ePROMIS CRM
ePROMIS CRM Reviews
& Product DetailsWhat is ePROMIS CRM?
ePROMIS CRM Cloud is a comprehensive customer relationship management solution designed to streamline customer interactions and enhance the overall customer experience. This cloud-based platform offers businesses the ability to efficiently record all customer interactions, ensuring a unified communication history for improved service levels.
With features such as managing follow-ups, enhanced decision-making tools, and accurate forecasting capabilities, it empowers businesses to make informed decisions and nurture genuine relationships.
The platform emphasizes data security, implementing robust protection measures and user-based access controls to safeguard sensitive client information. Additionally, its integration capabilities facilitate a seamless flow of information across various business applications, enhancing operational efficiency.
ePROMIS CRM Cloud stands out as a powerful tool for businesses aiming to optimize their customer communication and capitalize on sales opportunities.
Found in these Categories
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
- Non-profit Organization
- Personal
- Cloud, SaaS, Web-Based
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
-
Company Name
ePROMIS Solutions
-
Located In
United States
-
Website
epromis.com
Starting from:
Custom
Pricing Model: Subscription
- Free Trial
- Free Version
Pricing Details:
This tool doesn't have a public shown price.
- Accounting Integration
- Contract/License Management
- Access Controls/Permissions
- Client Portal
- Customizable Fields
- Customizable Branding
- Campaign Management
- Drag & Drop
- Customer Database
- Real-Time Analytics
Additional Features
- Contact Management
- Interaction Tracking
- Lead Management
- Cloud-Based
- Interaction Recording
- Follow-Up Management
- Decision-Making Tools
- Accurate Forecasting
- Data Security
- User-Based Access
- Business Integrations
- Sales Tracking
- Marketing Coordination.
-
Ease of Use
Users report the ePROMIS ERP system as user-friendly with an intuitive UI, which facilitates a smooth learning curve for new users.
-
Efficiency and Productivity
The software is praised for its ability to streamline workflow, manage inventory, and enhance team efficiency, proving itself as a must-have solution for organizations aiming to improve operational efficiency.
-
Comprehensive Features
ePROMIS offers a wide range of features, including production control, inventory management, and asset management, making it a robust solution for manufacturing, engineering, and construction companies.
-
Customer Support
The customer service team is highlighted for their responsiveness and 24/7 availability, ready to resolve issues promptly.
-
Integration and Customization
It integrates well with third-party applications, allowing for seamless data transfer, and offers considerable customization options to fit specific business needs.
-
Complexity and Overwhelm
Some users felt the ERP system was vast and somewhat overwhelming, which might make it seem expensive if not all features are utilized.
-
Customization Needs
While customization is a plus, it’s noted that significant customization was required for some companies, requiring dedicated support from ePROMIS.
-
Learning Curve for Features
Despite the system being user-friendly, navigating and fully utilizing its extensive features may take some time for users to master.
-
Cost for Small and Medium Businesses
The pricing can be steep for smaller entities, making it a significant investment that may not be feasible for all.
-
Data Migration Challenges
A few users mentioned that data migration could be smoother, as it was time-consuming and challenging for non-technical staff.
Disclaimer
Here at Tekpon's Global Buzz, we blend AI smarts with a human touch to offer a snapshot of user reviews from the web. While we carefully craft these summaries, please remember they reflect diverse user views and experiences, not Tekpon’s own opinions.
Tell us your opinion about ePROMIS CRM and help others.
