ePROMIS CRM Reviews for 2025
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What is ePROMIS CRM?
ePROMIS CRM Cloud is a comprehensive customer relationship management solution designed to streamline customer interactions and enhance the overall customer experience. This cloud-based platform offers businesses the ability to efficiently record all customer interactions, ensuring a unified communication history for improved service levels.
With features such as managing follow-ups, enhanced decision-making tools, and accurate forecasting capabilities, it empowers businesses to make informed decisions and nurture genuine relationships.
The platform emphasizes data security, implementing robust protection measures and user-based access controls to safeguard sensitive client information. Additionally, its integration capabilities facilitate a seamless flow of information across various business applications, enhancing operational efficiency.
ePROMIS CRM Cloud stands out as a powerful tool for businesses aiming to optimize their customer communication and capitalize on sales opportunities.
Found in these Categories
Best For
- Small Business
- Medium Business
- Large Enterprise
ePROMIS CRM Pricing
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ePROMIS CRM Features
- Accounting Integration
- Contract/License Management
- Access Controls/Permissions
- Client Portal
- Customizable Fields
- Customizable Branding
- Campaign Management
- Drag & Drop
- Customer Database
- Real-Time Analytics
- Contact Management
- Interaction Tracking
- Lead Management
- Cloud-Based
- Interaction Recording
- Follow-Up Management
- Decision-Making Tools
- Accurate Forecasting
- Data Security
- User-Based Access
- Business Integrations
- Sales Tracking
- Marketing Coordination.
User Sentiment - ePROMIS CRM Reviews
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Ease of Use
Users report the ePROMIS ERP system as user-friendly with an intuitive UI, which facilitates a smooth learning curve for new users.
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Efficiency and Productivity
The software is praised for its ability to streamline workflow, manage inventory, and enhance team efficiency, proving itself as a must-have solution for organizations aiming to improve operational efficiency.
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Comprehensive Features
ePROMIS offers a wide range of features, including production control, inventory management, and asset management, making it a robust solution for manufacturing, engineering, and construction companies.
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Customer Support
The customer service team is highlighted for their responsiveness and 24/7 availability, ready to resolve issues promptly.
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Integration and Customization
It integrates well with third-party applications, allowing for seamless data transfer, and offers considerable customization options to fit specific business needs.
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Complexity and Overwhelm
Some users felt the ERP system was vast and somewhat overwhelming, which might make it seem expensive if not all features are utilized.
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Customization Needs
While customization is a plus, it’s noted that significant customization was required for some companies, requiring dedicated support from ePROMIS.
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Learning Curve for Features
Despite the system being user-friendly, navigating and fully utilizing its extensive features may take some time for users to master.
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Cost for Small and Medium Businesses
The pricing can be steep for smaller entities, making it a significant investment that may not be feasible for all.
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Data Migration Challenges
A few users mentioned that data migration could be smoother, as it was time-consuming and challenging for non-technical staff.
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