SuiteCRM Reviews for 2025
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What is SuiteCRM?
SuiteCRM, the world’s top Open Source CRM, offers feature-rich, enterprise-ready solutions at lower costs. With a 360-degree customer view, it enhances sales, marketing, and customer support for both B2B and B2C businesses.
SuiteCRM 8, the latest upgrade, ensures better data control. Its flexibility, hundreds of extensions, and integrations empower millions daily. Benefit from centralized customer data, freedom to customize, seamless integration via an open REST API, and an active community.
SuiteASSURED combines Open Source’s freedom with proprietary software’s security, warranties, and indemnities.
Elevate sales, marketing, and customer service with tailored repositories, lead conversion tools, personalized engagement, and exceptional support. Integrated plugins and APIs enhance its value, making SuiteCRM a versatile choice across diverse industries.
Found in these Categories
Best For
- StartUps
- Small Business
- Medium Business
- Large Enterprise
SuiteCRM Pricing
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SuiteCRM Features
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Calendar Management
- Calendar/Reminder System
- Collaboration Tools
- Contact Database
- Contact Management
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Document Storage
- Email Management
- Email Marketing
- Email Templates
- Forecasting
- Interaction Tracking
- Internal Chat Integration
- Lead Management
- Lead Qualification
- Marketing Automation
- Mobile Access
- Opportunity Management
- Pipeline Management
- Quotes/Estimates
- Real-Time Reporting
- Referral Tracking
- Reporting & Statistics
- Sales Pipeline Management
- Sales Reports
- Segmentation
- Social Media Integration
- Task Management
- Territory Management
- Workflow Management
- Full Text Search
- Knowledge Base Management
- Product Catalog
- Reporting/Analytics
- Revenue Management
- Search/Filter
- Self Service Portal
- Third Party Integrations
- User Management
- Website Integration
User Sentiment - SuiteCRM Reviews
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Customization
Highly customizable to fit specific business processes and workflows.
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Cost-effective
Being open-source, it can be a more cost-effective solution compared to proprietary CRMs.
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Features
Offers a wide range of features including sales management, marketing automation, customer support, and project management.
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Community Support
Has a strong community support with numerous plugins and extensions available.
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Self-hosted
Offers options for self-hosting, which is ideal for businesses with strict data control and security requirements.
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User Interface
The UI can feel dated and may not be as polished or intuitive as some proprietary alternatives.
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Ease of Use
Due to its extensive customization capabilities, it can have a steeper learning curve for new users.
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Performance
With extensive customization and data, performance can be impacted, requiring optimizations.
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Integration
While it can integrate with many platforms, some integrations may require technical expertise to implement.
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Documentation
While there is a good amount of documentation available, navigating it and finding specific solutions can sometimes be challenging.
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SuiteCRM Company Details
Company Name
SalesAgility
Headquarters
United Kingdom
Website
uitecrm.com
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