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Vitally Reviews

& Product Details

What is Vitally?

Vitally allows customer-centric teams at B2B SaaS companies to provide the best possible customer experience. They provide your team with 360 customer profiles, flexible health scoring & reporting, and best-in-class automation – wrapped in a beautiful UI every team member will love using. With access to enriched customer data, proactive alerting of at-risk & upsell accounts, and automated engagement with in-need customers, Vitally helps 10x the impact of every team member & eliminates churn. By quickly unifying disparate product and customer data into a compelling and easy-to-use platform, Vitally allows teams to implement better customer success processes rapidly and have an immediate impact

Found in these Categories

Best For

Accelerate Customer Success for B2B SaaS
  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization
  • Personal
  • Cloud, SaaS, Web-Based
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Company Name

    Vitally, Inc.

  • Located In

    United States

  • Website


Starting from:


Pricing Model: Subscription

  • Free Trial
  • Free Version

Pricing Details:

Vitally pricing is fully customizable based on every business need. You will need to fill out a form and wait for them to contact you with the personalized quote. All plans include unlimited observer seats, SS0, data warehouse integrations, and unlimited playbook automations.

  • Workflow Management
  • Win/Loss Analysis
  • Usage Tracking/Analytics
  • Survey/Poll Management
  • Third-Party Integrations
  • Reporting/Analytics
  • Revenue Management
  • Onboarding
  • NPS of Customers
  • Negative Feedback Management
  • Multi-Channel Communication
  • Health Score
  • Feedback Management
  • Drag & Drop
  • Dashboard
  • Customizable Templates
  • Customer Segmentation
  • Customer Engagement
  • Contact Management
  • Collaboration Tools
  • Communication Management
  • Chat/Messaging
  • Alerts/Notifications
  • Account Alterts
  • Activity Dashboard
  • Account Management

Additional Features

  • API
  • Activity Tracking
  • Churn Management
  • Configurable Workflow
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Management
  • Engagement Tracking
  • Performance Metrics
  • Tagging
  • Task Management
  • Trend Analysis
  • Visual Analytics
  • Widgets


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