Copper Reviews for 2025
Save 40% on your SaaS stack with expert guidance
Free Consultation
What is Copper?
Customer relationship management (CRM) software Copper CRM, originally ProsperWorks CRM, was created especially for integrating with Google’s suite of cloud-based services. A gap in the CRM industry has been filled by Copper, which offers thorough and precise interaction with the Google Workspace suite of applications.
Moreover, this tool is a desirable option for Google workshop companies because it is the only sales automation system recommended by Google. This tool is mainly used by small to medium sized businesses of 1–200 employees.
Integrating with Google Apps and Gmail allows the CRM to log emails and interactions to the right contact. Furthermore, you can see all relationship essentials and sales, from tasks to email threads and interactions.
Found in these Categories
Best For
- Small Business
- Medium Business
Copper Pricing
Starter
Basic
Professional
Looking to Save Time & Money
Audit, consolidate, and save—powered by our internal buying team. Let our experts analyze your current software stack and identify opportunities for cost savings and efficiency improvements.
- Stack Audit
- Cost Reduction
- Expert Team
Copper Features
- API
- Activity Dashboard
- Access Controls/Permissions
- Alerts/Notifications
- Activity Tracking
- Calendar Sync
- Calendar Management
- Calendar/Reminder System
- Campaign Management
- Cataloging/Categorization
- Client Management
- Collaboration Tools
- Communication Management
- Contact Database
- Contact Management
- Customer Database
- Customizable Reports
- Customizable Templates
- Customizable Fields
- Dashboard
- Data Import/Export
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- Email Marketing
- Email Templates
- Event Triggered Actions
- Internal Chat Integration
- Lead Capture
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Mobile Access
- Monitoring
- Opportunity Management
- Performance Metrics
- Pipeline Management
- Prospecting Tools
- Quotes/Estimates
- Real-Time Data
- Reporting & Statistics
- Real-Time Analytics
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Social Media Integration
- Task Management
- Territory Management
- Workflow Management
- Appointment Management
- Channel Management
- Client Tracking
- Commenting/Notes
- Content Delivery
- Customer Support
- Data Synchronization
- Data Visualization
- Email Tracking
- Engagement Tracking
- Goal Management
- Meeting Management
- Projections
- Proposal Management
- Revenue Management
- Role-Based Permissions
- Routing
- Sales Activity Management
- Sales Trend Analysis
- Search/Filter
- Self Service Portal
- Source Tracking
- Status Tracking
User Sentiment - Copper Reviews
-
Deep Google Workspace Integration
Copper’s standout feature is its native integration with Gmail, Google Calendar, and Google Drive. Users appreciate how emails, contacts, and files sync effortlessly, reducing manual data entry
-
Ease of Use & Minimal Learning Curve
The CRM is praised for its intuitive, modern interface, making it easy to adopt, especially for teams already using Google Workspace. Many reviews highlight how it feels familiar due to its Gmail-like design.
-
Automated Contact Enrichment
Copper automatically pulls in contact details from Gmail conversations, reducing the need for manual data entry. This automation is a major plus for sales teams looking to streamline their workflow.
-
Strong Workflow Automation
Users love Copper’s automation features, such as pipeline updates, follow-up reminders, and task assignments, which help improve productivity without extra admin work.
-
Reliable Customer Support
While some have mixed experiences, many users report that Copper’s customer support is responsive and helpful, especially for onboarding and technical troubleshooting.
-
Limited Customization Options
Compared to more advanced CRMs like Salesforce or HubSpot, Copper offers fewer customization options for fields, reports, and dashboards, which can be limiting for larger businesses with complex needs.
-
Pricing Feels High for Features Offered
Some users feel that Copper is expensive given its feature set, especially when compared to more robust competitors in the CRM space. The lack of a free tier also makes it less accessible for startups.
-
Basic Reporting & Analytics
Reporting capabilities are somewhat limited, with users mentioning that it lacks advanced filtering, forecasting, and custom report-building features found in other CRMs.
-
Mobile App Experience Needs Work
While functional, the mobile app receives mixed reviews, with some users reporting slow performance and limited features compared to the desktop version.
-
Customer Support Can Be Slow
While Copper generally receives positive feedback, some users report slow response times from customer support, especially on lower-tier plans.
Leave a Review
Copper Company Details
Company Name
Copper Enterprise, Inc.
Headquarters
California
Website
copper.com
Own this Software?
Copper vs. Similar Products
Select up to 3 Software, to enable Comparison
Compare Selected Software
