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Really Simple Systems CRM Reviews for 2025

Everything you need to run your sales and marketing.
User Score:
4.5/5

Score is based on User Sentiment from reviews and public chatter. We weight volume, recency, and consistency, then normalize to 5.

See our Methodology.
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What is Really Simple Systems CRM?

Really Simple Systems CRM is an easy-to-use and effective customer relationship management software that helps organize sales and streamline processes. The cloud-based CRM system’s customized sales, marketing, and service features are made for growing teams and work smoothly together to establish effective workflows and promote sales growth. The unified hub makes it simple to collaborate and manage customer interactions effectively.

The HIPAA and GDPR-compliant CRM system offers a service desk and integrated email marketing options. This makes it simple to streamline your organization because it ensures that all your data is kept in one location and readily available.

The CRM software has four pricing tiers, one of which is free and is made to expand with your company. The customer care team offers a wealth of self-service materials to help you make the most of the program and is available to help with any queries or problems you may experience.

You may create campaigns and send tailored, segmented emails right from your CRM using the combined CRM and marketing solution, which will help you operate more effectively. Your website can collect fresh leads, which can then be given to your sales team or added to automated marketing programs.

You can organize and track your sales leads, customers, and customer support cases all on one straightforward page using Very Simple Systems CRM. The CRM solution enables you to operate more efficiently to concentrate on expanding your business.

Found in these Categories

Best For

  • StartUps
  • Small Business
  • Medium Business
  • Large Enterprise

Really Simple Systems CRM Pricing

Starting From:
$ 21 /user/month
Pricing Model: Subscription
Really Simple Systems pricing comprises four plans - Free, Starter, Professional, and Enterprise - with monthly & yearly subscription options and four add-ons to power up the CRM. A Free 14-day trial is available for the Professional plan to try out all features. The cost starts at $17 Per user/month (billed annually) or $21 per user/month (billed monthly).
Free Trial
Free Version

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Really Simple Systems CRM Features

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management
  • Cataloging/Categorization
  • Client Management
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Templates
  • Event Triggered Actions
  • Forecasting
  • Interaction Tracking
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Live Chat
  • Marketing Automation
  • Mobile Access
  • Monitoring
  • Opportunity Management
  • Performance Metrics
  • Pipeline Management
  • Prospecting Tools
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Referral Tracking
  • Reporting & Statistics
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Task Management
  • Task Scheduling
  • Template Management
  • Territory Management
  • Workflow Management
  • "What If" Scenarios
  • Activity/News Feed
  • Ad hoc Reporting
  • Appointment Scheduling
  • Auto-Responders
  • Automated Scheduling
  • Batch Processing
  • Budgeting/Forecasting
  • Business Process Control
  • Call List Management
  • CRM
  • Call Logging
  • Campaign Personalization
  • Campaign Planning
  • Call Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Click Tracking
  • Client Tracking
  • Commenting/Notes
  • Commission Management
  • Customer History
  • Customer Service Analytics
  • Conversion Tracking
  • Customer Support
  • Customizable Scoring
  • Customization
  • Data Extraction
  • Data Synchronization
  • Dashboard Creation
  • Data Visualization
  • Deal Management
  • Donor Management
  • Drip Campaigns
  • Email Campaign Management
  • Electronic Signature
  • Email Response Control
  • Email Tracking
  • Engagement Tracking
  • Exception Reporting
  • FAQ
  • Field Sales Management
  • File Sharing
  • Forms Management
  • Graphical Data Presentation
  • HIPAA Compliant
  • Image Library
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Notifications
  • List Management
  • Live Chat
  • Mailing List Management
  • Mobile Optimized Emails
  • Multi-Campaign
  • Multi-Channel Marketing
  • Online Forms
  • Multiple Scoring Models
  • Performance Management
  • Personalization
  • Pipeline Reports
  • Predictive Analytics
  • Prioritization
  • Process/Workflow Automation
  • Proposal Generation
  • Proposal Management
  • Queue Management
  • ROI Tracking
  • Real-Time Notifications
  • Reminders
  • Reporting/Analytics
  • Request Escalation
  • Role-Based Permissions
  • Routing
  • Sales Activity Management
  • Sales Automation
  • Rules-Based Workflow
  • Sales Onboarding & Training
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Single Sign On
  • Social Marketing
  • Source Tracking
  • Statistical Analysis
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Task Progress Tracking
  • Third-Party Integrations
  • Visual Analytics
  • Volunteer Management
  • WYSIWYG Editor
  • Web Forms
  • Web-based Deployment
  • XML/RSS
  • Website Integration

User Sentiment - Really Simple Systems CRM Reviews

4.5/5
Based on 1,961 user reviews across the web
AI-powered Insight: This summary represents a comprehensive analysis of user reviews and opinions found across the web, including G2, Capterra, TrustPilot, and other review platforms. Our AI aggregates sentiment and identifies key themes from verified user feedback.
What users love most
  • Ease of Use

    Users frequently praise the CRM for its simplicity and user-friendliness, which makes it an attractive choice for businesses seeking straightforward CRM solutions.

  • Customization

    The ability to tailor dropdowns and configure settings to specific requirements is highlighted as a major advantage. This allows businesses to adapt the system to their unique processes.

  • Customer Support

    Many users report positive experiences with the customer support team, noting responsiveness and helpfulness in addressing questions and issues.

  • Value for Money

    Reviewers often mention that the CRM offers good value, especially for small to medium-sized businesses that need an effective yet affordable CRM solution.

  • Integration and Marketing Features

    The integration with email systems and built-in marketing features, such as email management and campaign tracking, are appreciated for consolidating tools and processes into a single system.

Areas for Improvement
  • Autosave Feature

    Some users have expressed a desire for an autosave feature to prevent data loss and to make the system even more user-friendly​.

  • Advanced Customization

    While customization is generally praised, there’s feedback suggesting that further enhancements could improve the system’s flexibility, especially for more tailored changes and in-depth integration with third-party apps.

  • Emailer and Sales Management Features

    The emailer tool’s usability, such as difficulties with font and spacing and the limitations in the sales management section for leaving comments and notes, have been pointed out as areas needing improvement.

  • Reporting Limitations

    Some users find the reporting features, particularly those related to including contact information in opportunity reports, to be limiting and seek more depth and flexibility in reporting capabilities.

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Really Simple Systems CRM Company Details

Company Name

Really Simple Systems

Headquarters

United Kingdom

Website

www.reallysimplesystems.com

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