease of Use and Accessibility

The platform is noted for its user-friendly interface and mobile accessibility, allowing users to manage their business operations on the go.
Solid Project Management Tools

WORKetc offers robust project management features, including task management, billing and invoicing management, and reporting, which are well-received by users.
Support and Customer Service

The support staff at WORK[etc] receives high marks for being responsive and helpful, providing assistance that is tailored to the unique needs of businesses.

Gantt Chart and Resource Allocation

Users have pointed out that the Gantt chart feature could benefit from additional functionalities, and the lack of resource allocation tools is noted as a significant omission for project managers.
Pricing Concerns

A few users mentioned that the pricing options could be improved, suggesting a need for more flexible pricing structures to accommodate the diverse needs of different businesses.
Limitations in Customization

While customization is generally viewed as a strength, some users desire more flexibility in aspects like color customization and the development of the customer portal.
Feature Overload

The comprehensive nature of WORKetc can be overwhelming for new users, with the vast array of features requiring a significant time investment to learn and utilize effectively.
User Interface:

Some users find the user interface a bit dated and clunky, particularly when making adjustments to projects and support cases via the mobile version.

Disclaimer

Here at Tekpon's Global Buzz, we blend AI smarts with a human touch to offer a snapshot of user reviews from the web. While we carefully craft these summaries, please remember they reflect diverse user views and experiences, not Tekpon’s own opinions.