Olark Reviews for 2026

What is Olark?

Olark is a live chat software that enables businesses to engage with customers in real time, gather feedback, and organize customer data. With Olark, businesses can chat with customers, answer their questions, and improve their products and services based on customer input.

The software offers features such as custom pre-chat forms, triggered messages, and offline messaging to enhance customer communication and satisfaction. It also provides easy access to customer data, including chat transcripts, and allows for unlimited integrations with other sales and support tools.

Olark helps businesses improve sales and support by providing real-time dashboards, email reports, and Google Analytics integration for comprehensive data analysis. The software is designed for small teams and offers customization options, automation rules, live chat analytics, searchable chat transcripts, and custom chatbox forms to enhance the customer experience and gather valuable insights. PowerUps are available as add-ons for specialized features, and team management tools facilitate efficient chat distribution and performance monitoring.