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Dynamics 365 Reviews for 2025

A collection of solutions designed to work together.
Tekpon Score:
4.5/5

Score is based on User Sentiment from reviews and public chatter. We weight volume, recency, and consistency, then normalize to 5.

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What is Dynamics 365?

Microsoft Dynamics 365 is a multi-currency, multi-language enterprise resource planning (ERP) software. It is a collection of solutions designed to work together –  and with your existing systems – to provide a comprehensive solution that connects your entire business. As a result, you connect with each customer.

The CRM offers a variety of tools for Sales, Marketing, Service, Project Management, Customer Data Platform, Finance, Small & Mid-sized Businesses, HR, Commerce, and Supply Chain. Individual platform applications can be used as stand-alone products, combined, or integrated with various external business systems to provide a completely customized solution.

It assists businesses in unifying their projects, operations, workflows, and tasks into a centralized platform to aid decision-making, build customer relationships, and operate efficiently. Companies that use Dynamics 365 can create impact faster, break through barriers, adapt to anything, and innovate everywhere.

Found in these Categories

Best For

  • StartUps
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization

Dynamics 365 Pricing

Starting From:
$ 50 /user/month
Pricing Model: Subscription
Dynamics 365 pricing is flexible and adaptable to all business sizes and solutions. The cost varies from $50 per user/month for Customer Service Professionals to $1,500 per tenant/month for Customer Data Platform. There's a licensing guide available to help you estimate costs, or talk to a sales representative and get a custom quote.
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Dynamics 365 Features

  • Activity Dashboard
  • Activity Tracking
  • Billing & Invoicing
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management
  • Collaboration Tools
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Document Management
  • Document Storage
  • Email Management
  • Email Marketing
  • Email Templates
  • Forecasting
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Management
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Marketing Automation
  • Mobile Access
  • Performance Metrics
  • Pipeline Management
  • Project Management
  • Prospecting Tools
  • Reporting & Statistics
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Task Management
  • Time & Expense Tracking
  • Workflow Management
  • Asset Lifecycle Management
  • Bank Reconciliation
  • Budgeting/Forecasting
  • CRM
  • Campaign Planning
  • Campaign Scheduling
  • Cash Management
  • Chat/Messaging
  • Commission Management
  • Compliance Management
  • Consolidation/Roll-Up
  • Content Management
  • Conversion Tracking
  • Core Accounting
  • Customer History
  • Data Connectors
  • Data Visualization
  • Dispatch Management
  • Employee Management
  • Employee Scheduling
  • Expense Claims
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Fixed Asset Management
  • Financial Reporting
  • Fund Management
  • General Ledger
  • HR Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Invoice Creation
  • Invoice Processing
  • KPI Monitoring
  • Knowledge Base Management
  • Knowledge Management
  • Labor Forecasting
  • Maintenance Scheduling
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Mobile App
  • Multi-Currency
  • Multi-Department/Project
  • Online Invoicing
  • Payroll Management
  • Point of Sale (POS)
  • Profit/Loss Statement
  • Purchase Order Management
  • ROI Tracking
  • Remote Access/Control
  • Reporting/Analytics
  • Requisition Management
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Single Page View
  • Spend Management
  • Status Tracking
  • Supplier Management
  • Supply Chain Management
  • Support Ticket Management
  • Task Scheduling
  • Third-Party Integrations
  • Training Management
  • Transaction Management
  • Trend Analysis
  • Visual Analytics
  • Warehouse Management
  • Work Order Management

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Dynamics 365 Company Details

Company Name

Microsoft

Headquarters

United States

Website

microsoft.com

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