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GetResponse

Premium Seller
Verified, optimized for fast response, and a trusted software solution
Tekpon Score
9.1

GetResponse Reviews

& Product Details

What is GetResponse?

GetResponse is a comprehensive email marketing platform that helps businesses automate their marketing communications. It offers a suite of tools designed to simplify the creation and deployment of marketing campaigns, ensuring businesses can effectively grow their audience and boost engagement.

Features include advanced email marketing capabilities with AI-driven automation and segmentations, customizable landing pages, a website builder, and integration capabilities across numerous third-party applications.

The platform benefits businesses by providing tools for list growth, engagement automation, and promotional capabilities, aimed at increasing conversion rates and sales. Users can send targeted messages based on customer behavior, utilize analytics for campaign optimization, and create dynamic content that resonates with their audience.

Ideal for small to medium-sized businesses, marketers, entrepreneurs, and online retailers, GetResponse serves as a versatile solution for managing comprehensive marketing strategies across multiple channels, including email, SMS, and web push notifications, to maximize reach and impact.

Best For

Simplified tool for emails, create pages & automate marketing
  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization
  • Personal
  • Cloud, SaaS, Web-Based
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Company Name

    GetResponse Inc.

  • Located In

    United States

  • Website getresponse.com

Starting from:

$19 /month

Pricing Model: Subscription

Pricing Details:

GetResponse offers a free plan with essential email marketing tools and a 30-day free trial of premium features. Paid plans start at $19/month for Email Marketing (1,000 contacts), with discounts for annual and biennial billing. Higher-tier plans, like Marketing Automation ($59/month) and Ecommerce Marketing ($119/month), add advanced features. The Enterprise-level GetResponse MAX starts at $1,099/month with custom solutions and dedicated support.

GetResponse Free

For up to 500 contacts
Free
Limited Features

GetResponse Email Marketing

For 1,000 contacts
$19per Month
Tiered

GetResponse Marketing Automation

For 1,000 contacts

$59per Month
Tiered
  • Contact Database
  • Lead Capture
  • A/B Testing
  • Customizable Templates
  • Activity Dashboard
  • Drag & Drop
  • SMS Marketing
  • User Management
  • Automated Email Responses
  • Campaign Management
  • Customer Segmentation
  • Building and Personalizing Emails
  • High-Volume Sending
  • Real-Time Analytics
  • Drip Campaigns
  • Event Triggered Actions
  • List Management
  • WYSIWYG Editor

Additional Features

  • Campaign Scheduling
  • Web Forms
  • Click Tracking
  • Landing Pages/Web Forms
  • Form Builder
  • Engagement Tracking
  • Alerts/Notifications
  • Mobile Optimized Emails
  • Email Tracking
  • Access Controls/Permissions
  • Survey Builder
  • Email Templates
  • Website Analytics
  • Dashboard
  • Marketing Automation
  • Email Campaign Management
  • Content Management
  • Forms Management
  • Auto-Responders
  • Website Management
  • SSL Security
  • Customizable Branding
  • Lead Qualification
  • Real Time Editing
  • Subscription Management
  • Multi-Campaign
  • Lead Engagement
  • Activity Tracking
  • Multi-Language
  • Visitor Tracking
  • Customer Surveys
  • Reporting & Statistics
  • Media Library
  • Campaign Segmentation
  • CAN-SPAM Compliance
  • Email Management
  • Lead Nurturing
  • Contact Management
  • SEO Management
  • Real Time Data
  • Widgets
  • Website Integration
  • API
  • Spam Blocker
  • Live Chat
  • Customer Database
  • Visual Analytics
  • Channel Management
  • Pre-built Templates
  • Website Publishing Options
  • Social Marketing
  • Lead Generation
  • Customization
  • Multi-Channel Marketing
  • Design Management
  • Dynamic Content
  • Reporting/Analytics
  • Email Distribution
  • Template Management
  • Third-Party Integrations
  • Image Library
  • Website Visitor Tracking
  • Segmentation
  • Email Marketing
  • Campaign Planning
  • ROI Tracking
  • Campaign Analytics
  • Online Store Builder
  • Customizable Fields
  • Chat/Messaging
  • Automated Scheduling
  • Mailing List Management
  • Lead Management
  • Customizable Forms
  • Real-Time Notifications
  • Simple Mail Transfer Protocol (SMTP)
  • Responsive Web Design
  • Search/Filter
  • Social Media Integration
4.3
Global Average Score
Score4.27/5
Reviews18,354
  • Ease of Use

    Users commonly highlight the simplicity of the interface, making it easy to navigate and manage email marketing campaigns.

  • Feature-Rich

    Many appreciate the wide range of features, including automated campaigns, segmentation tools, and detailed analytics.

  • Integration Capabilities

    It integrates well with other platforms, which users find beneficial for streamlining their marketing activities.

  • Customer Support

    There is frequent praise for the responsive and helpful customer support team.

  • Affordable Pricing

    Many users feel that GetResponse provides good value for money, especially for small to medium-sized businesses.

  • Learning Curve

    New users occasionally mention a steep learning curve when first utilizing more advanced features.

  • Template Designs

    Some users feel that the email templates could be more modern and offer better customization options.

  • Deliverability Issues

    A few users have reported issues with email deliverability, which could impact marketing effectiveness.

  • Mobile App Functionality

    The mobile app has been noted to lack some of the functionality available on the desktop version.

  • Automation Limitations

    There are comments about limitations in automation features, especially when compared to other top-tier services.

Disclaimer

Here at Tekpon's Global Buzz, we blend AI smarts with a human touch to offer a snapshot of user reviews from the web. While we carefully craft these summaries, please remember they reflect diverse user views and experiences, not Tekpon’s own opinions.

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Tell us your opinion about GetResponse and help others.

Ana Maria Constantin

In this GetResponse review, we will analyze all the available features, pricing plans, integrations, and some alternatives.

There are many options when looking for the right email marketing and marketing automation tools, all of which do almost the same.

However, GetResponse is standing out from the crowd. It is one of those tools that, even though it has been around forever, continue to deliver well and improve over the years.

About GetResponse

GetResponse is an all-in-one marketing automation software that suits both small & big businesses. It can be used not just for email marketing but also for the auto funnel, landing pages, webinars, marketing automation, and autoresponders. This easy-to-use marketing automation tool combines excellent features with an intuitive and adaptable user interface.

GetResponse started as an email marketing software back in 1998. Nowadays, Getresponse.com is an all-in-one e-commerce and marketing solution. As the company states, over 350,000 freelancers and businesses use the marketing automation tool today.

As an email marketing tool, with GetResponse, you can:

  • Create mailing lists and capture data onto them;
  • Send email to the subscribers on your mailing list;
  • Automate your email to subscribers by using autoresponders;
  • Get insightful analytics related to your email campaigns.

Accordingly, as GetResponse.com is not just for email marketing, it comes also with:

  • E-commerce features
  • Webinar hosting
  • Landing pages
  • Conversion funnels

Is GetResponse a CRM?

If you need CRM software, you might search in the wrong place. However, with GetResponse, you can profile your contacts and attribute them with a score.

In conclusion, Getresponse.com is not solely a CRM, but it helps you identify leads primed for conversion.

In the long run, marketing automation software success comes from constant growth and change with time. The guys from GetResponse are continuously improving their tools. They keep expanding the features and continue to deliver users with the best marketing automation tools to help their businesses grow. We will keep our eyes on them and update this GetResponse review with the latest features they add.

Get Response Features Explained

This GetResponse review wouldn’t be complete without mentioning its features. And buddy, this marketing automation software sure has a vast feature set.

As mentioned before, GetResponse is not just an email marketing software. It also features drag & drop landing page creation, webinar marketing, conversion funnels & paid ads, and marketing automation.

But is Get Response good? Or is it a jack of all trades and master of none?

Let’s dive deep into the ocean of GetResponse features to find out.

  • Ease of use – GetResponse login

When using this marketing software, everything feels like a breeze, starting with the signup process. Enter your email address and name, activate the account from the email sent, and continue the registration.

What are the next steps after the GetResponse login? That depends on what you & your business need. As noted, the tool is full of features, including eCommerce and marketing automation.

Let’s drill down into its features so you can learn more about what to do after clicking on the GetResponse login.

  • Get Response features for Email Marketing

Email Marketing Features

With GetResponse email marketing features, you can easily build beautiful emails your subscribers will want to open.

  1. Email creator

There are 220 GetResponse templates available, grouped into a few categories focused on core goals: promoting, selling, educating, and so on. Thus, instead of creating a design from scratch, select the template that matches your email campaign’s appearance and feel.

Next, edit the template with the built-in WYSIWYG editor. You can edit each block or section, change the fonts (a wide selection of Google fonts is available), drag and drop blocks and sections, and more. E-commerce sections are also present; however, you can only use these if you set up your store on GetResponse.

Likewise, the GetResponse templates are all responsive. It is a great feature, as your email campaign will look great on all devices.

Furthermore, advanced scheduling options are also present. For example, you can send it immediately, set the preferred time, or enable the Perfect timing feature. The last-mentioned will send your email at the best time for your subscribers, based on when they opened previous emails.

  1. GetResponse Autoresponder

Autoresponders feature

Autoresponders are the core of GetResponse. But what are they, and how to create an autoresponder in GetResponse?

Autoresponders are newsletters sent to subscribers at a specific interval or after an action they do.

There are two types of options: time-based or action-based messages. Time-based options include cycles such as:

  • Right after signup, with a thank you note;
  • A week later, with a discount offer or a reminder;
  • Three weeks later, with encouragement to follow your social media pages.

The action-based, however, is more complex. The fun begins here, as subscribers’ actions or details trigger the emails. Here are some examples:

  • Birthdays
  • Clicks
  • Subscriptions to specific lists
  • Changes in contact preferences
  • Opens
  • They have completed transactions or goals.

To create an autoresponder in GetResponse, first, you have to configure when the subscriber receives the email. Second, you will have to develop and design your email, as shown above. Finally, publish it. That’s it. You know how to create a GetResponse autoresponder.

  1. Transactional email

The transactional email feature is a paid add-on that will let you use SMTP-triggered emails. This way, you can send receipts or reminders easily.

  1. List management

List Management Feature

With GetResponse, you can organize and segment your contacts for precise targeting.

The Segmentation tools available will enable you to:

  • Upload a single opt-in list and add data fields for quick grouping
  • Assign tags and scores to create contact segments
  • Obtain and manage consent for the content they want to receive
  • Get to know your followers by using surveys.

Some of the attributes you can use to create granular segments from your customer lists are:

  • Contact information
  • Customer engagement
  • Subscription date or time of the last sent message
  • Last Action
  • Location
  • Custom details specific to your business

GetResponse contact management feature completes the specific segmentation capabilities. You can create groups in one click from search results by criteria such as contact type, subscription source, or contact status.

Integrations with CRM software are on the table. Connecting your CRM or other contact management tools with GetResponse will always have an up-to-date list.

In case you are worrying if GetResponse being GDPR compliant, rest assured. They also covered this by adding multiple consent field options.

  1. Email analytics

Email Analytics Feature of GetResponse

Ok, so you created your email campaign. Next, you need to know if it was successful. For this, use the GetResponse email analytics feature.

First, from the dashboard, you can see an overview of how your followers responded to your email campaign. Second, start digging deeper and check the reports about the bounce and unsubscribe rates and the number of complaints it got. Third, dive even more in-depth with reporting features like:

  • Email ROI
  • Newsletter performance comparison
  • Metrics over time
  • One-click segmentation
  • Per-user information

GetResponse A/B testing feature

AB Testing Feature

To better understand your audience and learn what they like best, GetResponse provides a wide variety of options for A/B testing.

You can test up to five versions of subject headers. Additionally, you can decide the percentage of recipients for each variation. Deciding the winning email can be based on clicks or opens.

  • GetResponse Landing Page

Landing Pages Creator

GetResponse landing page creator is something that most competitors don’t offer.

You can create your landing page from scratch or customize one of the 180 templates using the same easy-to-use drag-and-drop editor.

Equally important, A/B testing and responsive design are also available.

Finally, you can choose the domain to publish your page from three preset domains owned by GetResponse. However, it’s best to post the GetResponse landing page under your domain for branding purposes.

  1. Signup forms

GetResponse offers four ways to use forms:

  • Create your HTML form;
  • Use integrations;
  • Choose a List Builder App from the list;
  • Use List Builder Wizard and select from the many templates available.

Once you have created your form, you can publish it on your website using a JavaScript code snippet. GetResponse forms do a decent job; the best part is that they are responsive. Furthermore, you can enable a spambot-blocking CAPTCHA feature.

On the other hand, there is a downside, as there are no controls to turn on or off pop-up forms on specific devices or pages. We are a bit concerned if we consider Google’s recommendations for smartphone pop-ups. The website might hit search results if it displays “intrusive interstitials” on mobile devices.

  1. Countdown timer

The countdown timer feature is useful for deals and special offers for a limited period.

  1. Pop-ups

Like GetResponse signup forms, pop-ups are fully customizable and helpful in increasing conversions.

Amazing features, right? But this complex marketing software has more to put on the table.

Let’s move forward with the GetResponse review and discover the rest of the features.

  • GetResponse Webinars

Webinars Feature

Having built-in webinar capabilities makes GetResponse unique in the market for email marketing software.

As webinars’ primary use is lead-generation traffic or a revenue-generating feature, having the email database and the webinar on the same platform is very attractive.

Some of the most useful GetResponse webinar features are:

  • Screen Sharing
  • No need to install any software for users to attend the webinars
  • Whiteboard
  • Call-to-action button
  • Pools and surveys
  • On-demand webinars: with just one click, you can record the webinar and turn it into on-demand content
  • Share files in various formats and add YouTube videos
  • Livestreaming on Facebook and YouTube

GetResponse created an entire webinar experience functionality. You can create a stand-alone webinar with minimum functionality or a complete Webinar Conversion Funnel. Trust us. You will be pleased by what you will discover here. We will discuss details later in this GetResponse review about the Conversion Funnel Feature.

Regarding Get Response pricing for webinars, we can say it is competitive compared to other webinar solutions. You need to use the Plus Plan to access all the webinar features.

Depending on the pricing package you choose, you can:

  • Host unlimited webinars
  • Have room for up to 500 attendees
  • Co-host the webinar with two other hosts
  • Keep up to 20 hours of webinar recordings

Of course, nobody is perfect, and the GetResponse webinar feature is no exception:

  • The webcam video quality might be a bit low
  • You can’t ask questions during replays
  • Live webinar features on mobile devices need some improvement

The webinar solution built by GetResponse.com is one of the best out there. It is a reliable webinar marketing software with everything built-in.

  • Marketing automation

Marketing Automation Feature

At this point of the GetResponse review, it is clear that we have here full marketing automation and email marketing software. In addition to the autoresponders mentioned before, GetResponse developed a more advanced feature for sequencing emails automatically.

The marketing automation feature is available on the Plus Pricing plan or higher. However, by using this feature, you can automatically trigger different responses based on what your subscribers do. Simply create a workflow path that will tell GetResponse what to do.

  1. Tags and scores

Knowing your audience is fundamental for your marketing campaign’s success. With GetResponse, you can track and rate users’ actions to create custom segments.

Furthermore, you can do so by using unlimited tags, monitoring engagement scores, and adding points to each action your users take on your pages or email.

  1. Automation Flows

Here is where the magic happens! You can create automation flows using a drag-and-drop builder. Furthermore, GetResponse comes with some pre-made workflow templates with built-in elements, but you can also make the workflow yourself from scratch. The automation flows builder is intuitive and easy to use, so you won’t need any programming experience.

Some of the different conditions that you can add to the workflow are:

  • Sign up for lists
  • Open messages
  • Click on links
  • Visit landing pages

  1. Website visitor tracking

Another fantastic feature we need to mention in this GetResponse review is tracking and adding website visitors to workflows. By doing so, you can convert your website traffic into sales opportunities.

The subscribers will get personalized emails, as you will be able to:

  • Analyze and tag the habits and preferences of your followers
  • Send personalized emails based on page visits
  • See and study-specific actions users take on a page
  • Create personalized journeys based on data

  1. Product recommendations

After gathering all that information, you can boost sales by recommending the preferred product based on customers’ purchase history.

  1. Abandoned cart email

This feature comes in handy to reduce incomplete orders and increase sales. You can add this option to your workflow and send an abandoned cart email to send an impulse to complete their purchases. Additionally, you can send them the cart or recommend products’ content based on the purchase history.

  • Conversion funnel

Conversion Funnel - GetResponse Review by Tekpon

The GetResponse conversion funnel feature is what connects eCommerce marketing and email marketing. You can run an entire eCommerce business without leaving the GetResponse platform.

The conversion funnel software can do the following things:

  • Simple single opt-in funnels to get new leads on your landing page
  • Lead magnet funnels will help you to share valuable content in exchange for email addresses and grow your list faster
  • The sales funnels will promote, sell, and deliver your products online
  • With webinar funnels, you can strengthen relationships and turn your knowledge into revenue

As you are probably already used to, GetResponse puts on the table 30 pre-made scenarios. You can use them to build contact lists, sell, showcase your offers, and grow. Moreover, each system is designed and optimized and features high-quality images, professional sales copy, and designs. Finally, you have to fill in the blanks, and you’re good to go.

  • Paid Ads – GetResponse features

Paid Ads

When we said before in this GetResponse review that it is an all-in-one marketing automation tool, we were serious about it. Not only does it feature built-in creators for funnels or landing pages. But also features a paid ads creator. So, in conclusion, they have everything covered.

  1. Facebook ads

With the built-in Facebook Ads Creator, you can design your ad mockups, set up targeted ads, and track your performance.

  1. Google search ads

What we have here is a relatively new feature of GetResponse. You can use it to create Google Search Ads directly from the platform.

To sum up, there are 6 Steps on How to create Google Ads in GetResponse:

  • Go to Menu – Paid Ads and Select Google Ads
  • Name your ad
  • Provide ad content
  • Choose your target audience
  • Choose your keywords
  • Set your advertising budget

  1. Facebook Pixel

This feature enables you to track your Facebook campaigns and landing pages. When adding the Facebook Pixel ID, you can create Custom Conversions or Custom Audiences. Consequently, you can start running Facebook remarketing campaigns.

  1. Social ads creator

GetResponse Social Ads Creator is an individual app for creating promotional posts fast and easily.

You can automatically create ads by adding photos and text. The app will generate different sets of branded promotional assets. Additionally, you can choose from over 200 fully editable and customizable templates.

  • Web push notifications

Web Push Notifications - GetResponse Review by Tekpon

The list of GetResponse features would not be complete without mentioning the push notifications. These are handy when bringing people back to your site, notifying customers about offers and updates, and so on.

The Web Push notifications are:

  1. Customizable: add a relevant message, custom colors, brand icon, or logo
  2. Unlimited: send as many push notifications as you want, as long as they are relevant and engaging
  3. Optimizable: Web push analytics are available so you can optimize your strategy by analyzing impressions, delivery, and click-through rates

How to use GetResponse?

First, the GetResponse user interface is intuitive and easy to use. It can be a bit overwhelming initially when you see all the features available. However, trust us when we say that you don’t need to be an expert to create compelling campaigns.

Second, GetResponse has a customizable user interface, so you can design the user experience as you need it.

Finally, if you have doubts about using GetResponse, there is a knowledge base that will guide you through every step.

What is GetResponse used for?

GetResponse is not just an email marketing software. It is also an eCommerce, CRM, marketing automation, and lead generation software. In conclusion, the use cases are extensive and adaptable to every need.

Integrations of GetResponse

GetResponse Integrations

GetResponse has 125 integrations with popular platforms, apps, and third-party software. As an illustration, you have integrations with eCommerce, CRM, Social, Analytics, CMS, and other tools. The newest one added to the list is the integration with Zapier – an online automation tool.

Furthermore, if you need to build your integration, you can use GetResponse API.

GetResponse API gives you the same functionality as the web panels: manage campaigns, newsletters, statistics, and more.

GetResponse Review Conclusion

Is Get Response good? When it comes to email marketing and automation, it sure shines. GetResponse marketing automation software has lots of features and is easy to use. Moreover, the automation features for list management and the intuitive and customizable automation workflows are just some of the great things about GetResponse.

Overall, GetResponse is one of the best tools for email marketing and automation. It is excellent at engaging the audience and converting it into customers. Finally, if you are not convinced that you and GetResponse are a match, you should at least sign up for its 30-day free trial and try it.

Authors

Ana Maria Constantin

Writer

Ana Maria Constantin

CMO @ Tekpon
Tekpon Favicon

Chief Marketing Officer

Ana Maria Constantin, the dynamic Chief Marketing Officer at Tekpon, brings a unique blend of creativity and strategic insight to the digital marketing sphere. With a background in interior design, her aesthetic sensibility is not just a skill but a passion that complements her expertise in marketing strategy.
Ana Maria Stanciuc

Editor

Ana Maria Stanciuc

Head of Content & Editor-in-Chief @ Tekpon
Tekpon Favicon

Creative Content Chief

Ana Maria Stanciuc is a highly skilled writer and content strategist with 10+ years of experience. She has experience in technical and creative writing across a variety of industries. She also has a background in journalism.

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