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Carts Guru Reviews for 2025

Marketing automation for e-commerce growth.
User Score:
4.1/5

Score is based on User Sentiment from reviews and public chatter. We weight volume, recency, and consistency, then normalize to 5.

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What is Carts Guru?

Carts Guru is a marketing automation platform designed for e-commerce. It helps shop owners increase their revenue and grow faster with multichannel marketing campaigns, automated workflows, actionable insights, audience templates, and support from e-commerce experts.

Using the multichannel capabilities, you can combine email, SMS, and Facebook Messenger into one campaign to reach each customer where they respond best and maximize your ROI. Some features worth mentioning are in-depth audience segmentation, fully customizable templates for email, SMS & Facebook messages, reactive workflows, and an all-in-one dashboard to combine & analyze all metrics.

Furthermore, the platform has plugins for the most used e-commerce platforms: Shopify, Magento, WooCommerce, Prestasho, and more.

Additionally, if you need help starting, they offer E-commerce Expert Services. There are three plans from which you can choose, and they can help you with initial configuration, performance review, campaign creation, and e-commerce events support.

Found in these Categories

Best For

  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise

Carts Guru Pricing

Starting From:
$ 300 /month
Pricing Model: Subscription
Carts Guru has tiered pricing plans, with the lowest tier being $300/month for 150k emails for 10k active contacts. For SMS Marketing, the lowest tier is 50 SMSs, at $0.65/month for the US.
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Carts Guru Features

  • Contact Management
  • Campaign Management
  • Customizable Branding
  • Data Import/ Export
  • Drag & Drop
  • Drip Campaigns
  • Email Marketing
  • Email Tracking
  • Engagement Tracking
  • Lead Generation
  • ROI Tracking
  • SMS Marketing
  • Template Management
  • Workflow Management
  • API
  • Abandoned Cart Saver
  • Campaign Analytics
  • Campaign Segmentation
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customization
  • Discount Management
  • Dynamic Content
  • Email Distribution
  • Event-Triggered Actions
  • Lead Capture
  • Marketing Automation
  • Multi-Campaign
  • Multi-Channel Communication
  • Real-Time Notifications
  • Multi-Channel Marketing
  • Segmentation
  • Visual Analytics
  • Website Analytics

User Sentiment - Carts Guru Reviews

4.1/5
Based on 248 user reviews across the web
AI-powered Insight: This summary represents a comprehensive analysis of user reviews and opinions found across the web, including G2, Capterra, TrustPilot, and other review platforms. Our AI aggregates sentiment and identifies key themes from verified user feedback.
What users love most
  • Multi-Channel Integration

    Users appreciate the seamless integration of SMS, email, and Facebook Messenger in their marketing campaigns, which helps maximize reach and efficiency​.

  • Automation and Segmentation

    The platform allows users to build fully automated campaigns that are triggered by customer actions, and use smart segmentation to target the right customers effectively​.

  • User-Friendly Interface

    Many users find Carts Guru easy to use, which helps in setting up and managing marketing campaigns with minimal hassle​

  • Effective Retargeting

    The tool is noted for its effective retargeting capabilities that help recover abandoned carts and boost sales, a feature that many e-merchants find invaluable.

  • Responsive Customer Support

    The customer service is frequently highlighted as responsive and helpful, addressing users’ concerns promptly and effectively.

Areas for Improvement
  • Cost Concerns

    Some users have noted that while the ROI (return on investment) was initially satisfactory, changes in pricing or service structure have affected its value positively and negatively.

  • Setup Challenges

    A few users mentioned difficulties with the initial setup, although customer support was able to resolve these issues eventually​.

  • Features and Updates

    While the newer version of the software has been improved, some users felt that earlier versions lacked in user experience and interface design​.

  • Analytics and Reporting

    Users would like more detailed analytics and reporting features to better understand campaign performance and adjust strategies accordingly​.

  • Speed and Efficiency

    Requests for faster processing and quicker execution of campaigns were mentioned, suggesting an area for technical improvement​.

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Carts Guru Company Details

Company Name

Carts Guru

Headquarters

United States

Website

carts.guru/en

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Carts Guru vs. Similar Products

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Carts Guru Alternatives

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Score: 4.2/5

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Score: 4.6/5

Freshmarketer

Score: 4.7/5

Markopolo AI

Score: 4.6/5

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