Copper Reviews

& Product Details

What is Copper?

Customer relationship management (CRM) software Copper CRM, originally ProsperWorks CRM, was created especially for integrating with Google’s suite of cloud-based services. A gap in the CRM industry has been filled by Copper, which offers thorough and precise interaction with the Google Workspace suite of applications.

Moreover, this tool is a desirable option for Google workshop companies because it is the only sales automation system recommended by Google. This tool is mainly used by small to medium sized businesses of 1–200 employees.

Integrating with Google Apps and Gmail allows the CRM to log emails and interactions to the right contact. Furthermore, you can see all relationship essentials and sales, from tasks to email threads and interactions.

Best For

A CRM platform built for Google Workspace.

Recommended For

StartUps
Freelancers
Small Business
Medium Business
Large Enterprise
Non-profit Organization
Personal

Deployment

Cloud, SaaS, Web-Based
Mobile - Android
Mobile - iPhone
Mobile - iPad
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux

Contact

Company Name
Copper Enterprise, Inc.
Located In
California
Website
copper.com

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Copper Pricing

Starting from:

$29 /user/month/

Pricing Model: Subscription

Free Trial
Free Version

Pricing Details:

They offer three different pricing plans depending on each business's needs. Their pricing starts from $29 per user/per month. Moreover, a 14-day free trial and no credit card is required.

Starter

^$12

Monthly

Basic

^$29

Monthly

Professional

^$69

Monthly

See All Pricing

Copper Features

API
Activity Dashboard
Access Controls/Permissions
Alerts/Notifications
Activity Tracking
Calendar Sync
Calendar Management
Calendar/Reminder System
Campaign Management
Cataloging/Categorization
Client Management
Collaboration Tools
Communication Management
Contact Database
Contact Management
Customer Database
Customizable Reports
Customizable Templates
Customizable Fields
Dashboard
Data Import/Export
Document Management
Document Storage
Drag & Drop
Email Management
Email Marketing
Email Templates
Event Triggered Actions
Internal Chat Integration
Lead Capture
Lead Generation
Lead Management
Lead Nurturing
Lead Qualification
Lead Segmentation
Mobile Access
Monitoring
Opportunity Management
Performance Metrics
Pipeline Management
Prospecting Tools
Quotes/Estimates
Real-Time Data
Reporting & Statistics
Real-Time Analytics
Sales Forecasting
Sales Pipeline Management
Sales Reports
Social Media Integration
Task Management
Territory Management
Workflow Management

Additional Features

Appointment Management
Channel Management
Client Tracking
Commenting/Notes
Content Delivery
Customer Support
Data Synchronization
Data Visualization
Email Tracking
Engagement Tracking
Goal Management
Meeting Management
Projections
Proposal Management
Revenue Management
Role-Based Permissions
Routing
Sales Activity Management
Sales Trend Analysis
Search/Filter
Self Service Portal
Source Tracking
Status Tracking

Additional Features Show Less Features

Global Buzz: Copper at a glance

4.0

Global Average Score

Score4.00/5

Reviews8,171

Deep Google Workspace Integration

Copper’s standout feature is its native integration with Gmail, Google Calendar, and Google Drive. Users appreciate how emails, contacts, and files sync effortlessly, reducing manual data entry
Ease of Use & Minimal Learning Curve

The CRM is praised for its intuitive, modern interface, making it easy to adopt, especially for teams already using Google Workspace. Many reviews highlight how it feels familiar due to its Gmail-like design.
Automated Contact Enrichment

Copper automatically pulls in contact details from Gmail conversations, reducing the need for manual data entry. This automation is a major plus for sales teams looking to streamline their workflow.
Strong Workflow Automation

Users love Copper’s automation features, such as pipeline updates, follow-up reminders, and task assignments, which help improve productivity without extra admin work.
Reliable Customer Support

While some have mixed experiences, many users report that Copper’s customer support is responsive and helpful, especially for onboarding and technical troubleshooting.

Limited Customization Options

Compared to more advanced CRMs like Salesforce or HubSpot, Copper offers fewer customization options for fields, reports, and dashboards, which can be limiting for larger businesses with complex needs.
Pricing Feels High for Features Offered

Some users feel that Copper is expensive given its feature set, especially when compared to more robust competitors in the CRM space. The lack of a free tier also makes it less accessible for startups.
Basic Reporting & Analytics

Reporting capabilities are somewhat limited, with users mentioning that it lacks advanced filtering, forecasting, and custom report-building features found in other CRMs.
Mobile App Experience Needs Work

While functional, the mobile app receives mixed reviews, with some users reporting slow performance and limited features compared to the desktop version.
Customer Support Can Be Slow

While Copper generally receives positive feedback, some users report slow response times from customer support, especially on lower-tier plans.

Disclaimer

Here at Tekpon's Global Buzz, we blend AI smarts with a human touch to offer a snapshot of user reviews from the web. While we carefully craft these summaries, please remember they reflect diverse user views and experiences, not Tekpon’s own opinions.