SuiteCRM Reviews

& Product Details

What is SuiteCRM?

SuiteCRM, the world’s top Open Source CRM, offers feature-rich, enterprise-ready solutions at lower costs. With a 360-degree customer view, it enhances sales, marketing, and customer support for both B2B and B2C businesses.

SuiteCRM 8, the latest upgrade, ensures better data control. Its flexibility, hundreds of extensions, and integrations empower millions daily. Benefit from centralized customer data, freedom to customize, seamless integration via an open REST API, and an active community.

SuiteASSURED combines Open Source’s freedom with proprietary software’s security, warranties, and indemnities.

Elevate sales, marketing, and customer service with tailored repositories, lead conversion tools, personalized engagement, and exceptional support. Integrated plugins and APIs enhance its value, making SuiteCRM a versatile choice across diverse industries.

Best For

Modular, open source CRM for businesses of all types

Recommended For

StartUps
Freelancers
Small Business
Medium Business
Large Enterprise
Non-profit Organization
Personal

Deployment

Cloud, SaaS, Web-Based
Mobile - Android
Mobile - iPhone
Mobile - iPad
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux

Contact

Company Name
SalesAgility
Located In
United Kingdom
Website
suitecrm.com

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SuiteCRM Pricing

Starting from:

FREE

Pricing Model: Subscription

Free Trial
Free Version

Pricing Details:

SuiteCRM offers diverse options for your CRM needs. Choose Hosted for a 30-day free trial, providing flexible pricing and empowering organizations of all sizes. Explore 7.13 and cutting-edge 8.3 versions for enhanced data interaction.

SuiteCRM Features

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Calendar Management
Calendar/Reminder System
Collaboration Tools
Contact Database
Contact Management
Customizable Fields
Customizable Reports
Customizable Templates
Document Storage
Email Management
Email Marketing
Email Templates
Forecasting
Interaction Tracking
Internal Chat Integration
Lead Management
Lead Qualification
Marketing Automation
Mobile Access
Opportunity Management
Pipeline Management
Quotes/Estimates
Real-Time Reporting
Referral Tracking
Reporting & Statistics
Sales Pipeline Management
Sales Reports
Segmentation
Social Media Integration
Task Management
Territory Management
Workflow Management

Additional Features

Full Text Search
Knowledge Base Management
Product Catalog
Reporting/Analytics
Revenue Management
Search/Filter
Self Service Portal
Third Party Integrations
User Management
Website Integration

Additional Features Show Less Features

Global Buzz: SuiteCRM at a glance

4.4

Global Average Score

Score4.36/5

Reviews1,259

Customization

Highly customizable to fit specific business processes and workflows.
Cost-effective

Being open-source, it can be a more cost-effective solution compared to proprietary CRMs.
Features

Offers a wide range of features including sales management, marketing automation, customer support, and project management.
Community Support

Has a strong community support with numerous plugins and extensions available.
Self-hosted

Offers options for self-hosting, which is ideal for businesses with strict data control and security requirements.

User Interface

The UI can feel dated and may not be as polished or intuitive as some proprietary alternatives.
Ease of Use

Due to its extensive customization capabilities, it can have a steeper learning curve for new users.
Performance

With extensive customization and data, performance can be impacted, requiring optimizations.
Integration

While it can integrate with many platforms, some integrations may require technical expertise to implement.
Documentation

While there is a good amount of documentation available, navigating it and finding specific solutions can sometimes be challenging.

Disclaimer

Here at Tekpon's Global Buzz, we blend AI smarts with a human touch to offer a snapshot of user reviews from the web. While we carefully craft these summaries, please remember they reflect diverse user views and experiences, not Tekpon’s own opinions.