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ePROMIS CRM

Verified
Officially verified by the Software Seller.
Tekpon Score
8.5

ePROMIS CRM Reviews

& Product Details

What is ePROMIS CRM?

ePROMIS CRM Cloud is a comprehensive customer relationship management solution designed to streamline customer interactions and enhance the overall customer experience. This cloud-based platform offers businesses the ability to efficiently record all customer interactions, ensuring a unified communication history for improved service levels.

With features such as managing follow-ups, enhanced decision-making tools, and accurate forecasting capabilities, it empowers businesses to make informed decisions and nurture genuine relationships.

The platform emphasizes data security, implementing robust protection measures and user-based access controls to safeguard sensitive client information. Additionally, its integration capabilities facilitate a seamless flow of information across various business applications, enhancing operational efficiency.

ePROMIS CRM Cloud stands out as a powerful tool for businesses aiming to optimize their customer communication and capitalize on sales opportunities.

Best For

Deliver An Excellent Customer Experience with ePROMIS CRM Cloud
  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization
  • Personal
  • Cloud, SaaS, Web-Based
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Company Name

    ePROMIS Solutions

  • Located In

    United States

  • Website epromis.com

Starting from:

Custom

Pricing Model: Subscription

  • Free Trial
  • Free Version

Pricing Details:

This tool doesn't have a public shown price.

  • Accounting Integration
  • Contract/License Management
  • Access Controls/Permissions
  • Client Portal
  • Customizable Fields
  • Customizable Branding
  • Campaign Management
  • Drag & Drop
  • Customer Database
  • Real-Time Analytics

Additional Features

  • Contact Management
  • Interaction Tracking
  • Lead Management
  • Cloud-Based
  • Interaction Recording
  • Follow-Up Management
  • Decision-Making Tools
  • Accurate Forecasting
  • Data Security
  • User-Based Access
  • Business Integrations
  • Sales Tracking
  • Marketing Coordination.
4.8
Global Average Score
Score4.80/5
Reviews1,085
  • Ease of Use

    Users report the ePROMIS ERP system as user-friendly with an intuitive UI, which facilitates a smooth learning curve for new users​​.

  • Efficiency and Productivity

    The software is praised for its ability to streamline workflow, manage inventory, and enhance team efficiency, proving itself as a must-have solution for organizations aiming to improve operational efficiency​​.

  • Comprehensive Features

    ePROMIS offers a wide range of features, including production control, inventory management, and asset management, making it a robust solution for manufacturing, engineering, and construction companies​​.

  • Customer Support

    The customer service team is highlighted for their responsiveness and 24/7 availability, ready to resolve issues promptly​​.

  • Integration and Customization

    It integrates well with third-party applications, allowing for seamless data transfer, and offers considerable customization options to fit specific business needs​​.

  • Complexity and Overwhelm

    Some users felt the ERP system was vast and somewhat overwhelming, which might make it seem expensive if not all features are utilized​​.

  • Customization Needs

    While customization is a plus, it’s noted that significant customization was required for some companies, requiring dedicated support from ePROMIS​​.

  • Learning Curve for Features

    Despite the system being user-friendly, navigating and fully utilizing its extensive features may take some time for users to master​​.

  • Cost for Small and Medium Businesses

    The pricing can be steep for smaller entities, making it a significant investment that may not be feasible for all​​.

  • Data Migration Challenges

    A few users mentioned that data migration could be smoother, as it was time-consuming and challenging for non-technical staff​​.

Disclaimer

Here at Tekpon's Global Buzz, we blend AI smarts with a human touch to offer a snapshot of user reviews from the web. While we carefully craft these summaries, please remember they reflect diverse user views and experiences, not Tekpon’s own opinions.

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