Zoho SalesIQ
Zoho SalesIQ Reviews
& Product DetailsWhat is Zoho SalesIQ?
Zoho SalesIQ is an advanced live chat software designed to enhance customer engagement, support, and sales efforts on websites. It offers businesses the tools to connect with visitors in real time, providing instant assistance and driving conversions. The platform integrates website visitor tracking, which allows businesses to understand user behavior, segment visitors based on various criteria, and engage with potential leads proactively.
One of the standout features of Zoho SalesIQ is its ability to score website visitors based on their activity, helping businesses prioritize and target high-potential leads. The platform also offers detailed analytics, giving insights into visitor demographics, behavior, and engagement metrics.
Zoho SalesIQ seamlessly integrates with other Zoho products and various third-party applications, ensuring a unified customer data platform. It also supports chatbots, enabling automated responses and engagements, reducing the workload on human agents, and ensuring 24/7 customer support.
Found in these Categories
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
- Non-profit Organization
- Personal
- Cloud, SaaS, Web-Based
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
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Company Name
Zoho Corporation Pvt. Ltd.
-
Located In
United States
-
Website
zoho.com
Starting from:
$7 /month
Pricing Model: Subscription
- Free Trial
- Free Version
Pricing Details:
This tool has four pricing plans. Free, basic for 7 EUR, Professional for 12.75 EUR, and Enterprise for 20 EUR. For more info, check on their website.
- API
- Activity Dashboard
- Auto-Responders
- Contact Management
- Customizable Branding
- Email Management
- File Sharing
- Geotargeting
- Mobile Access
- Multi-Channel Communication
- Real Time Analytics
- Real Time Notifications
- Surveys & Feedback
- Transcripts/Chat History
Additional Features
- Event Triggered Actions
- Document Storage
- Chat/Messaging
- Real Time Reporting
- Language Detection
- Multi-Language
- Real-time Consumer-facing Chat
- Monitoring
- Content Management
- Live Chat
- Single Sign On
- Pre-Configured Bot
- Lead Qualification
- Reporting/Analytics
- Proactive Chat
- Alerts/Notifications
- Query Suggestions
- Interaction Tracking
- Customer Experience Management
- CRM
- Lead Capture
- Campaign Management
- Tagging
- Customer History
- Customer Segmentation
- Customizable Reports
- Screen Sharing
- Automated Routing
- Third Party Integrations
- Search/Filter
- Code-free Development
- Customer Support
- Real Time Monitoring
- Chatbot
- Feedback Management
- Automated Responses
- Support Ticket Management
- Content Creation
- For Sales/Marketing
- Collaboration Tools
- Social Media Integration
- For Sales Teams/Organizations
- Engagement Tracking
- Natural Language Processing
- Communication Management
- Customizable Fields
- Real Time Data
- Access Controls/Permissions
- Customer Database
- Activity Tracking
- Canned Responses
- Transfers/Routing
- Widgets
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