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Podium Reviews for 2025

Review management, reputation software, webchat, payments
Tekpon Score:
4.3/5

Score is based on User Sentiment from reviews and public chatter. We weight volume, recency, and consistency, then normalize to 5.

See our Methodology.
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What is Podium?

Podium is a multi-product platform that powers local business growth by enabling companies to modernize their customer interactions. It’s a communication hub that consolidates messages from various channels like text, Facebook Messenger, and Google Click-to-Message into a single, streamlined inbox.

Podium’s suite includes tools for online review management, customer messaging, web chat, payments, and marketing campaigns, all designed to enhance the customer experience and drive business performance.

The platform excels in generating actionable insights from customer interactions, helping businesses to improve their service and increase customer loyalty. Podium’s user-friendly interface and integration with existing business systems make it a valuable asset for businesses of all sizes looking to engage customers more effectively and manage their online reputation. With Podium, companies can not only attract but also retain customers by fostering timely, personalized communication.

Found in these Categories

Best For

  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise

Podium Pricing

Starting From:
$ 249 /month
Pricing Model: Subscription
This tool has three pricing plans. Essentials for 249 USD per month, Standard for 409 USD per month, and Professional for 599 USD per month.
Free Trial
Free Version

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Podium Features

  • Activity Dashboard
  • Alerts/Notifications
  • Campaign Management
  • Chat/Messaging
  • Communication Management
  • Content Management
  • Customer Experience Management
  • Dashboard
  • Engagement Tracking
  • Email Management
  • Feedback Management
  • Interaction Tracking
  • Live Chat
  • Monitoring
  • Multi-Channel Communication
  • Negative Feedback Management
  • Predictive Analytics
  • Reporting/Analytics
  • Social Media Integration
  • Survey/Poll Management
  • Visual Analytics
  • Proactive Chat
  • Review Request
  • Mobile Access
  • Template Management
  • Multi-Location
  • Recurring/Subscription Billing
  • Review Monitoring
  • Complaint Monitoring
  • Reporting & Statistics
  • Customizable Reports
  • Compliance Management
  • Batch Communications
  • Surveys & Feedback
  • SMS Messaging
  • Payment Processing
  • ACH Payment Processing
  • Real-time Consumer-facing Chat
  • On-Demand Communications
  • Activity Tracking
  • Ratings/Reviews
  • Canned Responses
  • Offline Form
  • Data Security
  • Inbox Management
  • Text Analysis
  • API
  • Personalization
  • Online Payments
  • Response Management
  • Social Sharing
  • Third Party Integrations
  • Debit/Credit Card Processing
  • SEO Management
  • Multi-Channel Data Collection
  • Performance Metrics
  • Campaign Scheduling
  • Review Notification
  • PCI Compliance
  • Customer History
  • Electronic Signature
  • Real Time Notifications
  • Campaign Analytics
  • Mobile Payments
  • CRM
  • Video Support
  • Call Recording
  • Billing & Invoicing
  • Review Generation
  • Electronic Payments
  • Social Media Monitoring

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Podium Company Details

Company Name

Podium

Headquarters

United States

Website

podium.com

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Your Credentials

Tell us who you are

Your Business

Tell us about your Company

Tell Us Your Software Needs

Share your requirements and let our procurement experts help you find the best software deals, negotiate renewals, or compare alternatives — tailored to your business goals.

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