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Totango Reviews

& Product Details

What is Totango?

Totango is the industry’s only composable customer success platform, purpose-built to meet you where you are in your own CS journey today and grow with you as your business needs change. Many of the world’s fast-growing businesses and well-established software giants use Totango to get real-time access to customer health, stay alert to risks and opportunities, and engage proactively and intelligently with their customers to drive evaluation, onboarding, product adoption, renewal, revenue growth, and advocacy.

Found in these Categories

Best For

Join the dynamic world of composable customer success.

Recommended For

  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization
  • Personal


  • Cloud, SaaS, Web-Based
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux


  • Company Name

    Totango, Inc.

  • Located In

    United States

  • Website

Totango Pricing

Starting from: Custom

Pricing Model: Subscription

  • Free Trial
  • Free Version

Pricing Details:

You can start using Totango today with their free forever plan. You can upgrade to Starter, which costs $249 /month and has 2 users, or Growth which is $1099 /month and has 10 users. For both plans, pricing can increase based on the number of users, and there's a free trial available. You can also choose the Enterprise plan, which has custom pricing.

Totango Features

  • Win/Loss Analysis
  • Usage Tracking/Analytics
  • Survey/Poll Management
  • Sentiment Analysis
  • Reporting/Analytics
  • Negative Feedback Management
  • Multi-Channel Communication
  • Knowledge Base Management
  • Health Score
  • Feedback Management
  • Dashboard
  • Customer Segmentation
  • Customer Engagement
  • Communication Management
  • Campaign Management
  • Alerts/Notifications
  • Account Alterts

Additional Features

  • Complaint Monitoring
  • Conversion Tracking
  • Customer Journey Mapping
  • Customer Management
  • Data Visualization
  • Drip Campaigns
  • Lead Management
  • Onboarding
  • Predictive Analytics
  • Product Data Management
  • Revenue Management
  • Template Management

Totango vs. Similar Products


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Put customer success at the center of everything you do.

Gainsight CS

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Higher net revenue retention and greater product adoption.

HubSpot Service Hub

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Customer service software that puts customers 1st.


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Reduce churn, retain customers & grow your revenue.

Totango Integrations

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