Really Simple Systems CRM Reviews
& Product DetailsWhat is Really Simple Systems CRM?
Really Simple Systems CRM is an easy-to-use and effective customer relationship management software that helps organize sales and streamline processes. The cloud-based CRM system’s customized sales, marketing, and service features are made for growing teams and work smoothly together to establish effective workflows and promote sales growth. The unified hub makes it simple to collaborate and manage customer interactions effectively.
The HIPAA and GDPR-compliant CRM system offers a service desk and integrated email marketing options. This makes it simple to streamline your organization because it ensures that all your data is kept in one location and readily available.
The CRM software has four pricing tiers, one of which is free and is made to expand with your company. The customer care team offers a wealth of self-service materials to help you make the most of the program and is available to help with any queries or problems you may experience.
You may create campaigns and send tailored, segmented emails right from your CRM using the combined CRM and marketing solution, which will help you operate more effectively. Your website can collect fresh leads, which can then be given to your sales team or added to automated marketing programs.
You can organize and track your sales leads, customers, and customer support cases all on one straightforward page using Very Simple Systems CRM. The CRM solution enables you to operate more efficiently to concentrate on expanding your business.
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
- Non-profit Organization
- Personal
- Cloud, SaaS, Web-Based
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
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Company Name
Really Simple Systems
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Located In
United Kingdom
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Website
reallysimplesystems.com
Starting from:
$21 /user/month
Pricing Model: Subscription
- Free Trial
- Free Version
Pricing Details:
Really Simple Systems pricing comprises four plans - Free, Starter, Professional, and Enterprise - with monthly & yearly subscription options and four add-ons to power up the CRM. A Free 14-day trial is available for the Professional plan to try out all features. The cost starts at $17 Per user/month (billed annually) or $21 per user/month (billed monthly).
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Billing & Invoicing
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Analytics
- Campaign Management
- Cataloging/Categorization
- Client Management
- Collaboration Tools
- Communication Management
- Contact Database
- Contact Management
- Contract/License Management
- Customer Database
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- Email Marketing
- Email Templates
- Event Triggered Actions
- Forecasting
- Interaction Tracking
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Live Chat
- Marketing Automation
- Mobile Access
- Monitoring
- Opportunity Management
- Performance Metrics
- Pipeline Management
- Prospecting Tools
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Referral Tracking
- Reporting & Statistics
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Task Management
- Task Scheduling
- Template Management
- Territory Management
- Workflow Management
Additional Features
- "What If" Scenarios
- Activity/News Feed
- Ad hoc Reporting
- Appointment Scheduling
- Auto-Responders
- Automated Scheduling
- Batch Processing
- Budgeting/Forecasting
- Business Process Control
- Call List Management
- CRM
- Call Logging
- Campaign Personalization
- Campaign Planning
- Call Management
- Campaign Scheduling
- Campaign Segmentation
- Click Tracking
- Client Tracking
- Commenting/Notes
- Commission Management
- Customer History
- Customer Service Analytics
- Conversion Tracking
- Customer Support
- Customizable Scoring
- Customization
- Data Extraction
- Data Synchronization
- Dashboard Creation
- Data Visualization
- Deal Management
- Donor Management
- Drip Campaigns
- Email Campaign Management
- Electronic Signature
- Email Response Control
- Email Tracking
- Engagement Tracking
- Exception Reporting
- FAQ
- Field Sales Management
- File Sharing
- Forms Management
- Graphical Data Presentation
- HIPAA Compliant
- Image Library
- Knowledge Management
- Landing Pages/Web Forms
- Lead Notifications
- List Management
- Live Chat
- Mailing List Management
- Mobile Optimized Emails
- Multi-Campaign
- Multi-Channel Marketing
- Online Forms
- Multiple Scoring Models
- Performance Management
- Personalization
- Pipeline Reports
- Predictive Analytics
- Prioritization
- Process/Workflow Automation
- Proposal Generation
- Proposal Management
- Queue Management
- ROI Tracking
- Real-Time Notifications
- Reminders
- Reporting/Analytics
- Request Escalation
- Role-Based Permissions
- Routing
- Sales Activity Management
- Sales Automation
- Rules-Based Workflow
- Sales Onboarding & Training
- Sales Trend Analysis
- Scheduling
- Search/Filter
- Segmentation
- Self Service Portal
- Single Sign On
- Social Marketing
- Source Tracking
- Statistical Analysis
- Summary Reports
- Support Ticket Management
- Support Ticket Tracking
- Task Progress Tracking
- Third-Party Integrations
- Visual Analytics
- Volunteer Management
- WYSIWYG Editor
- Web Forms
- Web-based Deployment
- XML/RSS
- Website Integration
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Ease of Use
Users frequently praise the CRM for its simplicity and user-friendliness, which makes it an attractive choice for businesses seeking straightforward CRM solutions.
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Customization
The ability to tailor dropdowns and configure settings to specific requirements is highlighted as a major advantage. This allows businesses to adapt the system to their unique processes.
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Customer Support
Many users report positive experiences with the customer support team, noting responsiveness and helpfulness in addressing questions and issues.
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Value for Money
Reviewers often mention that the CRM offers good value, especially for small to medium-sized businesses that need an effective yet affordable CRM solution.
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Integration and Marketing Features
The integration with email systems and built-in marketing features, such as email management and campaign tracking, are appreciated for consolidating tools and processes into a single system.
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Autosave Feature
Some users have expressed a desire for an autosave feature to prevent data loss and to make the system even more user-friendly.
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Advanced Customization
While customization is generally praised, there’s feedback suggesting that further enhancements could improve the system’s flexibility, especially for more tailored changes and in-depth integration with third-party apps.
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Emailer and Sales Management Features
The emailer tool’s usability, such as difficulties with font and spacing and the limitations in the sales management section for leaving comments and notes, have been pointed out as areas needing improvement.
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Reporting Limitations
Some users find the reporting features, particularly those related to including contact information in opportunity reports, to be limiting and seek more depth and flexibility in reporting capabilities.
Disclaimer
Here at Tekpon's Global Buzz, we blend AI smarts with a human touch to offer a snapshot of user reviews from the web. While we carefully craft these summaries, please remember they reflect diverse user views and experiences, not Tekpon’s own opinions.
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