Vitally Reviews
& Product DetailsWhat is Vitally?
Vitally allows customer-centric teams at B2B SaaS companies to provide the best possible customer experience. They provide your team with 360 customer profiles, flexible health scoring & reporting, and best-in-class automation – wrapped in a beautiful UI every team member will love using. With access to enriched customer data, proactive alerting of at-risk & upsell accounts, and automated engagement with in-need customers, Vitally helps 10x the impact of every team member & eliminates churn. By quickly unifying disparate product and customer data into a compelling and easy-to-use platform, Vitally allows teams to implement better customer success processes rapidly and have an immediate impact
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
- Non-profit Organization
- Personal
- Cloud, SaaS, Web-Based
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
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Company Name
Vitally, Inc.
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Located In
United States
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Website
vitally.io
Starting from:
Custom
Pricing Model: Subscription
- Free Trial
- Free Version
Pricing Details:
Vitally pricing is fully customizable based on every business need. You will need to fill out a form and wait for them to contact you with the personalized quote. All plans include unlimited observer seats, SS0, data warehouse integrations, and unlimited playbook automations.
- Workflow Management
- Win/Loss Analysis
- Usage Tracking/Analytics
- Survey/Poll Management
- Third-Party Integrations
- Reporting/Analytics
- Revenue Management
- Onboarding
- NPS of Customers
- Negative Feedback Management
- Multi-Channel Communication
- Health Score
- Feedback Management
- Drag & Drop
- Dashboard
- Customizable Templates
- Customer Segmentation
- Customer Engagement
- Contact Management
- Collaboration Tools
- Communication Management
- Chat/Messaging
- Alerts/Notifications
- Account Alterts
- Activity Dashboard
- Account Management
Additional Features
- API
- Activity Tracking
- Churn Management
- Configurable Workflow
- Customer Database
- Customer Experience Management
- Customer History
- Customer Management
- Engagement Tracking
- Performance Metrics
- Tagging
- Task Management
- Trend Analysis
- Visual Analytics
- Widgets
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